CrawlJobs Logo

French Speaking Customer Service Representative

foundever.com Logo

Foundever

Location Icon

Location:
United Kingdom

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

25214.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

Foundever® is looking for a French-Speaking Customer Service Representative to join our vibrant team working with our Client who provides contact lenses to customers across the European market. You will support healthcare professionals, patients, and customers across the European market who rely on vision care products – whether they're seeking technical guidance, resolving product issues, or raising concerns, your role is critical to ensuring their experience reflects the same quality and care that define our client's commitment to eye health and wellbeing.

Job Responsibility:

  • Communicating with healthcare professionals, patients, and customers across the European market in French, ensuring their queries are answered and any issues with their products are resolved
  • Handling any issues and complaints about the products via different channels
  • emails and calls covering the whole EMEA Market
  • Receiving inbound calls and emails whilst also having to make outbound calls or responding to emails when needing to follow up and gather any further information for queries or complaints raised, within the agreed timeframe

Requirements:

  • French Speaker: fluent in French and English, both spoken and written
  • Customer Service Whiz: proven customer service experience in a fast-paced, customer-focused environment (contact centre experience is preferred)
  • Tech-Savvy Professional: high PC literacy, including proficiency in Microsoft Outlook, SAP, and CRM systems
  • Team Player: team-oriented, collaborative, and supportive of shared goals with a positive "can-do" attitude
  • Quality-Driven: high integrity, personal responsibility, and commitment to delivering quality outcomes
  • Problem Solver: strong prioritisation, decision-making, and problem-solving skills, recognising when to seek guidance
  • Quick Learner: able to quickly absorb and respond to information, staying current with relevant professional or technical developments
What we offer:
  • Access to Stream – our salary advance partner
  • Real progression opportunities
  • Award-winning culture
  • Balanced work-life pattern
  • Competitive salary
  • Positive impact in the communities where we operate

Additional Information:

Job Posted:
January 12, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Foundever - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for French Speaking Customer Service Representative

Project Coordinator, In-Service Implementation Team - Business Aviation

Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • minimum of two (2) years of experience in Customer Service activities
  • bachelor’s degree or equivalent experience
  • customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and/or Suppliers and maintain mutually beneficial customer relations
  • previous experience in aircraft industry customer service (asset)
  • very good knowledge using tools such as Microsoft Suite applications, excel, Outlook, Internet, Access database & SAP
  • comfortable communicating in French and English (speaking and writing)
Job Responsibility
Job Responsibility
  • Coordinate and plan logistical needs in accordance with aircraft maintenance schedules or based on logistic plan agreed upon between Supplier/BA based on established capacity
  • Be the focal point for Service Bulletins with dedicated schedules for customers, Continuing Airworthiness Campaigns (CAW), Optional & Recommended Service bulletins as well as manage special projects
  • Liaise with customers, Bombardier Aerospace (BA) Parts Services department, suppliers, partners and BA authorized service centers/facilities to ensure flawless execution and deliverables are met on time per schedule
  • Track component, SB penetration rates and incorporation status in the fleet
  • Provide internal and external fleet visibility and/or progression upon request
  • Seek cross-functional support and swift resolution to in-service customer fielding issues
  • Support program level in-service change management decisions
  • manage project work-scopes and our customer base
  • Consult with the Product Change Management team to drive implementation strategies
  • Interface with multiple internal and external groups and represent the Customer Services position
Read More
Arrow Right

Bilingual French customer service representative

Are you a fluently bilingual professional who thrives in a high-energy environme...
Location
Location
Canada , Oakville
Salary
Salary:
24.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
May 23, 2026
Flip Icon
Requirements
Requirements
  • Fluent in French (reading, writing, and speaking)
  • 1+ years of experience in a call center or customer service office environment
  • Experience with SAP is an asset
  • Strong attention to detail and problem-solving skills
  • Excellent communication skills (written and verbal)
  • Ability to multitask effectively
Job Responsibility
Job Responsibility
  • Resolve critical business issues and solve situations related to orders, shipments, or other customer-related matters
  • Handle order placement, order status, and customer complaint issues
  • Deliver work that is well-executed, accurate, and attentive to detail
  • Use SAP and other Customer Service applications to access customer information, policies, and procedures
  • Interact with peers, supervisors, and managers to assist with orders and information
  • Provide outstanding customer service and ensure quick response times of under 24 hours
What we offer
What we offer
  • Great Oakville location
  • 6 month contract with the possibility to become permanent
  • Equipment provided
  • Training provided (first 10 days 8:30am-5pm)
  • Weekly pay
  • Hybrid work schedule (Monday's, Thursday's and Friday's Work from Home - Tuesday's and Wednesday's in office)
  • Fulltime
Read More
Arrow Right

Bilingual French customer service representative

We are hiring Customer Service Representative for a well know pharmaceutical com...
Location
Location
Canada , Oakville
Salary
Salary:
26.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
May 23, 2026
Flip Icon
Requirements
Requirements
  • Fluent in French (reading, writing, and speaking)
  • 1+ years of experience in a call center or customer service office environment
  • Experience with SAP is MUST
  • Strong attention to detail and problem-solving skills
  • Excellent communication skills (written and verbal)
  • Ability to multitask effectively
Job Responsibility
Job Responsibility
  • Resolve critical business issues and solve situations related to orders, shipments, or other customer-related matters
  • Handle order placement, order status, and customer complaint issues
  • Deliver work that is well-executed, accurate, and attentive to detail
  • Use SAP and other Customer Service applications to access customer information, policies, and procedures
  • Interact with peers, supervisors, and managers to assist with orders and information
  • Provide outstanding customer service and ensure quick response times of under 24 hours
What we offer
What we offer
  • Great Oakville location
  • 6 month contract with the possibility to become permanent
  • Equipment provided
  • Training provided (first 10 days 8:30am-5pm)
  • Weekly pay
  • Hybrid work schedule (Monday's, Thursday's and Friday's Work from Home - Tuesday's and Wednesday's in office)
  • Fulltime
Read More
Arrow Right

French-speaking Customer Service Representative - Order Management

Are you ready to take charge of your career and contribute to a dynamic sales te...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
bio-rad.com Logo
Bio-Rad Laboratories
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills in English and French
  • Strong customer services experience within a fast paced, corporate environment
  • Experience in a customer facing role, including order processing
  • Good MS Office skills
  • Knowledge of SFDC and SAP desired
  • Accurate and fast data entry skills
  • Excellent organization skills
Job Responsibility
Job Responsibility
  • Empower Transactional Success: ensuring smooth order entry and maintaining its quality
  • Order Management Master: handle orders from diverse channels like EDI, Esker, online, punchout, and customer-specific platforms
  • Customer-Centric Excellence: provide unwavering support to clients in the dedicated region, answering queries and ensuring orders are handled accurately
  • Innovate and Enhance: be at the forefront of process improvements, contributing innovative ideas to elevate customer experiences
What we offer
What we offer
  • Life and accident insurance
  • Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
  • Competitive salary and cafeteria
  • 100% commuting allowance for non Budapest residents
  • Annual bonus
  • Annual salary review
  • Marriage and childbirth allowance
  • School start allowance
  • Loyalty award
  • Employee Referral Program with remarkable referral bonus
Read More
Arrow Right

Customer Service Representative - B2B

Our client, a North American leader in food processing recognized for its iconic...
Location
Location
Canada , Montréal
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 28, 2026
Flip Icon
Requirements
Requirements
  • Minimum of 3 to 4 years of experience as a B2B Customer Service Representative or in a manufacturing administrative role
  • Perfectly bilingual (French and English), both spoken and written, to serve clients outside of Quebec and cover a territory that spans beyond Quebec and which requires communication with customers and clients who do not speak French
  • Demonstrate a true passion for customer service and the ability to go above and beyond simple task execution
  • Naturally drawn to the food industry and consumer goods (CPG)
  • Ability to thrive in a stimulating, fast-paced, and constantly evolving environment
Job Responsibility
Job Responsibility
  • Act as a brand ambassador and primary point of contact for key accounts (grocery chains, distributors)
  • Coordinate orders and resolve billing or logistics disputes using a solution-oriented approach
  • Collaborate closely with production and finance departments to ensure operational fluidity
  • Manage complex situations requiring resilience and advanced analytical skills
What we offer
What we offer
  • Competitive salary with annual reviews and a 5% performance bonus
  • 3 to 4 weeks of vacation offered for profiles with 3+ years of relevant experience
  • Comprehensive group insurance and RRSP with employer contribution starting on day one
  • Flexible hybrid work model: 3 days in our brand-new Brossard offices and 2 days working from home
  • Stimulating environment with a free on-site gym and a $250 annual allowance for sports and physical activities
  • One paid volunteer day per year to support a cause that is close to your heart
  • Fulltime
Read More
Arrow Right

Customer Service Representative

Do you enjoy being in motion, juggling different responsibilities, and constantl...
Location
Location
Canada , Kirkland
Salary
Salary:
45000.00 - 50000.00 CAD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
June 23, 2026
Flip Icon
Requirements
Requirements
  • Excellent communication skills in French, both written and oral
  • Bilingual in English required to interact with English-speaking clients and partners in Canada and the United States
  • 1 to 2 years of experience in customer service
  • Excellent organizational skills, with a strong work ethic and impeccable punctuality
  • Proficient in data entry with accuracy and efficiency
  • Proactive and positive approach to problem-solving
  • Ability to work independently while collaborating effectively in a dynamic environment
  • Good computer skills, including proficiency in the Microsoft Office suite
  • Knowledge of both imperial and metric measurement systems
  • Technical knowledge of residential product design and manufacturing, including an understanding of plumbing and electrical concepts, is a plus
Job Responsibility
Job Responsibility
  • Offer exceptional customer service by phone and email, quickly identifying customer needs and implementing effective solutions to ensure their satisfaction
  • Accurately record and process customer information using the appropriate systems
  • Work closely with other departments to resolve issues quickly and efficiently
  • Actively contribute to the company’s success by ensuring customer satisfaction and proposing improvements to optimize services
What we offer
What we offer
  • Competitive Salary: An attractive salary between $45,000 and $50,000, aligned with market standards to reward your commitment and expertise
  • Hybrid Work Model: Onboarding & Probation (3 to 6 months): 100% in-office to ensure you master the tools and company culture
  • Post-Probation: Access to a hybrid schedule (e.g., 3 days in the office / 2 days from home)
  • In-depth Training & Support: A comprehensive training program, including the use of an AI-assisted database to help you answer technical questions and succeed in your role
  • Friendly Atmosphere: A warm and collaborative work environment where mutual aid and respect are core values (team led by Sabrina, the new Department Manager)
  • Varied Tasks: You will be constantly stimulated by diverse challenges, allowing you to discover new facets of the profession
  • Exclusive & High-End Industry: The opportunity to work for a specialized company renowned for the quality and innovation of its products (shower doors, bathtubs, LED mirrors, etc.)
  • Dynamic & Supportive Team: Join a tight-knit group ready to support one another to reach common goals, especially within the context of growth in the North American market
  • Fulltime
Read More
Arrow Right

Bilingual Customer Service Representative III

The Customer Service Representative III supports the administrative management o...
Location
Location
Canada , Gatineau
Salary
Salary:
25.18 USD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
June 04, 2026
Flip Icon
Requirements
Requirements
  • Must be fluent in French (speaking, reading, writing)
  • Proficient knowledge of English (speaking, reading, writing)
  • Excellent communication and active listening skills
  • Strong sales abilities and upselling techniques
  • Ability to work efficiently in a fast-paced environment
  • Skilled at managing multiple changing priorities
  • Computer-savvy and comfortable using various software systems
  • Strong knowledge of procedures and ability to follow detailed processes
  • Problem-solving mindset with a customer-focused approach
  • Adaptable, patient, and professional under pressure
Job Responsibility
Job Responsibility
  • Respond professionally and efficiently to incoming calls and establish a relationship of trust with customers
  • Actively listen and understand customers' needs and provide on the spot solutions in an efficient and courteous manner
  • Seize opportunities to upsell service and/or product to customers
  • Become a product & service expert and understand each customer's needs to provide accurate and practical solutions
  • Cordially and respectfully resolve complaints and transform them into lessons learned
  • Perform related administrative tasks, as the need arises
What we offer
What we offer
  • Contract Duration: 1-Year Contract (with strong potential for extension)
  • Fulltime
Read More
Arrow Right

Customer service representative

Do you enjoy being in motion, juggling different responsibilities, and constantl...
Location
Location
Canada , Kirkland
Salary
Salary:
45000.00 - 50000.00 CAD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
May 08, 2026
Flip Icon
Requirements
Requirements
  • Excellent communication skills in French, both written and oral
  • Bilingual in English required to interact with English-speaking clients and partners in Canada and the United States
  • 1 to 2 years of experience in customer service
  • Excellent organizational skills, with a strong work ethic and impeccable punctuality
  • Proficient in data entry with accuracy and efficiency
  • Proactive and positive approach to problem-solving
  • Ability to work independently while collaborating effectively in a dynamic environment
  • Good computer skills, including proficiency in the Microsoft Office suite
  • Knowledge of both imperial and metric measurement systems
Job Responsibility
Job Responsibility
  • Offer exceptional customer service by phone and email, quickly identifying customer needs and implementing effective solutions to ensure their satisfaction
  • Accurately record and process customer information using the appropriate systems
  • Work closely with other departments to resolve issues quickly and efficiently
  • Actively contribute to the company’s success by ensuring customer satisfaction and proposing improvements to optimize services
What we offer
What we offer
  • Competitive salary: An attractive salary, aligned with market standards, to reward your commitment and expertise
  • Comprehensive training and support: A full training program to help you develop your skills and succeed in your role
  • Friendly atmosphere: A warm, collaborative work environment where mutual support and respect are at the heart of relationships among team members
  • Constantly stimulated by diverse tasks that allow you to face new challenges
  • Opportunity to work in an exclusive and high-quality field, renowned for its innovation and excellence
  • Be part of a dynamic and supportive team, always ready to help each other achieve common goals
  • Fulltime
!
Read More
Arrow Right