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Fresh & Deli Buyer

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Fortnum & Mason

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Location:
United Kingdom , London

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Category:
Purchasing

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. The Buyer for Fresh & Deli is accountable for the overall development and delivery of our Fresh food offer, achieving the highest quality across all channels and management of the buying for their relevant department/category. The role is key to the delivery of the department/category sales and profit forecast. The candidate will demonstrate strong product development and sourcing expertise, industry knowledge, with an ability to identify and create market/product trends and realising new opportunities.

Job Responsibility:

  • Accountable for the delivery of the business’ strategic vision across all channels
  • Drive sales, profit and growth, through analysis of sales and stock performance (supported by merchandising)
  • Delivers the Fresh Food buying strategy for their product group working closely with the Merchandising team and other stakeholders
  • Demonstrate an understanding of the customer profile and be able to anticipate customer needs and expectations in a multichannel environment
  • Demonstrate an authentic and passionate understanding of Food groups, products and the competition within the market
  • Input to sales and stock planning and forecasting cycle
  • Define and agree pricing strategies with multiple suppliers
  • Collaborates with the chefs to develop food offer, building strong relationships
  • Ability to input into negotiation of complex business terms and agreements with suppliers and other third party service providers
  • Delivery of new product development in line with the Fortnum own label strategy
  • Source new brands and products in line with Fortnum’s strategy and commitment to quality
  • Ensure all suppliers meet the Fortnum & Mason compliance standards
  • Undertakes the delivery of seasonal product calendars to capitalise on key events / holidays throughout year
  • Creates, maintains and manages the departmental range plan, each season, ensuring it is under taken effectively across Retail, Online, Wholesale and Satellite Stores
  • An effective people manager with the ability to train, develop and retain team members
  • Demonstrate an authentic and passionate understanding of the brand and brand values

Requirements:

  • The candidate must have experience in food buying, ideally in fresh food
  • Awareness of how to create an impact in store
  • Ideally the candidate will come from a luxury multichannel Food Retailer
  • They should have an ability to manage time and workload with often-competing priorities and varying demands of the business
  • Ability to create and manage range planning across a multichannel business
  • Exceptionally high level of verbal and written communication skills
  • Ability to influence and negotiate, effectively, with all team members at all levels including Senior Management & Board Members
  • Ability to effectively relationship manage the supplier base
  • Be able to influence and manage multiple internal and external stakeholders
  • Ability to work under pressure, be able to prioritise and manage own and direct team’s workload to meet deadlines and manage expectations
  • Self-motivated, and a proactive attitude to work
  • Robust experience of the CRM systems and processes and reporting mechanisms to enable a function that is growing and maturing at speed
  • Digitally savvy
  • An ability to challenge, build credibility with a wide range of audiences and work with integrity/confidentiality at all times
What we offer:
  • Competitive salary
  • A generous store and restaurant discount of up to 40%
  • 25 days holidays (excluded bank holidays) and an extra day off for your birthday
  • A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
  • A range of opportunities to develop and grow personally and professionally
  • Excellent pension scheme

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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