French speaking Customer Service Executive Job at Office Angels (Ashford)

Project Coordinator, In-Service Implementation Team - Business Aviation

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

minimum of two (2) years of experience in Customer Service activities
bachelor’s degree or equivalent experience
customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and/or Suppliers and maintain mutually beneficial customer relations
previous experience in aircraft industry customer service (asset)
very good knowledge using tools such as Microsoft Suite applications, excel, Outlook, Internet, Access database & SAP
comfortable communicating in French and English (speaking and writing)

Job Responsibility

Coordinate and plan logistical needs in accordance with aircraft maintenance schedules or based on logistic plan agreed upon between Supplier/BA based on established capacity
Be the focal point for Service Bulletins with dedicated schedules for customers, Continuing Airworthiness Campaigns (CAW), Optional & Recommended Service bulletins as well as manage special projects
Liaise with customers, Bombardier Aerospace (BA) Parts Services department, suppliers, partners and BA authorized service centers/facilities to ensure flawless execution and deliverables are met on time per schedule
Track component, SB penetration rates and incorporation status in the fleet
Provide internal and external fleet visibility and/or progression upon request
Seek cross-functional support and swift resolution to in-service customer fielding issues
Support program level in-service change management decisions
manage project work-scopes and our customer base
Consult with the Product Change Management team to drive implementation strategies
Interface with multiple internal and external groups and represent the Customer Services position

French speaking Customer Service Executive

We're excited to be recruiting for a French speaking Customer service position f...

Location

United Kingdom , Ashford, Kent

Salary:

27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Bi lingual French and English is essential
Previous experience within a Customer service office environment
Experience of processing customers orders
Knowledge of Microsoft applications, especially Excel

Job Responsibility

Liaise with customers and suppliers in France
Process customer orders
Respond to any queries on the telephone and on e-mail
Build relationships with customers
Update customers about deliveries
Handle occasional complaints

What we offer

Hybrid work
Free on-site parking
25 days annual leave + Bank holidays
Development opportunities to grow your skills and career

Fulltime

Project Coordinator, In-Service Implementation Team - Business Aviation

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

minimum of two (2) years of experience in Customer Service activities
bachelor’s degree or equivalent experience
customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and/or Suppliers and maintain mutually beneficial customer relations
previous experience in aircraft industry customer service (asset)
very good knowledge using tools such as Microsoft Suite applications, excel, Outlook, Internet, Access database & SAP
comfortable communicating in French and English (speaking and writing)

Job Responsibility

Coordinate and plan logistical needs in accordance with aircraft maintenance schedules or based on logistic plan agreed upon between Supplier/BA based on established capacity
Be the focal point for Service Bulletins with dedicated schedules for customers, Continuing Airworthiness Campaigns (CAW), Optional & Recommended Service bulletins as well as manage special projects
Liaise with customers, Bombardier Aerospace (BA) Parts Services department, suppliers, partners and BA authorized service centers/facilities to ensure flawless execution and deliverables are met on time per schedule
Track component, SB penetration rates and incorporation status in the fleet
Provide internal and external fleet visibility and/or progression upon request
Seek cross-functional support and swift resolution to in-service customer fielding issues
Support program level in-service change management decisions
manage project work-scopes and our customer base
Consult with the Product Change Management team to drive implementation strategies
Interface with multiple internal and external groups and represent the Customer Services position

Customer Success Manager

We're seeking an exceptional Customer Success Manager with expertise in the Mont...

Location

Canada , Montreal

Salary:

Not provided

Cohere

Expiration Date

Until further notice

Requirements

8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise contexts
At least 3-5 years working directly with large enterprises in a technology, digital transformation, or consulting capacity
Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines
Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments
Deep understanding of how organizations evaluate, procure, implement, and govern technology solutions
The ability to speak both English and French Canadian
Demonstrated success driving customer adoption, expansion, and retention in complex enterprise accounts
Experience developing and executing customer success strategies, QBRs, and executive engagement programs
Track record of identifying and closing expansion opportunities within existing accounts
Ability to manage multiple strategic accounts simultaneously while maintaining high-touch, personalized engagement

Job Responsibility

Own the success, adoption, and growth of Cohere's Canadian private sector customers, ensuring they realize maximum value from our AI solutions
Build deep, trusted relationships with senior stakeholders, including CEOs, CTOs, CIOs, digital transformation leads, and departmental executives
Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints
Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
Define and track success metrics aligned with private sector priorities: customer satisfaction, service delivery improvements, cost savings, operational efficiency, and accessibility outcomes
Guide customers through the full lifecycle of AI adoption—from identifying use cases and designing pilots through production deployment and scaling
Lead secure AI implementation projects in complex commercial environments, including hybrid and on-premises deployments
Navigate the unique challenges of private sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures
Create and execute change management strategies to drive user adoption and value realization across diverse workforces
Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value

What we offer

An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
6 weeks of vacation (30 working days!)

Fulltime

New

Customer Success Manager

The Customer Success Manager is a key role within the Customer Experience organi...

Location

France , Paris, Nantes

Salary:

Not provided

Akeneo

Expiration Date

Until further notice

Requirements

You speak Spanish, French and English fluently
You have a solid background in customer success, account management, or project management within the SaaS or tech industry
You are an expert in developing and executing customer success plans, including onboarding, risk management, health monitoring, adoption and digital transformation
You have experience creating lasting, trusted relationships with customer contacts in different roles up to the C-level
You have a strong track record in managing high-value customer accounts, driving retention, and achieving growth targets

Job Responsibility

Build strong relationships with key contacts at customer accounts, including C-level executives across both the business and IT
Drive adoption of our software and identify opportunities for expansion
Create prescriptive and customised success plans to help customers define, measure, and achieve success using Akeneo’s solutions
Engage with customers in insightful ways, including delivering personalised, action-focused business reviews
Understand the signs of risk and proactively identify it. Capable of devising strategies to mitigate risk and executing defined action plans
Achieve retention and growth targets by closing client renewals and discovering and managing upsell and cross-sell opportunities with the sales team
Contribute to Akeneo’s customer success framework for customer lifecycle management, developing strong client relationships, monitoring customer health, and creating tangible benefits and value for customers
Collaborate with the Akeneo Professional Services team and Solution Integrators to ensure a successful deployment of Akeneo

What we offer

Flexible working hours
Hybrid setup allowing 3-4 days working from home
34 days of annual leave and RTTs
Option to Work from Anywhere for up to 30 days per year
€500 budget to enhance your home office
50% discount on the public transportation pass of your choice or a €45/month Sustainable Transportation Allowance
€9,5 worth of meal vouchers per working day (50% employer-funded)
16 weeks of paid maternity leave
4 weeks of paid leave for the second parent
Gradual return to work program

Fulltime

Enterprise Account Executive - French Speaking

Smartsheet seeks a highly accomplished Account Executive - Enterprise Expansion ...

Location

United Kingdom , London

Salary:

Not provided

Smartsheet

Expiration Date

Until further notice

Requirements

5+ years of successful enterprise software sales experience with a proven track record of exceeding quotas
Experience using MEDDICC and solution selling methodologies
Demonstrated experience building & maintaining strong, long-term customer relationships at the executive level within large enterprise accounts
Proven ability to drive cross-selling and land new departments within existing customer organizations
Experience of working with partners for resale and implementation
Expertise in developing and executing complex sales cycles and closing large, strategic deals
Strong understanding of SaaS business models and the competitive landscape
Proficiency in CRM systems (e.g., Salesforce) and other sales productivity tools
Excellent communication, presentation, and interpersonal skills
Strong analytical & problem-solving skills

Job Responsibility

Exceed quarterly and annual software and services sales quotas by driving expansion sales within a portfolio of accounts that are in early-stage maturity with Smartsheet
Lead primary and secondary account teams by partnering with Sales Engineering, Consulting, Customer Success, Marketing and Sales Development
Develop short and long-term growth and renewal strategies across your customer base
Execute complex, high-value solution-based sales processes
Develop & execute strategic account plans for less than 30 enterprise accounts (5,000+ employees)
Drive revenue growth through cross-selling, upselling, and landing new departments
Build & maintain strong, long-term customer relationships at all levels
Lead & collaborate with cross-functional teams (Sales Engineering, Consulting, Customer Success, Marketing)
Manage & close complex sales cycles, including needs analysis, solution design, and contract negotiation
Accurately forecast sales opportunities and track key performance indicators (KPIs)

What we offer

Employer-paid Private Medical and Dental, additional cost for family members
Monthly contributions toward your pension
Monthly stipend to support your work and productivity
25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account
Teleworking options from any registered location in the UK (role specific)

Fulltime

New

Senior Business Execution Consultant

Wells Fargo is seeking a Senior Business Execution Consultant.

Location

India , Hyderabad; Bengaluru

Salary:

Not provided

Wells Fargo

Expiration Date

March 30, 2026

Requirements

4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of Management consulting, Strategy Consulting, or Business Operations experience, or equivalent demonstrated through work experience, training, military experience, education
4+ years of translation industry experience, project management experience, or a combination of both
Bilingual speaking, reading, and writing proficiency in French Canadian/English
Excellent verbal, written, and interpersonal communication skills
Strong presentation skills
Intermediate to advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Strong project management skills
Solid problem solving skills
4+ years of experience as a professional translator and editor or proofreader, translating, reviewing and providing feedback on marketing, finance, legal and banking material, targeting French Canadian-speaking audiences

Job Responsibility

Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
Work independently to make recommendations for support function by providing support and leadership
Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
Collaborate and consult with team leaders in developing project plans, policies and procedures
Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
Translate, review, proof, and validate content in context as applicable while adhering to strict style guides, terminology, deadlines, and procedures
Conduct post-translation review for language accuracy and consistency, reporting defects, and verifying fixes
Support the Linguistic Lead and the Translation Services team on ad hoc projects as needed

Fulltime

Campaign Manager, French Speaking

We are looking for a French Speaking Campaign Manager to create and execute cust...

Location

France , Paris

Salary:

Not provided

BASIC/DEPT®

Expiration Date

Until further notice

Requirements

3+ years of experience in digital marketing, preferably within CRM and owned channels (emails, onsite, push notifications, in-app messaging, etc)
Past experience or a working understanding of e-commerce, marketplaces, and online retail marketing is required
Customer-centric and hands-on individual, with demonstrated ability to manage performance against established KPIs
Shown success in a fast-paced, matrixed work environment
Ability to thrive in a dynamic, constantly evolving, and highly competitive industry
Project management experience with strong sense of accountability
Notable organisational skills, attention to detail, and ability to plan and prioritise
Ability to build relationships and collaborate across all levels, functions and locations
Fluency in both French and English is required

Job Responsibility

Build & launch personalised customer experiences globally for category-specific products and features on eBay by creating and executing CRM campaigns
Development of high-quality creative assets (briefs, feedback rounds), including working cross-functionally with Creative teams (internal/agencies), Legal, Privacy & Customer Service teams
Supporting audience segmentation and targeting efforts in partnership with the Team Lead, as well as Analytics, Database Marketing (DBM), and Product Marketing teams
Ensuring seamless execution & launch of customer-facing campaigns as owner of operational execution
Ownership of campaign reporting, including collecting and providing insights to inform scaling decisions for tests
Ownership of project timeline, including tracking campaign development & keeping relevant stakeholders informed
Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns, including supporting with the designing of A/B tests and ongoing optimization of campaigns based on learnings
Collaborate cross-functionally and across locations with globally-dispersed team members and external partners to deliver campaigns and share-out results

What we offer

Mental health support
A flexible, hybrid working policy
Possibilities to do what you do best and to develop your skills further with training, development and certifications
Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
A reputation for doing good
Awesome clients
The opportunity for possibility

Fulltime

French speaking Customer Service Executive

Office Angels

Location:
United Kingdom , Ashford

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 19, 2026

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