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Stravito Logo Stravito · Customer Service

French-speaking Customer Success Manager

United Kingdom; Netherlands; Germany; Sweden · Job Posted March 04, 2026
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Job Description

As a Customer Success Manager, you will have ownership of driving engagement and value for a portfolio of enterprise customers.

Job Responsibility

  • Manage, support and develop a portfolio of enterprise customers (B2B)
  • Connect with stakeholders to understand and develop expertise when it comes to what drives user value and engagement
  • Develop the business by identifying patterns and synergies between different end-user use cases
  • Proactively share customer learnings and insights with the broader Stravito team
  • Report to the Lead Customer Success Manager for Europe
  • Work closely with Product, Tech & Design

Requirements

  • Previous experience as Customer Success Manager (B2B)
  • Customer mindset - knowing what to listen for, be able to separate between what is being said and what the underlying drivers are
  • Business-orientation - constantly thinking of how to grow and scale your customer
  • Ability to thrive in start-up and remote-first environments
  • Strong interpersonal and communication skills
  • Fluency in English and French, both spoken and written
  • Must be located and have the right to work in the UK, the Netherlands, Sweden or Germany

What we offer

  • Remote-first and globally spread team
  • Company events a couple of times each year
  • Fun, collaborative environment
  • Zero micro-management
  • Encouraged to cultivate your own processes
  • Giving and receiving feedback for improvement
  • Competitive compensation package
  • Possibility of working with cutting-edge technology in our industry (such as GenAI)
  • Part of simplifying the professional lives of many
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