CrawlJobs Logo
Foundever Logo Foundever · Customer Service

French-speaking Customer Service Representative

United Kingdom 24141.00 GBP / Year · Job Posted January 15, 2026
Apply Position
Job Link Share

Job Description

We are currently recruiting for a French speaking Customer Service Representative to join our client’s customer success team, to make sure customers get the most out of their products! We believe that customer success is our success. We’re seeking individuals with a customer-centric attitude who can help deliver that success. In this role, you’ll be responsible for building and maintaining post-sales relationships with our client’s wide range of customers. You will serve as a trusted advisor ensuring the success of our custom database-app deployment.

Job Responsibility

  • Become the subject matter expert to ensure successful customer onboarding after completing the 4 weeks training
  • Identify customer needs and guide their journey by connecting them to their online Database
  • Direct customers to the right platform to solve their problems
  • End-to-end account ownership including escalation and resolution of customer needs
  • Develop long-lasting business relationships with new customers
  • Be part of an effective feedback loop to the company on customer concerns
  • Ability to quickly create written summaries of customer interactions
  • Undertake discovery and education activities to identify expansion
  • Identify process and product improvements
  • Deliver and exceed on all performance targets
  • Liaising with end users in English and French (written and spoken)

Requirements

  • Qualification or equivalent in an IT or IT related technical subject
  • Fluency in spoken and written English and French
  • Experience in account management
  • Working knowledge of Windows, Mac, networking and web technologies
  • Good case management and administrative skills
  • Technical and Support experience is essential

Nice to have

  • Technical certifications/accreditations and/or proof of previous training are a plus
  • Experience with Database software, SalesForce and Microsoft Office would be advantageous

What we offer

  • Training: 2.5 weeks (fully paid)
  • Balanced work-life pattern
  • Supportive culture
  • Positive impact in the communities where we operate
  • Place where 84% of people grow
Foundever - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

French-speaking Customer Service Representative

8 matching positions

French-speaking Customer Service Representative - Order Management

Are you ready to take charge of your career and contribute to a dynamic sales te...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
bio-rad.com Logo
Bio-Rad Laboratories
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills in English and French
  • Strong customer services experience within a fast paced, corporate environment
  • Experience in a customer facing role, including order processing
  • Good MS Office skills
  • Knowledge of SFDC and SAP desired
  • Accurate and fast data entry skills
  • Excellent organization skills
Job Responsibility
Job Responsibility
  • Empower Transactional Success: ensuring smooth order entry and maintaining its quality
  • Order Management Master: handle orders from diverse channels like EDI, Esker, online, punchout, and customer-specific platforms
  • Customer-Centric Excellence: provide unwavering support to clients in the dedicated region, answering queries and ensuring orders are handled accurately
  • Innovate and Enhance: be at the forefront of process improvements, contributing innovative ideas to elevate customer experiences
What we offer
What we offer
  • Life and accident insurance
  • Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
  • Competitive salary and cafeteria
  • 100% commuting allowance for non Budapest residents
  • Annual bonus
  • Annual salary review
  • Marriage and childbirth allowance
  • School start allowance
  • Loyalty award
  • Employee Referral Program with remarkable referral bonus
Read More
Arrow Right

Customer Service Representative

Ready to propel your career in the healthcare sector? Join the Canadian subsidia...
Location
Location
Canada , Saint-Bruno
Salary
Salary:
21.50 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 23, 2026
Flip Icon
Requirements
Requirements
  • Relevant prior experience in customer service or a call center environment
  • Bilingualism is essential (French/English) to serve a pan-Canadian clientele
  • Excellent rigor and attention to detail (essential for product nomenclature)
  • Ability to work in a dynamic environment and 100% on-site
  • Proficiency with IT tools and the ability to learn an ERP system
  • Team spirit, punctuality, and impeccable reliability
  • English proficiency is required for this position as the incumbent must interact daily with clients located outside of Quebec
Job Responsibility
Job Responsibility
  • Handle incoming calls from clients (pharmacies, natural health stores, etc.) to process orders
  • Simultaneously enter orders into the ERP system (JDE)
  • Respond to inquiries regarding delivery lead times, product damages, or returns
  • Ensure diligent email follow-up with both English and French-speaking clients
  • Collaborate closely with the production and distribution teams to resolve logistical issues
  • Maintain a high level of professionalism and accuracy when entering specific product names
What we offer
What we offer
  • Competitive base salary with a total compensation package valued at over $25/hour
  • Unique Group RRSP program: The employer contributes $2 for every $1 invested (up to 12%)
  • Annual profit-sharing bonus of up to 2 months' salary
  • 3 weeks of vacation upon hiring + progressive annual accrual
  • Comprehensive insurance (life, disability, health, and wellness account) with 50% employer-paid premiums
  • On-site Yoga/Pilates, pastries on Mondays, fresh fruit on Tuesdays, and free coffee
  • Monthly subsidy for the on-site catering service
  • Fulltime
Read More
Arrow Right

Sales Operations Assistant/Associate - French-speaking

We are seeking an enthusiastic and proactive Sales Operations Assistant/Associat...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
brainlab.com Logo
Brainlab
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A commercial education with experience in sales support or customer service within an international environment
  • Strong computer skills with proficiency in integrated IT solutions, such as SAP and Salesforce.com
  • C2-level/business-fluent proficiency in both French and English
  • A proactive mindset with strong problem-solving skills and keen attention to detail
  • Capable of thriving in a fast-paced environment, managing multiple tasks effectively and meeting tight deadlines
Job Responsibility
Job Responsibility
  • Serve as a key point of contact for customers and international colleagues, providing timely and accurate support in daily interactions
  • Co-ordinate and administrate tenders, assist in planning and coordination of product demonstrations and customer in-house visits and reference site visits
  • Assist with sales forecasting and planning, ensuring that sales targets and forecasts are accurately reflected and regularly updated
  • Customer Data Maintenance in ERP and CRM systems
  • Coordinate customer orders, assist with revenue planning and follow up to ensure accurate and timely shipments and payments
  • Manage the administration of regional sales activities, supporting our local sales representatives, support engineers, distributors, and other internal departments
  • Collaborate with cross-functional teams, including finance, analytics, and legal, to ensure compliance with contracts, accurate revenue tracking, and seamless data flow across integrated platforms
  • Serve as a key point of contact for customer follow-up, ensuring satisfaction and handling inquiries regarding shipments, payments, or service
  • Review and follow up on installation documentation, revenue processing, account receivable and invoice correction
  • Coordinate documentation for Audits
What we offer
What we offer
  • 30 vacation days, plus December 24th and December 31st
  • Flexible working hours
  • Hybrid work model within Germany
  • Bike leasing via cooperation partner "BikeLeasing"
  • Parking garage and safe underground bike storage
  • Award-winning subsidized company restaurant and in-house cafes
  • Variety-rich fitness program in our ultra-modern 360m2 company gym
  • Regular after work, team, and company events
  • Comprehensive training and continuing education opportunities
  • Fulltime
Read More
Arrow Right
New

Custodial Services Worker

Are you self-motivated and proud of the work you do? Here at Aramark, we take pr...
Location
Location
United States , Shepherdstown
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous custodial experience preferred
  • Able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicals
  • Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers
  • Adaptable to guests’ needs
Job Responsibility
Job Responsibility
  • Adheres to established procedures to provide a safe working environment including aligning with OSHA, state/local, federal, and Aramark regulations
  • Maintains a clean and orderly environment to project the safety and health of others
  • Accurately maintains and cleans housekeeping equipment
  • Cleans assigned areas to Aramark and client standards and requirements
  • Follows procedures for storage and disposal of trash and transports it to designated areas
  • Reports maintenance concerns via work order requests to appropriate personnel
  • Secures the facility, ensuring building is locked/unlocked as required
  • Ensures security of company assets
Read More
Arrow Right
New

Catering Service Supervisor

The Catering Service Supervisor is responsible for overseeing the execution of c...
Location
Location
United States , Philadelphia
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in catering, hospitality, or event supervision strongly preferred
  • Proven ability to lead teams in a fast-paced environment
  • Strong organizational, problem-solving, and multitasking skills
  • Excellent communication and interpersonal abilities
  • Flexibility to work varied schedules based on event needs
  • Knowledge of food safety standards and best practices
  • Requires the ability to work long hours and extended periods of standing, walking, and active supervision
  • Must be available to work evenings, nights, weekends, and holidays as required
  • Must be able to lift and carry equipment (up to 50 lbs) and perform physically demanding tasks
Job Responsibility
Job Responsibility
  • Supervise and coordinate all aspects of catering events, from setup through breakdown
  • Lead, direct, and motivate catering staff to ensure efficient and high-quality service
  • Ensure events are executed according to client specifications, company standards, and timelines
  • Monitor food presentation, service quality, and guest satisfaction throughout events
  • Assist with event logistics, including staffing assignments, equipment setup, and floor plans
  • Communicate effectively with kitchen staff, vendors, and management to ensure smooth operations
  • Address and resolve guest concerns or service issues promptly and professionally
  • Ensure compliance with all food safety, sanitation, and health regulations
  • Assist in training new staff and reinforcing service standards and procedures
  • Maintain a clean, organized, and safe work environment
Read More
Arrow Right
New

IT Project Manager

As IT Project Manager, you’ll serve as the operational backbone of our 6-8 perso...
Location
Location
United States , Kirkland
Salary
Salary:
90000.00 - 110000.00 USD / Year
raincitycapital.com Logo
Rain City Capital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in IT project or program management
  • Strong organizational, prioritization, and execution skills
  • Excellent communication skills - able to translate technical work into business-friendly updates
  • Financial services or lending industry experience preferred
  • Mortgage insurance industry experience a plus
  • Familiarity with the Microsoft ecosystem (M365, Power Platform, SharePoint, Teams)
  • Experience with Microsoft Dynamics 365 CRM a plus
  • Experience in or trajectory toward operational/IT leadership
  • PMP, PgMP, or Agile certification (CSM, SAFe, etc.) a plus
  • Must be able to read, write, speak and understand English with exceptional fluency
Job Responsibility
Job Responsibility
  • Maintain a centralized IT project inventory
  • ensure all active and planned work is cataloged, prioritized, and visible to leadership
  • Lead delivery cadences (standups, reviews, retrospectives)
  • track milestones, risks, and dependencies to ensure on-time delivery
  • Monitor team capacity, flag bottlenecks early, and coordinate resources to keep work flowing
  • Act as a bridge between IT and business units
  • translate business needs into actionable IT priorities
  • Support IT governance including change management, project intake, status reporting, and operational KPIs
  • Provide input on IT budgets, vendor relationships, and renewal cycles
  • Identify and implement process improvements that increase the efficiency and scalability of the IT function
  • Fulltime
Read More
Arrow Right
New

Financial Systems Analyst (Business Central)

As Business Central Financial Systems Analyst, you’ll own and continuously impro...
Location
Location
United States , Kirkland
Salary
Salary:
105000.00 - 120000.00 USD / Year
raincitycapital.com Logo
Rain City Capital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5+ years hands-on experience with Microsoft Dynamics 365 Business Central or NAV
  • Strong accounting domain knowledge (GL, AP/AR, fixed assets, bank reconciliation, financial reporting)
  • Experience owning system configuration and design decisions end-to-end
  • Consulting or implementation background preferred
  • Financial services or lending industry experience preferred
  • Familiarity with Power Platform (Power Automate, Power Apps) or Azure a plus
  • FSCM or related ERP module exposure a plus
  • Excellent communication skills - able to translate system capabilities into business terms for non-technical stakeholders
  • Detail-oriented with a strong sense of ownership and follow-through
Job Responsibility
Job Responsibility
  • Configure and optimize Business Central financial modules (GL, AP/AR, Fixed Assets, Bank Reconciliation, Dimensions)
  • Partner with Accounting to identify and eliminate manual processes, streamline workflows, and improve reporting
  • Own system design decisions including chart of accounts structure, dimensions, posting groups, and number series
  • Support and maintain integrations across Business Central, Dynamics 365 CE, and external systems
  • Troubleshoot issues, perform root cause analysis, and ensure data integrity across financial systems
  • Develop and maintain SOPs, process documentation, and deliver end-user training
  • Act as the long-term system steward - driving continuous improvement, staying current on BC updates, and recommending enhancements
  • Fulltime
Read More
Arrow Right
New

Food Service Supervisor

Time to step up your career! This is your moment to shine and lead the way for o...
Location
Location
United States , Tampa
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must read, write, and understand verbal instructions
  • Must complete a sanitation course either before or during first year
  • Must be knowledgeable in operating an efficient cost-effective program.
  • Ability to perform basic arithmetic
  • Maintain emotional control under stress
  • Ability to resolve interpersonal situations
  • Strong organizational skills
Job Responsibility
Job Responsibility
  • Produce and maintain work schedules and may prepare production packets (Production sheets and recipes).
  • Direct daily activities.
  • Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
  • Ensure that food items are stored in a safe, organized, and hazard-free environment.
  • Maintain all serving schedules
  • ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
  • Maintain a sanitary department following health and safety codes and regulations.
  • Maintain accurate inventory on a weekly basis.
  • May prepare orders as needed to ensure accurate production for location.
  • Supervise and evaluate employees
  • Fulltime
Read More
Arrow Right