Front Desk Administrative Assistant Job at Dutech Systems (Worcester)

Job Description

We are seeking a detail-oriented and organized Administrative Support Specialist to provide clerical and office support in a fast-paced team environment. The ideal candidate will assist with front desk operations, records management, mail processing, document scanning, data entry, customer service, and general administrative support while maintaining professionalism and accuracy.

Job Responsibility

Greet and assist visitors and staff in a professional and courteous manner
Answer and route incoming telephone calls while providing routine information
Open, sort, distribute, and process incoming mail, packages, and correspondence
Prepare, scan, index, and maintain documents and records using office systems
Retrieve and distribute files, applications, and records as requested
Perform data entry, maintain logs, spreadsheets, and daily workflow records
Review forms and documents for accuracy and completeness
Create letters, spreadsheets, reports, charts, memoranda, and email communications
Maintain office supply inventory and assist with ordering supplies
Operate office equipment including copiers, fax machines, postage machines, printers, and scanners
Coordinate schedules, leave coverage, breaks, and workflow assignments
Provide support in maintaining office procedures, production schedules, and quality standards
Work collaboratively in a team-oriented environment while managing multiple priorities
Perform additional administrative and clerical duties as assigned

Requirements

Minimum 3 years of office, clerical, or administrative support experience
High School Diploma or equivalent required
Proficiency with Microsoft Word, Excel, and general computer applications
Strong organizational, communication, and time management skills
Ability to maintain accurate records and handle confidential information
Ability to work effectively in a fast-paced, front-facing environment
Ability to follow written and verbal instructions with strong attention to detail
Ability to lift up to 35 pounds as needed

Nice to have

Experience with document management or scanning systems such as Captiva
Experience working in government, healthcare, or high-volume administrative environments
Knowledge of office procedures, record keeping, and correspondence management

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Front Desk Administrative Assistant

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