CrawlJobs Logo

French-speaking Customer Care Agent

Bulgaria, Sofia · Job Posted June 09, 2026
Apply Position
Job Link Share

Job Description

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business. As we are expanding our team, we’re looking for French-speaking Customer Care Agent to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen! About the role: As a Customer Care Agent at myPOS, you'll handle a variety of day-to-day interactions: helping merchants get set up, explaining how a payment was processed, or seeing a more complex account issue through from start to finish. Fast-moving, hands-on, and never the same day twice.

Job Responsibility

  • Being the friendly, knowledgeable point of contact for French-speaking merchants and business owners – across chat, email, and phone
  • Taking ownership of customer issues from first contact through to resolution – you'll follow up, close the loop, and make sure nothing falls through the cracks
  • Helping customers understand their accounts, navigate our products, and get real value from the platform – in plain, clear French
  • Acting as the customer's advocate internally – working on their behalf with specialist teams across the business (such as payments operations or account verification) to get complex cases resolved faster
  • Explaining technical or financial topics – like payment flows, fees, or account status – in a way that's easy to understand and free of jargon
  • Sharing patterns and feedback from customer conversations with the wider team to help us improve.

Requirements

  • Fluency in French and a solid command of English, both written and spoken
  • At least 1–2 years of experience in a customer-facing role – a call centre, BPO, or support environment works well as a foundation
  • The ability to explain technical or financial concepts in plain, friendly language – you make the complex feel simple
  • A calm, composed approach when things get busy or complicated, and a genuine enjoyment of helping people
  • Comfort working with digital tools and systems, and a good eye for detail
  • An interest in fintech, payments, or business technology – if you've worked with payment systems or POS solutions before, that's a strong advantage
  • Adaptability – myPOS moves fast, and you're someone who sees change as opportunity rather than disruption.

What we offer

  • Excellent compensation package
  • 25 days annual paid leave (+1 day per year up to 30)
  • Full “Luxury” package health insurance including dental care and optical glasses
  • Meal vouchers of 102.26 EUR per month
  • Fully covered Multisport card
  • Free coffee, snacks and drinks at the office
  • Vibrant international team operating in hi-tech environment
  • Annual salary reviews, promotions and performance bonuses
  • myPOS Academy for upskilling and training
  • Unlimited access to courses on LinkedIn Learning
  • Annual individual training and development budget
  • Refer a friend bonus as we know that working with friends is fun
  • Teambuilding, social activities and networks on a multi-national level

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

French-speaking Customer Care Agent

8 matching positions

French-speaking Customer Care Agent

At myPOS, we’re all about helping businesses grow and get paid. We make payments...
Location
Location
Bulgaria , Sofia; Varna
Salary
Salary:
Not provided
mypos.com Logo
myPOS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in French and a solid command of English, both written and spoken
  • At least 1–2 years of experience in a customer-facing role – a call centre, BPO, or support environment works well as a foundation
  • The ability to explain technical or financial concepts in plain, friendly language – you make the complex feel simple
  • A calm, composed approach when things get busy or complicated, and a genuine enjoyment of helping people
  • Comfort working with digital tools and systems, and a good eye for detail
  • An interest in fintech, payments, or business technology – if you've worked with payment systems or POS solutions before, that's a strong advantage
  • Adaptability – myPOS moves fast, and you're someone who sees change as opportunity rather than disruption.
Job Responsibility
Job Responsibility
  • Being the friendly, knowledgeable point of contact for French-speaking merchants and business owners – across chat, email, and phone
  • Taking ownership of customer issues from first contact through to resolution – you'll follow up, close the loop, and make sure nothing falls through the cracks
  • Helping customers understand their accounts, navigate our products, and get real value from the platform – in plain, clear French
  • Acting as the customer's advocate internally – working on their behalf with specialist teams across the business (such as payments operations or account verification) to get complex cases resolved faster
  • Explaining technical or financial topics – like payment flows, fees, or account status – in a way that's easy to understand and free of jargon
  • Sharing patterns and feedback from customer conversations with the wider team to help us improve
What we offer
What we offer
  • Vibrant international team operating in hi-tech environment
  • Annual salary reviews, promotions and performance bonuses
  • myPOS Academy for upskilling and training
  • Unlimited access to courses on LinkedIn Learning
  • Annual individual training and development budget
  • Refer a friend bonus
  • Teambuilding, social activities and networks on a multi-national level
  • Excellent compensation package
  • 25 days annual paid leave (+1 day per year up to 30)
  • Full Luxury package health insurance including dental care and optical glasses
  • Fulltime
Read More
Arrow Right

French-speaking Customer Care Agent

As a Customer Care Agent at myPOS, you'll handle a variety of day-to-day interac...
Location
Location
Bulgaria , Sofia; Varna
Salary
Salary:
Not provided
mypos.com Logo
myPOS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in French and a solid command of English, both written and spoken
  • At least 1–2 years of experience in a customer-facing role – a call centre, BPO, or support environment works well as a foundation
  • The ability to explain technical or financial concepts in plain, friendly language – you make the complex feel simple
  • A calm, composed approach when things get busy or complicated, and a genuine enjoyment of helping people
  • Comfort working with digital tools and systems, and a good eye for detail
  • An interest in fintech, payments, or business technology – if you've worked with payment systems or POS solutions before, that's a strong advantage
  • Adaptability – myPOS moves fast, and you're someone who sees change as opportunity rather than disruption.
Job Responsibility
Job Responsibility
  • Being the friendly, knowledgeable point of contact for French-speaking merchants and business owners – across chat, email, and phone
  • Taking ownership of customer issues from first contact through to resolution – you'll follow up, close the loop, and make sure nothing falls through the cracks
  • Helping customers understand their accounts, navigate our products, and get real value from the platform – in plain, clear French
  • Acting as the customer's advocate internally – working on their behalf with specialist teams across the business (such as payments operations or account verification) to get complex cases resolved faster
  • Explaining technical or financial topics – like payment flows, fees, or account status – in a way that's easy to understand and free of jargon
  • Sharing patterns and feedback from customer conversations with the wider team to help us improve.
What we offer
What we offer
  • Excellent compensation package
  • 25 days annual paid leave (+1 day per year up to 30)
  • Full Luxury package health insurance including dental care and optical glasses
  • Meal vouchers of 102.26 EUR per month
  • Fully covered Multisport card
  • Free coffee, snacks and drinks at the office
  • Annual salary reviews, promotions and performance bonuses
  • myPOS Academy for upskilling and training
  • Unlimited access to courses on LinkedIn Learning
  • Annual individual training and development budget
  • Fulltime
Read More
Arrow Right

French-speaking Customer Care Agent (Hybrid)

As a Customer Care Agent at myPOS, you'll handle a variety of day-to-day interac...
Location
Location
Bulgaria , Sofia; Varna
Salary
Salary:
Not provided
mypos.com Logo
myPOS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in French and a solid command of English, both written and spoken
  • At least 1–2 years of experience in a customer-facing role – a call centre, BPO, or support environment works well as a foundation
  • The ability to explain technical or financial concepts in plain, friendly language – you make the complex feel simple
  • A calm, composed approach when things get busy or complicated, and a genuine enjoyment of helping people
  • Comfort working with digital tools and systems, and a good eye for detail
  • An interest in fintech, payments, or business technology – if you've worked with payment systems or POS solutions before, that's a strong advantage
  • Adaptability – myPOS moves fast, and you're someone who sees change as opportunity rather than disruption
Job Responsibility
Job Responsibility
  • Being the friendly, knowledgeable point of contact for French-speaking merchants and business owners – across chat, email, and phone
  • Taking ownership of customer issues from first contact through to resolution – you'll follow up, close the loop, and make sure nothing falls through the cracks
  • Helping customers understand their accounts, navigate our products, and get real value from the platform – in plain, clear French
  • Acting as the customer's advocate internally – working on their behalf with specialist teams across the business (such as payments operations or account verification) to get complex cases resolved faster
  • Explaining technical or financial topics – like payment flows, fees, or account status – in a way that's easy to understand and free of jargon
  • Sharing patterns and feedback from customer conversations with the wider team to help us improve
What we offer
What we offer
  • Excellent compensation package
  • 25 days annual paid leave (+1 day per year up to 30)
  • Full Luxury package health insurance including dental care and optical glasses
  • Meal vouchers of 102.26 EUR per month
  • Fully covered Multisport card
  • Free coffee, snacks and drinks at the office
  • Annual salary reviews, promotions and performance bonuses
  • myPOS Academy for upskilling and training
  • Unlimited access to courses on LinkedIn Learning
  • Annual individual training and development budget
  • Fulltime
Read More
Arrow Right

Customer Experience (CX) Agent

Phillip Jeffries is expanding our International Sales team, and we’re hiring a C...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
phillipjeffries.com Logo
Phillip Jeffries Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Located in London or Greater London
  • At least 2 years of experience in customer service, sales support, or data entry
  • Fluency in an additional European language is a plus
  • An interest in luxury interiors and high-end design
  • Excellent verbal and written communication skills
  • Strong Excel and data management skills
  • Ability to manage multiple priorities with care and precision
  • A collaborative, can-do attitude with strong follow-up habits
  • Experience working in a fast-paced, team-oriented environment
  • Comfortable with a hybrid work schedule combining office and remote days
Job Responsibility
Job Responsibility
  • Accurately enter purchase and sales orders
  • Prepare shipping documents including customs forms and packing slips
  • Track shipments and provide timely updates to clients
  • Communicate with French-speaking customers by phone and email
  • Follow up on memos, reserves, and customer inquiries
  • Provide thoughtful and efficient solutions to any claims or concerns
  • Collaborate across departments to ensure smooth operations and client satisfaction
What we offer
What we offer
  • Competitive salary
  • Company bonus program
  • Annual Cost of Living Increase
  • Paid days off per calendar year
  • Paid holidays
  • Detailed onboarding plans that outline 30/60/90 goals and trainings
  • Earn Paid time off for community service - Up to 3 days per year
  • Employee Discount on PJ Wallcoverings
  • Fulltime
Read More
Arrow Right

Resident Assistant

If you’re looking for a job that goes beyond the basics to deliver purpose and j...
Location
Location
United States of America , Hillsboro
Salary
Salary:
18.00 - 20.00 USD / Hour
leisurecare.com Logo
Leisure Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience in a caregiving role
  • Current CNA a plus!
Job Responsibility
Job Responsibility
  • Assists resident with activities of daily living (ADL's) and all personal care skills (bathing, dressing, grooming, toileting)
  • Makes appropriate observations about the resident’s condition in every interaction
  • Records and follows-up with changes in resident’s condition in a timely manner
  • Assists residents with laundry and housekeeping services as needed
What we offer
What we offer
  • Medical, Dental and Vision
  • Early Wage Access (access to earned wages when needed!)
  • 401k
  • 10 days vacation & 1 hour Sick Leave earned for every 30 hours worked
  • Bereavement & Jury Duty Leave
  • 6 Holidays
  • 2 Float Holidays
  • Flexible Spending Accounts (Health and Dependent Care)
  • Meal Discounts
  • Tuition Assistance
  • Fulltime
Read More
Arrow Right

Traffic Management CAD Technician

FM Conway is currently recruiting a Traffic Management CAD Technician to join ou...
Location
Location
United Kingdom , Ipswich
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
July 04, 2026
Flip Icon
Requirements
Requirements
  • Strong knowledge of Traffic Management operations
  • experience using CAD, BricsCAD and Cone 11 software
  • ability to read and translate blueprints and technical drawings
  • ability to work well under pressure, prioritise tasks effectively and have excellent attention to detail
  • M7 Lantra qualification is highly desirable, but not essential
Job Responsibility
Job Responsibility
  • Working within a team of Traffic Management development designers and Project Engineers to ensure that drawings are to a high and legal standard
  • Producing clear drawings, signage placement layouts and diversion route strategies
  • Developing safe and efficient traffic management plans for work sites and road network
  • Carrying out on site assessments as required
  • Designing sites in accordance with Chapter 8 TSM
  • Engaging with Project Teams & Engineers to respond effectively to working methods that require traffic Management designs that conform to a legal standard
What we offer
What we offer
  • Career and professional development
  • 23 days holiday plus bank holidays
  • Life assurance
  • Opportunities for internal and external training
  • Access to a wide range of shopping discounts through Rewarding Great People platform
  • Health and well-being benefits including 24-hour advice lines
  • Support from in-house mental health first aiders
  • Fulltime
Read More
Arrow Right

Registered Nurse, CVOR

Baptist Downtown is hiring a Registered Nurse for our Cardiovascular Operating R...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
baptistjax.com Logo
Baptist Health (Florida)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2 years Operating Room Nursing Experience Required
  • Basic Life Support (BLS) Required
  • Advanced Cardiac Life Support (ACLS) Required
  • Licensed Registered Nurse Required
  • Associate of Science, Nursing
  • Registered Nurse (RN) - State Nursing Boards
  • Driver's License - DMV
  • Basic Life Support (BLS) - AHA
  • Advanced Cardiac Life Support (ACLS) - AHA
Job Responsibility
Job Responsibility
  • Providing for patient needs as recognized through use of the nursing process
  • Supervision of care provided by supportive personnel and coordination of care provided by ancillary services
  • Including patients and significant others (SO)/families in developing an individualized plan of care
  • Education of patients/SO/families to their disease process and plan of care
  • Coordinating and preparing assigned operating room/case
  • Assessment of patient care needs and the anticipation of needs of the case
  • Circulating, scrubbing, assisting on Cardiothoracic and vascular procedures
  • Fulltime
Read More
Arrow Right

Pediatric Occupational Therapist

Wolfson Children's Hospital Rehab Services is hiring a Pediatric Occupational Th...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
baptistjax.com Logo
Baptist Health (Florida)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree (or higher) in Occupational Therapy Required
  • Licensed Occupational Therapist from FL Department of Health Required
  • Basic Life Support (BLS) certification from the American Heart Association Required
  • Pediatric Occupational Therapy in the outpatient setting is strongly preferred
Job Responsibility
Job Responsibility
  • Evaluates and treats patients with developmental, neurological, orthopedic, and medical diagnoses
  • Extensive patient/family education
  • Works with multidisciplinary team care
What we offer
What we offer
  • $1,000 Sign on Bonus
Read More
Arrow Right