CrawlJobs Logo

French-speaking Customer Service Representative

foundever.com Logo

Foundever

Location Icon

Location:
United Kingdom

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

24141.00 GBP / Year

Job Description:

We are currently recruiting for a French speaking Customer Service Representative to join our client’s customer success team, to make sure customers get the most out of their products! We believe that customer success is our success. We’re seeking individuals with a customer-centric attitude who can help deliver that success. In this role, you’ll be responsible for building and maintaining post-sales relationships with our client’s wide range of customers. You will serve as a trusted advisor ensuring the success of our custom database-app deployment.

Job Responsibility:

  • Become the subject matter expert to ensure successful customer onboarding after completing the 4 weeks training
  • Identify customer needs and guide their journey by connecting them to their online Database
  • Direct customers to the right platform to solve their problems
  • End-to-end account ownership including escalation and resolution of customer needs
  • Develop long-lasting business relationships with new customers
  • Be part of an effective feedback loop to the company on customer concerns
  • Ability to quickly create written summaries of customer interactions
  • Undertake discovery and education activities to identify expansion
  • Identify process and product improvements
  • Deliver and exceed on all performance targets
  • Liaising with end users in English and French (written and spoken)

Requirements:

  • Qualification or equivalent in an IT or IT related technical subject
  • Fluency in spoken and written English and French
  • Experience in account management
  • Working knowledge of Windows, Mac, networking and web technologies
  • Good case management and administrative skills
  • Technical and Support experience is essential

Nice to have:

  • Technical certifications/accreditations and/or proof of previous training are a plus
  • Experience with Database software, SalesForce and Microsoft Office would be advantageous
What we offer:
  • Training: 2.5 weeks (fully paid)
  • Balanced work-life pattern
  • Supportive culture
  • Positive impact in the communities where we operate
  • Place where 84% of people grow

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for French-speaking Customer Service Representative

French-speaking Customer Service Representative - Order Management

Are you ready to take charge of your career and contribute to a dynamic sales te...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
bio-rad.com Logo
Bio-Rad Laboratories
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills in English and French
  • Strong customer services experience within a fast paced, corporate environment
  • Experience in a customer facing role, including order processing
  • Good MS Office skills
  • Knowledge of SFDC and SAP desired
  • Accurate and fast data entry skills
  • Excellent organization skills
Job Responsibility
Job Responsibility
  • Empower Transactional Success: ensuring smooth order entry and maintaining its quality
  • Order Management Master: handle orders from diverse channels like EDI, Esker, online, punchout, and customer-specific platforms
  • Customer-Centric Excellence: provide unwavering support to clients in the dedicated region, answering queries and ensuring orders are handled accurately
  • Innovate and Enhance: be at the forefront of process improvements, contributing innovative ideas to elevate customer experiences
What we offer
What we offer
  • Life and accident insurance
  • Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
  • Competitive salary and cafeteria
  • 100% commuting allowance for non Budapest residents
  • Annual bonus
  • Annual salary review
  • Marriage and childbirth allowance
  • School start allowance
  • Loyalty award
  • Employee Referral Program with remarkable referral bonus
Read More
Arrow Right

Sales Operations Assistant/Associate - French-speaking

We are seeking an enthusiastic and proactive Sales Operations Assistant/Associat...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
brainlab.com Logo
Brainlab
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A commercial education with experience in sales support or customer service within an international environment
  • Strong computer skills with proficiency in integrated IT solutions, such as SAP and Salesforce.com
  • C2-level/business-fluent proficiency in both French and English
  • A proactive mindset with strong problem-solving skills and keen attention to detail
  • Capable of thriving in a fast-paced environment, managing multiple tasks effectively and meeting tight deadlines
Job Responsibility
Job Responsibility
  • Serve as a key point of contact for customers and international colleagues, providing timely and accurate support in daily interactions
  • Co-ordinate and administrate tenders, assist in planning and coordination of product demonstrations and customer in-house visits and reference site visits
  • Assist with sales forecasting and planning, ensuring that sales targets and forecasts are accurately reflected and regularly updated
  • Customer Data Maintenance in ERP and CRM systems
  • Coordinate customer orders, assist with revenue planning and follow up to ensure accurate and timely shipments and payments
  • Manage the administration of regional sales activities, supporting our local sales representatives, support engineers, distributors, and other internal departments
  • Collaborate with cross-functional teams, including finance, analytics, and legal, to ensure compliance with contracts, accurate revenue tracking, and seamless data flow across integrated platforms
  • Serve as a key point of contact for customer follow-up, ensuring satisfaction and handling inquiries regarding shipments, payments, or service
  • Review and follow up on installation documentation, revenue processing, account receivable and invoice correction
  • Coordinate documentation for Audits
What we offer
What we offer
  • 30 vacation days, plus December 24th and December 31st
  • Flexible working hours
  • Hybrid work model within Germany
  • Bike leasing via cooperation partner "BikeLeasing"
  • Parking garage and safe underground bike storage
  • Award-winning subsidized company restaurant and in-house cafes
  • Variety-rich fitness program in our ultra-modern 360m2 company gym
  • Regular after work, team, and company events
  • Comprehensive training and continuing education opportunities
  • Fulltime
Read More
Arrow Right
New

Healthcare Assistant & Lead Healthcare Assistant

Are you passionate about supporting older people and making a meaningful differe...
Location
Location
Ireland , Cork
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in elderly care is desirable but not essential (training may be provided)
  • QQI Level 5 in Healthcare Support or equivalent is an advantage
  • A caring, patient and respectful approach to supporting older people
  • Ability to work flexible shifts including days, nights, and weekends
  • Strong commitment to resident safety, dignity and wellbeing
  • Applicants must have legal entitlement to work in Ireland
Job Responsibility
Job Responsibility
  • Deliver person-centred care to residents with dignity and respect
  • Support residents with activities of daily living where required
  • Encourage independence and social engagement
  • Maintain a clean, safe and comfortable living environment
  • Build positive relationships with residents, families, and colleagues
  • Follow all health, safety and safeguarding procedures
  • Assist with compliance processes, inspections, and quality standards
  • Lead Healthcare Assistants will also assist in guiding care teams, supporting best practice, and helping maintain high standards of care delivery
What we offer
What we offer
  • Flexible working hours to support work–life balance
  • Local employment opportunities within the Douglas, Cork area
  • Competitive rates of pay in line with experience and role
  • Supportive team environment with ongoing training and development
  • Employee wellbeing initiatives
  • Uniform provided
  • Free on-site parking
  • Meals provided while on duty
Read More
Arrow Right
New

Bakery Team Member

Join us to "Change Hospitality For Good". Here at the Cornish Bakery, we want to...
Location
Location
United Kingdom , Falmouth
Salary
Salary:
8.05 - 12.80 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Eligible to live and work in the UK
Job Responsibility
Job Responsibility
  • Make the World’s Best Coffee
  • Deliver Outstanding Customer Service
  • Prepare Award Winning Food
  • Maintain High standards within the Bakery
  • Be part of a Team who strive to Aim Higher at all times
What we offer
What we offer
  • 50% discount on food and drink
  • Pasty Perks – bespoke reward system offering discounts and savings on favourite brands
  • Financial well-being benefit through Stream – save directly from wages into a high interest savings account or access wages before pay-day
  • Employer funded health and wellbeing services with access to a 24/7 GP line, Employee Assistance Program and discounted gym memberships
  • Paid birthday day off
  • Member of the shareholder fund (service dependent)
  • Team social events with in-bakery incentives
  • Up to 28 days of holiday (including bank holidays), pro rata if necessary
Read More
Arrow Right
New

Housekeeping Assistant

In Glasgow's prestigious West End, Kelvinside Manor provides luxurious accommoda...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
12.27 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience from a housekeeping or domestic cleaning role
  • Basic understanding of infection control, COSHH, and compliance standards
  • Ability to follow instructions and cleaning schedules
  • Ability to report issues
  • Ability to work well with others in a professional and courteous manner
  • Pride in your work, attention to detail, time management, and respectful communication
  • Ability to work well as part of a team or on your own
  • Demonstrating a kind and caring nature to all within the care home
  • Satisfactory references
  • Disclosure Scotland Scheme Membership (PVG)
Job Responsibility
Job Responsibility
  • Maintaining the highest levels of cleanliness in public areas and bedrooms within the home
  • Responsible for the wash, dry, iron and put away of laundry
  • Ensuring that our residents' care home facilities, public areas and rooms are maintained to the highest cleaning standards
  • Replenish and maintain supplies in both resident rooms and common areas
  • Communicate effectively with residents and colleagues to address needs and concerns
What we offer
What we offer
  • Competitive benefits
  • Overtime rates
  • Flexible working hours considered
  • Parttime
Read More
Arrow Right
New

Product Manager - Observability AIOps

We are looking for a Product Manager - Observability AIOps to lead the strategy,...
Location
Location
Salary
Salary:
Not provided
coca-colahellenic.com Logo
Coca-Cola HBC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s in Computer Science, IT, or related field
  • 5+ years in Observability and AIOps within hybrid, complex environments
  • Strong knowledge of FSO (APM, logs, traces, RUM), SLI/SLOs, and service topology
  • Hands on with Dynatrace or similar smart observability (i.e. Datadog, Splunk, New Relic) and AIOps engines (correlation, deduplication, anomaly detection, auto remediation)
  • Experience integrating with ServiceNow, SAP, CI/CD pipelines, cloud services (Azure, AWS, GCP), and automation platforms
  • Solid understanding of modern application architectures, networks, databases, and infrastructure
  • Excellent communication and stakeholder management skills
  • Fluent in English
Job Responsibility
Job Responsibility
  • Define and execute the product vision and roadmap for Observability and AIOps, aligned with company objectives
  • Develop capabilities across metrics, logs, traces, RUM/synthetics, topology, and AI driven insights (anomaly detection, forecasting, correlation)
  • Prioritize features that enhance reliability, reduce MTTR, automate L1/L2 tasks, and improve customer experience
  • Collaborate with engineering, platform teams, and partners to ensure effective instrumentation, intelligent alerting, and automated workflows
  • Integrate Observability with ServiceNow, CI/CD, cloud platforms, and business processes to streamline operations
  • Leverage analytics to detect issues proactively, reduce noise, and optimize performance and resource usage
  • Champion an observability first and automation driven culture across teams
What we offer
What we offer
  • Coaching and mentoring programs
  • Development opportunities
  • Equal opportunity employer
  • IT Equipment
  • Work with iconic brands
  • Supportive team
Read More
Arrow Right
New

Reactive Plumbing Engineer

Metro Plumb is a national plumbing business with more than 40 local depots acros...
Location
Location
United Kingdom , Croydon
Salary
Salary:
33000.00 - 38000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Plumbing/ Plumbing & Heating Engineer for both domestic and commercial customers
  • NVQ Level 2
  • Full UK driving license
  • Flexibility to work overtime
  • DBS checked (or willingness for this to be carried out)
Job Responsibility
Job Responsibility
  • Carry out all aspects of plumbing work, including but not limited to, installation and maintenance of toilets, taps, ball valves, siphons, flexible hoses, pipework, radiator valves, cylinders, heating systems etc across a range of domestic and commercial customers
  • Attend primarily emergency plumbing jobs relating to installations/leaks/issues
What we offer
What we offer
  • Personal development plan with timelines to achieve good OTE and growth
  • Auto enrolment into pension scheme
  • Company van and fuel card
  • Branded uniform
  • Company mobile
  • Personal development and genuine career opportunity
  • Induction and training
  • On-call rota in addition to salary
  • Optional overtime
  • Accommodating hours to support personal life
  • Fulltime
Read More
Arrow Right
New

Care Assistant

As a Care Assistant with Meallmore you’ll help residents enjoy each day by makin...
Location
Location
United Kingdom , Nairn
Salary
Salary:
12.82 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Naturally caring and kind nature
  • Excellent communication and time management skills
  • Patience and empathy when dealing with challenging situations
  • Ability to work well on your own or as part of a team
  • Ideally SVQ level 2 or above/equivalent in Health and Social Care (not mandatory, will be funded)
Job Responsibility
Job Responsibility
  • Ensuring the highest possible levels of care are maintained by supporting/assisting residents with washing, dressing, mealtimes and all other aspects of daily living
  • Promoting residents' independence and well-being
  • Monitoring residents' health conditions, liaising with relatives and colleagues
  • Supporting residents in physical and social activities, getting to know their interests and needs
What we offer
What we offer
  • Competitive benefits
  • Overtime rates
  • Career development pathway
  • Flexible working hours
  • Full-time wage with 3/4 days off each week
Read More
Arrow Right