French speaking Customer Service Executive Job at Office Angels (Ashford)

Project Coordinator, In-Service Implementation Team - Business Aviation

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

minimum of two (2) years of experience in Customer Service activities
bachelor’s degree or equivalent experience
customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and/or Suppliers and maintain mutually beneficial customer relations
previous experience in aircraft industry customer service (asset)
very good knowledge using tools such as Microsoft Suite applications, excel, Outlook, Internet, Access database & SAP
comfortable communicating in French and English (speaking and writing)

Job Responsibility

Coordinate and plan logistical needs in accordance with aircraft maintenance schedules or based on logistic plan agreed upon between Supplier/BA based on established capacity
Be the focal point for Service Bulletins with dedicated schedules for customers, Continuing Airworthiness Campaigns (CAW), Optional & Recommended Service bulletins as well as manage special projects
Liaise with customers, Bombardier Aerospace (BA) Parts Services department, suppliers, partners and BA authorized service centers/facilities to ensure flawless execution and deliverables are met on time per schedule
Track component, SB penetration rates and incorporation status in the fleet
Provide internal and external fleet visibility and/or progression upon request
Seek cross-functional support and swift resolution to in-service customer fielding issues
Support program level in-service change management decisions
manage project work-scopes and our customer base
Consult with the Product Change Management team to drive implementation strategies
Interface with multiple internal and external groups and represent the Customer Services position

Bilingual French customer service representative

Are you a fluently bilingual professional who thrives in a high-energy environme...

Location

Canada , Oakville

Salary:

24.00 CAD / Hour

Randstad

Expiration Date

May 23, 2026

Requirements

Fluent in French (reading, writing, and speaking)
1+ years of experience in a call center or customer service office environment
Experience with SAP is an asset
Strong attention to detail and problem-solving skills
Excellent communication skills (written and verbal)
Ability to multitask effectively

Job Responsibility

Resolve critical business issues and solve situations related to orders, shipments, or other customer-related matters
Handle order placement, order status, and customer complaint issues
Deliver work that is well-executed, accurate, and attentive to detail
Use SAP and other Customer Service applications to access customer information, policies, and procedures
Interact with peers, supervisors, and managers to assist with orders and information
Provide outstanding customer service and ensure quick response times of under 24 hours

What we offer

Great Oakville location
6 month contract with the possibility to become permanent
Equipment provided
Training provided (first 10 days 8:30am-5pm)
Weekly pay
Hybrid work schedule (Monday's, Thursday's and Friday's Work from Home - Tuesday's and Wednesday's in office)

Fulltime

Bilingual French customer service representative

We are hiring Customer Service Representative for a well know pharmaceutical com...

Location

Canada , Oakville

Salary:

26.00 CAD / Hour

Randstad

Expiration Date

May 23, 2026

Requirements

Fluent in French (reading, writing, and speaking)
1+ years of experience in a call center or customer service office environment
Experience with SAP is MUST
Strong attention to detail and problem-solving skills
Excellent communication skills (written and verbal)
Ability to multitask effectively

Job Responsibility

Resolve critical business issues and solve situations related to orders, shipments, or other customer-related matters
Handle order placement, order status, and customer complaint issues
Deliver work that is well-executed, accurate, and attentive to detail
Use SAP and other Customer Service applications to access customer information, policies, and procedures
Interact with peers, supervisors, and managers to assist with orders and information
Provide outstanding customer service and ensure quick response times of under 24 hours

What we offer

Great Oakville location
6 month contract with the possibility to become permanent
Equipment provided
Training provided (first 10 days 8:30am-5pm)
Weekly pay
Hybrid work schedule (Monday's, Thursday's and Friday's Work from Home - Tuesday's and Wednesday's in office)

Fulltime

Customer Service Representative - B2B

Our client, a North American leader in food processing recognized for its iconic...

Location

Canada , Montréal

Salary:

Not provided

Randstad

Expiration Date

May 28, 2026

Requirements

Minimum of 3 to 4 years of experience as a B2B Customer Service Representative or in a manufacturing administrative role
Perfectly bilingual (French and English), both spoken and written, to serve clients outside of Quebec and cover a territory that spans beyond Quebec and which requires communication with customers and clients who do not speak French
Demonstrate a true passion for customer service and the ability to go above and beyond simple task execution
Naturally drawn to the food industry and consumer goods (CPG)
Ability to thrive in a stimulating, fast-paced, and constantly evolving environment

Job Responsibility

Act as a brand ambassador and primary point of contact for key accounts (grocery chains, distributors)
Coordinate orders and resolve billing or logistics disputes using a solution-oriented approach
Collaborate closely with production and finance departments to ensure operational fluidity
Manage complex situations requiring resilience and advanced analytical skills

What we offer

Competitive salary with annual reviews and a 5% performance bonus
3 to 4 weeks of vacation offered for profiles with 3+ years of relevant experience
Comprehensive group insurance and RRSP with employer contribution starting on day one
Flexible hybrid work model: 3 days in our brand-new Brossard offices and 2 days working from home
Stimulating environment with a free on-site gym and a $250 annual allowance for sports and physical activities
One paid volunteer day per year to support a cause that is close to your heart

Fulltime

New

French Or German Speaking Sales Order Management Specialist

Our partner is a UK-based multinational IT services company, that provides end-t...

Location

Hungary , Budapest

Salary:

Not provided

Randstad

Expiration Date

June 14, 2026

Requirements

at least 3 years of experience in Sales Operations and/or a Customer Service environment
good command of spoken and written English + French or German
knowledge of SAP, MS Office, and E-business tools
experience in handling customer orders
customer and sales-oriented personality
strong communication skills and flexible mindset
ability to work in a team
3-5 years of experience
high school education

Job Responsibility

Ensuring high levels of customer satisfaction by delivering accurate and efficient order processing in line with customer-specific SLAs
Reviewing customer orders to validate product specifications (including configurations), quantities, pricing agreements, and any special requirements
Coordinating with Customer Executives and Specialist Service teams where order details require clarification or do not meet defined criteria
Managing timely and precise order entry in accordance with contractual and SLA requirements
Processing sales orders in full compliance with established procedures and process guidelines
Validating purchase orders to ensure accuracy, alignment with sales orders, and appropriate source of supply selection (considering pricing, rebates, availability, inventory, contracts, and customer requirements)
Collaborating with the Purchasing team to resolve non-standard or non-compliant orders
Proactively managing system-blocked orders (e.g. margin issues, credit limit breaches, export controls) and liaising with relevant stakeholders to ensure resolution
Selecting appropriate delivery methods, configurations, and value-added services based on customer needs
Working closely with internal service providers to gather necessary information related to order processing

What we offer

Cafeteria
Medicare private health care package
Home office opportunity
Training and talent program opportunities
Fun and diverse atmosphere

Fulltime

New

Care Operations Manager - French Speaking

As a Care Operations Manager, you will be responsible for overseeing the daily o...

Location

United Kingdom , London

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

Fluent in French
2+ years experience as an Ops Manager (or equivalent), within a customer service environment (at a BPO or in-house)
Can prioritise effectively - leading on multiple project workstreams concurrently and independently
Has detailed understanding of customer service metrics e.g. (CSAT, Policy Adherence, AHT) and drivers of performance for these individual metrics
Has solid analytical background and ability to drive insights through data (e.g. Excel pivot tables, INDEX MATCH)
Has an excellent verbal and written communication skills
Knowledgeable and comfortable working with CRM systems (e.g. Zendesk / Amazon Connect) and BI tools such as Looker, Tableau, Power Bi.
Takes personal accountability for quality and accuracy of work
Action oriented with experience leading performance improvement projects, such as turnaround plans, glidepaths to green.

Job Responsibility

Responsibility for the Care performance delivered to all sides of the marketplace for your areas through outsourced teams
Work with multiple stakeholders (global and local) to own and manage day to day performance of service queues for customers, partners, and riders across multiple channels
Create business insights and targets to measure Care performance
Lead on projects and initiatives to transform performance across a wide range of KPIs e.g. (CSAT, Policy Adherence, AHT, QA) and own performance improvement strategies where required
Identify and prioritise gaps with partners and internal stakeholders (e.g. policy, workforce management) and own performance improvement strategies where required
Independently own performance deep dives and lead updates with executives, Care leadership, and stakeholders
Manage the performance of our outsourced partner(s), identifying areas for improvement and delivering action plans to ensure that targets are achieved and we deliver the best customer experience in your markets
Make Care a true differentiator at Deliveroo, ensuring best in class customer satisfaction for all three sides of the marketplace
Relentlessly drive change - surfacing issues across Care operations, generating hypotheses, and landing improvements
Present weekly, monthly and annual performance against Care action plans and objectives

What we offer

A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Some roles may be eligible for share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass

Fulltime

Customer Success Manager

We're seeking an exceptional Customer Success Manager with expertise in the Mont...

Location

Canada , Montreal

Salary:

Not provided

Cohere

Expiration Date

Until further notice

Requirements

8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise contexts
At least 3-5 years working directly with large enterprises in a technology, digital transformation, or consulting capacity
Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines
Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments
Deep understanding of how organizations evaluate, procure, implement, and govern technology solutions
The ability to speak both English and French Canadian
Demonstrated success driving customer adoption, expansion, and retention in complex enterprise accounts
Experience developing and executing customer success strategies, QBRs, and executive engagement programs
Track record of identifying and closing expansion opportunities within existing accounts
Ability to manage multiple strategic accounts simultaneously while maintaining high-touch, personalized engagement

Job Responsibility

Own the success, adoption, and growth of Cohere's Canadian private sector customers, ensuring they realize maximum value from our AI solutions
Build deep, trusted relationships with senior stakeholders, including CEOs, CTOs, CIOs, digital transformation leads, and departmental executives
Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints
Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
Define and track success metrics aligned with private sector priorities: customer satisfaction, service delivery improvements, cost savings, operational efficiency, and accessibility outcomes
Guide customers through the full lifecycle of AI adoption—from identifying use cases and designing pilots through production deployment and scaling
Lead secure AI implementation projects in complex commercial environments, including hybrid and on-premises deployments
Navigate the unique challenges of private sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures
Create and execute change management strategies to drive user adoption and value realization across diverse workforces
Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value

What we offer

An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
6 weeks of vacation (30 working days!)

Fulltime

Events Specialist

The purpose of the position of Events Specialist PR & Communication is to connec...

Location

Kuwait , kuwait

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Background in marketing and/or communication, either through a degree or practical experience of at least 3-5 years
Demonstrated capability in planning, organizing, and executing successful events making use of management principles and practices bringing innovative and creative solutions
Proven background in engaging and building relationships with customers and partners providing exceptional customer service and ensuring client satisfaction
Strong networking skills to build and maintain relationships with external partners
Experience in engaging and building relationships with customers and partners providing exceptional customer service
Understanding and appreciation of diverse cultural contexts
Enthusiastic about bringing innovative ideas to life
Driven by the goal of engaging and delighting people
Motivated by contributing to a fun and supportive organizational environment
Comfort working in fast-paced environments and handling multiple tasks simultaneously

Job Responsibility

Co-create, plan, and execute inspiring and unique brand events that keep the IKEA brand visible throughout the year, strengthening brand recognition and building strong community connections through memorable experiences and communication
Develop, implement, coordinate, and follow up on the yearly Brand Events PR & Communication Plan to deliver strong brand visibility and attachment through relevance, creativity, innovation, and efficient use of resources
Lead the creative and high-quality execution of all event elements to deliver a seamless and engaging experience for attendees, paying close attention to detail in areas such as venue setup, program planning, communication, entertainment, and attendee management
Collaborate closely with cross-functional teams to ensure an integrated and smooth event delivery, involving key stakeholders such as Marketing & Communication, People & Culture, Co-worker Communication, Commercial, Customer Experience, and IKEA Food
Coordinate and manage communication and PR activities with external partners to ensure consistency, quality, and strong visibility aligned with IKEA’s brand values and objectives
Identify, build, and maintain partnerships with third parties, including public authorities, NGOs, civil associations, and private organizations that share IKEA’s values and purpose
Manage event execution in line with approved budgets, ensuring cost efficiency while maximizing impact and long-term value
Collect, analyze, and share feedback and learnings from each event, using insights to continuously improve, innovate, and strengthen future event planning and delivery

Fulltime

French speaking Customer Service Executive

Office Angels

Location:
United Kingdom , Ashford

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 19, 2026

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