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Want to grow in digital skills? This is a great opportunity! Understanding and usage of chatbot has been changed since ChatGPT become available. Are you fascinated by the potential of AI, have you explored tools like ChatGPT or Gemini? We're looking for a new team member speaking French, to help us to improve customer experience by developing AI platform about Circle K products and services.
Job Responsibility:
Be an active member of Conversational AI (CAI) implementation team in Circle K, participate in training, knowledge workshops, work on solution development and continuous improvements of the solution
Be responsible for the conversational design, development and testing of new topics in chatbot
Ensure the content meets quality requirements as outlined by Stakeholders in Circle K
Run a quality assurance set of tests after all changes have been implemented, to ensure the solution is ready for the go-live
Optimize the French language chatbot based on internal criteria and priorities
Review customer to chatbot dialogues – evaluate and improve the general quality
Requirements:
English: Required for all candidates as the primary business language
French language (C1 to native proficiency) for written content creation and maintenance
Enthusiast or advanced user of IT technologies (programming skills not required)
Higher education or last year student
Analytical skills & problem-solving skills
Ability to work and prioritize tasks independently
Self-motivated & proactive
Good team player and can-do attitude
Nice to have:
Advanced user of IT Systems and tools
Experience & expertise within the area of responsibility
What we offer:
Covered tariff plan for your mobile phone
Health insurance
Flexible working hours
Employee discounts in our stores
Global and fast-paced work environment
Positive atmosphere and great colleagues around you
Continuous personal and professional development driven by challenging goals