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Our partner is a leading independent provider of IT infrastructure services. They work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.
Job Responsibility:
Prepare and maintain accounts receivable reports, ensuring accurate tracking of customer debts
Monitor client compliance with agreed payment terms and deadlines
Collaborate with cross-functional teams, sharing expertise in accounts receivable and debt recovery processes
Drive improvements in Days Sales Outstanding (DSO) and reduce overdue payments across the assigned portfolio
Recommend and implement effective solutions to facilitate the prompt settlement of outstanding balances
Serve as the primary contact for clients throughout the receivables recovery process
Investigate and resolve disputes causing payment delays, taking proactive measures to ensure timely collections
Oversee aged balances, ensuring consistent follow-up and escalating complex cases to the Accounts Receivable Team Leader
Execute client reminder activities through written communication, email, and telephone calls, maintaining a professional and solution-oriented approach
Provide guidance, coaching, and support to junior team members
Identify and contribute to process improvement initiatives within the receivables function
Foster strong internal relationships to support efficient operations and knowledge sharing
Requirements:
1–3 years of experience in Accounts Receivable (AR)
Fluency in French and at least an intermediate level of English
Strong proficiency in MS Office tools, particularly Excel
Excellent communication and networking skills, with a proactive approach to engaging colleagues and customers
Strong organizational and time management abilities, with the capacity to set priorities effectively