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AUTO1 Group Logo AUTO1 Group · Customer Service

French Speaking Customer Care Agent - Belgium

Romania, Bucuresti Employment contract · Job Posted January 15, 2026
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Job Description

Grow personally and help shape the future of car trading with us. Communicate with our private customers by phone and email, taking responsibility for checking and following up on their files. Identify customers’ needs, clarify information, research every issue and provide optimal solutions. Go the extra mile to engage customers.

Job Responsibility

  • Communicate with our private customers by phone and email, taking responsibility for checking and following up on their files
  • Identify customers’ needs, clarify information, research every issue and provide optimal solutions
  • Go the extra mile to engage customers

Requirements

  • Very good written and spoken French language skills
  • Excellent communication skills and strong customer orientation with a friendly and professional approach
  • Previous experience in customer service, administration or related area

Nice to have

Interest in the automotive sector

What we offer

  • Flexibility to also work from home
  • A nice office just 1 minute away from Pipera metro station
  • A warm team atmosphere and fun team events
  • Private medical services subscription via Medicover
  • Open communication and delivering results are more important to us than a dress code
  • Inclusive and respectful multicultural work environment
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