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As a French-Speaking Business Services Specialist, the role involves assisting internal and external clients with administrative processes for our Randstad Risesmart divisions in France. These processes specifically include managing accidents in the workplace, sick leave, and related details.
Job Responsibility:
Make entries in our production and management tools (local Mypilot development on Salesforce)
Draft contracts for our freelance partners and mission letters. Sending to the people concerned, follow-up and possible reminders. Make requests for rights to IT tools so that they can work
Schedule assessment and coaching sessions
Arrange logistics for group sessions and training sessions
Data entry for work accidents onto the Risesmart France business tool (Dat’line Portal)
Entry of Administration decisions on the professional nature of work accidents
Update Administration decisions in our Dat’line Portal with the entry of an Administration document (Employer Account)
Create training sessions in Salesforce, register the client's trainees, generate registration forms, invitations, training conventions, etc.
Update the schedule of webinar workshops for candidates supported in outplacement, identify the themes and consultants to be assigned, plan actions in the calendars and under Torch
Process candidates' difficulties connecting to the Torch platform: consult the data in Salesforce MyPilot or in Torch in order to readjust the end date of eligibility to once again allow access to the candidate concerned
Monitor the time entry of our teams and external teams and possible individual reminders
Reconcile free-lancers timesheets, times in Torch, agendas and invoices
Administer travel fees to be charged to the client
Ad-hoc operations reporting in Excel
Requirements:
Fluent French (both written and verbal)
Preferably someone with 1-2 years of experience in assistantship or administrative support functions or junior project management
Excellent computer skills to use our internal systems and standard Microsoft office applications and or Google Suite to manage yourself and your work
Very good organizational skills to manage several work assignments simultaneously
Attention to detail to keep track of multiple assignments, coach details and dates
Good at time management, multitasking, and prioritizing tasks
Comfortable and confident to take decisions and ask questions to find solutions/answers
Friendly manner when dealing with colleagues and free-lancers to resolve any issues
Logical thinking and problem-solving skills to deal with any schedule conflicts or delivery issues