French Speaking Customer Service Operations Agent Job at AUTO1 Group (Bucuresti)

French Speaking Customer Service Operations Agent - Belgium

The role is responsible for all aftersales processes. They make sure that the pu...

Location

Romania , Bucuresti

Salary:

Not provided

AUTO1 Group

Expiration Date

Until further notice

Requirements

Very good written and spoken French language skills
Excellent communication skills and strong customer orientation with a friendly and professional approach
Previous experience in customer service, administration or related area
Interest in the automotive sector will be a plus

Job Responsibility

Contract management: Ensure that customers are kept constantly updated on the status of their purchase
Contact customers due to missing items and documents that still need to be handed over
Handle all deregistrations make sure they are handled time and check self-deregistered documents
Be the contact person for the branches via phone
Offer Support: answer questions about the offer
send out offer emails via Email
be the price and car expert in the customer service team - help customers understand the offer
Financed Cars: Handle all cases of bought financed & leased cars: make sure they are handled in time
Ensure that all customers are kept updated on the status of their financed car
Be in close contact with the financing banks and leasing companies

What we offer

Flexibility to also work from home
A nice office just 1 minute away from Pipera metro station
A warm team atmosphere and fun team events
Private medical services subscription via Medicover
Open communication and delivering results are more important to us than a dress code
Inclusive and respectful multicultural work environment

Fulltime

French-speaking Customer Care Agent

At myPOS, we’re all about helping businesses grow and get paid. We make payments...

Location

Bulgaria , Sofia; Varna

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

Fluency in French and a solid command of English, both written and spoken
At least 1–2 years of experience in a customer-facing role – a call centre, BPO, or support environment works well as a foundation
The ability to explain technical or financial concepts in plain, friendly language – you make the complex feel simple
A calm, composed approach when things get busy or complicated, and a genuine enjoyment of helping people
Comfort working with digital tools and systems, and a good eye for detail
An interest in fintech, payments, or business technology – if you've worked with payment systems or POS solutions before, that's a strong advantage
Adaptability – myPOS moves fast, and you're someone who sees change as opportunity rather than disruption.

Job Responsibility

Being the friendly, knowledgeable point of contact for French-speaking merchants and business owners – across chat, email, and phone
Taking ownership of customer issues from first contact through to resolution – you'll follow up, close the loop, and make sure nothing falls through the cracks
Helping customers understand their accounts, navigate our products, and get real value from the platform – in plain, clear French
Acting as the customer's advocate internally – working on their behalf with specialist teams across the business (such as payments operations or account verification) to get complex cases resolved faster
Explaining technical or financial topics – like payment flows, fees, or account status – in a way that's easy to understand and free of jargon
Sharing patterns and feedback from customer conversations with the wider team to help us improve.

What we offer

Excellent compensation package
25 days annual paid leave (+1 day per year up to 30)
Full “Luxury” package health insurance including dental care and optical glasses
Meal vouchers of 102.26 EUR per month
Fully covered Multisport card
Free coffee, snacks and drinks at the office
Vibrant international team operating in hi-tech environment
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning

French-speaking Customer Care Agent

At myPOS, we’re all about helping businesses grow and get paid. We make payments...

Location

Bulgaria , Sofia; Varna

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

Fluency in French and a solid command of English, both written and spoken
At least 1–2 years of experience in a customer-facing role – a call centre, BPO, or support environment works well as a foundation
The ability to explain technical or financial concepts in plain, friendly language – you make the complex feel simple
A calm, composed approach when things get busy or complicated, and a genuine enjoyment of helping people
Comfort working with digital tools and systems, and a good eye for detail
An interest in fintech, payments, or business technology – if you've worked with payment systems or POS solutions before, that's a strong advantage
Adaptability – myPOS moves fast, and you're someone who sees change as opportunity rather than disruption.

Job Responsibility

Being the friendly, knowledgeable point of contact for French-speaking merchants and business owners – across chat, email, and phone
Taking ownership of customer issues from first contact through to resolution – you'll follow up, close the loop, and make sure nothing falls through the cracks
Helping customers understand their accounts, navigate our products, and get real value from the platform – in plain, clear French
Acting as the customer's advocate internally – working on their behalf with specialist teams across the business (such as payments operations or account verification) to get complex cases resolved faster
Explaining technical or financial topics – like payment flows, fees, or account status – in a way that's easy to understand and free of jargon
Sharing patterns and feedback from customer conversations with the wider team to help us improve

What we offer

Vibrant international team operating in hi-tech environment
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus
Teambuilding, social activities and networks on a multi-national level
Excellent compensation package
25 days annual paid leave (+1 day per year up to 30)
Full Luxury package health insurance including dental care and optical glasses

Fulltime

French-speaking Customer Care Agent

As a Customer Care Agent at myPOS, you'll handle a variety of day-to-day interac...

Location

Bulgaria , Sofia; Varna

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

Fluency in French and a solid command of English, both written and spoken
At least 1–2 years of experience in a customer-facing role – a call centre, BPO, or support environment works well as a foundation
The ability to explain technical or financial concepts in plain, friendly language – you make the complex feel simple
A calm, composed approach when things get busy or complicated, and a genuine enjoyment of helping people
Comfort working with digital tools and systems, and a good eye for detail
An interest in fintech, payments, or business technology – if you've worked with payment systems or POS solutions before, that's a strong advantage
Adaptability – myPOS moves fast, and you're someone who sees change as opportunity rather than disruption.

Job Responsibility

Being the friendly, knowledgeable point of contact for French-speaking merchants and business owners – across chat, email, and phone
Taking ownership of customer issues from first contact through to resolution – you'll follow up, close the loop, and make sure nothing falls through the cracks
Helping customers understand their accounts, navigate our products, and get real value from the platform – in plain, clear French
Acting as the customer's advocate internally – working on their behalf with specialist teams across the business (such as payments operations or account verification) to get complex cases resolved faster
Explaining technical or financial topics – like payment flows, fees, or account status – in a way that's easy to understand and free of jargon
Sharing patterns and feedback from customer conversations with the wider team to help us improve.

What we offer

Excellent compensation package
25 days annual paid leave (+1 day per year up to 30)
Full Luxury package health insurance including dental care and optical glasses
Meal vouchers of 102.26 EUR per month
Fully covered Multisport card
Free coffee, snacks and drinks at the office
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget

Fulltime

French-speaking Customer Care Agent (Hybrid)

As a Customer Care Agent at myPOS, you'll handle a variety of day-to-day interac...

Location

Bulgaria , Sofia; Varna

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

Fluency in French and a solid command of English, both written and spoken
At least 1–2 years of experience in a customer-facing role – a call centre, BPO, or support environment works well as a foundation
The ability to explain technical or financial concepts in plain, friendly language – you make the complex feel simple
A calm, composed approach when things get busy or complicated, and a genuine enjoyment of helping people
Comfort working with digital tools and systems, and a good eye for detail
An interest in fintech, payments, or business technology – if you've worked with payment systems or POS solutions before, that's a strong advantage
Adaptability – myPOS moves fast, and you're someone who sees change as opportunity rather than disruption

Job Responsibility

Being the friendly, knowledgeable point of contact for French-speaking merchants and business owners – across chat, email, and phone
Taking ownership of customer issues from first contact through to resolution – you'll follow up, close the loop, and make sure nothing falls through the cracks
Helping customers understand their accounts, navigate our products, and get real value from the platform – in plain, clear French
Acting as the customer's advocate internally – working on their behalf with specialist teams across the business (such as payments operations or account verification) to get complex cases resolved faster
Explaining technical or financial topics – like payment flows, fees, or account status – in a way that's easy to understand and free of jargon
Sharing patterns and feedback from customer conversations with the wider team to help us improve

What we offer

Excellent compensation package
25 days annual paid leave (+1 day per year up to 30)
Full Luxury package health insurance including dental care and optical glasses
Meal vouchers of 102.26 EUR per month
Fully covered Multisport card
Free coffee, snacks and drinks at the office
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget

Fulltime

New

French Speaking Service Desk Analyst

Our partner is a globally renowned multinational conglomerate and a leading play...

Location

Hungary , Budapest

Salary:

Not provided

Randstad

Expiration Date

August 31, 2026

Requirements

Minimum 1 year of proven experience in an IT Support, HelpDesk, or Service Desk Agent role is strictly required
Near-native or business-level fluency (C1 level) in French
Strong communication proficiency (B2 level) in English
Solid familiarity with Windows operating systems, Office 365 environments, and core network troubleshooting concepts
Exceptional interpersonal and communication skills, with a strong ability to translate technical solutions clearly and assertively to clients
Minimum of a high school diploma is required
Must possess a valid, current right to work in Hungary

Job Responsibility

IT Troubleshooting: Identify, diagnose, and resolve technical IT-related issues while efficiently managing incoming customer requests and inquiries
Multi-Channel Remote Support: Provide high-quality, remote technical assistance to end-users via telephone, email, and chat
Premium Client Care: Utilize your specialized language skills to deliver seamless support and an outstanding customer experience for high-profile international clients

What we offer

Competitive Compensation Package: An attractive base salary tailored to your professional experience level
Performance-Based Growth: Annual performance and salary reviews to support your continuous career development
Cafeteria System: A generous annual allowance for flexible fringe benefits
Health & Wellbeing: Comprehensive private medical insurance package provided through a premium clinic partner
Professional Development: Access to extensive self-development programs, technical certifications, and clear horizontal or vertical career progression pathways

Fulltime

Customer Experience (CX) Agent

Phillip Jeffries is expanding our International Sales team, and we’re hiring a C...

Location

United Kingdom , London

Salary:

Not provided

Phillip Jeffries Ltd

Expiration Date

Until further notice

Requirements

Located in London or Greater London
At least 2 years of experience in customer service, sales support, or data entry
Fluency in an additional European language is a plus
An interest in luxury interiors and high-end design
Excellent verbal and written communication skills
Strong Excel and data management skills
Ability to manage multiple priorities with care and precision
A collaborative, can-do attitude with strong follow-up habits
Experience working in a fast-paced, team-oriented environment
Comfortable with a hybrid work schedule combining office and remote days

Job Responsibility

Accurately enter purchase and sales orders
Prepare shipping documents including customs forms and packing slips
Track shipments and provide timely updates to clients
Communicate with French-speaking customers by phone and email
Follow up on memos, reserves, and customer inquiries
Provide thoughtful and efficient solutions to any claims or concerns
Collaborate across departments to ensure smooth operations and client satisfaction

What we offer

Competitive salary
Company bonus program
Annual Cost of Living Increase
Paid days off per calendar year
Paid holidays
Detailed onboarding plans that outline 30/60/90 goals and trainings
Earn Paid time off for community service - Up to 3 days per year
Employee Discount on PJ Wallcoverings

Fulltime

Call Center Manager

Run and optimize Call Center Operations, both in-house and outsourced. Ensure ef...

Location

Congo, the Democratic Republic of the , Kinshasa

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

High School Diploma
Relevant Diploma (Business Admin, Financial, Law, Data Management, Communication, IT, Project Management)
Call Centre experience
Administrative skills
Staffing experience
Supervisory Experience
Knowledge of Call Centre metrics
GSM knowledge
Financial Services Knowledge
Rostering and scheduling

Job Responsibility

Run and optimize Call Center Operations, both in-house and outsourced
Ensure efficient service delivery and customer satisfaction
Operate the call center in alignment with the business strategy
Optimize workflows and processes
Usage of technology to ensure maximum first line support and resolution of Customers complex queries
Ensure positive Customer Experience
Hiring, training, and supervising call center staff. This includes scheduling, performance management, and motivating employees to achieve goals
Identifying agents training needs and providing ongoing coaching to improve staff skills and knowledge
Maintaining clear and effective communication with staff, other departments and senior management
Evaluating agents interactions with Customers, providing feedback and coaching staff on best practices

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French Speaking Customer Service Operations Agent

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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