French Speaking Account Manager Job at THOMPSON & TERRY RECRUITMENT (Witney)

French speaking Account Manager

Are you a fluent French speaker? Are you interested in becoming a member of a gl...

Location

Greece , Athens

Salary:

1560.00 - 1850.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

Fluent French speaker
4+ years of proven experience in Sales/Inside Sales/Solution Selling/Pre Sales/Account management/Business development role
Exceptional verbal, written communication & presentation skills
Positive attitude
Hands on mentality
An excellent level of French
An advanced level of English
A daily presence at the office
Feeling at ease with virtual meetings

Job Responsibility

Deal on target accounts within a designated region & generate leads
Conduct planned outbound calls/campaigns to defined target accounts with a focus on achieving growth through upselling or introducing new solutions into existing accounts
Be a trusted advisor to the customer and help them with the right document workflow solution by establishing relationships at all levels in customer organization
Anticipate and handle objections during the sales process articulating clear and concise responses that position the benefits of the platform
Ensure daily/weekly updates of the pipeline & provide accurate forecasts on an ongoing basis using Salesforce CRM
Participate in weekly/bi-weekly forecast review meetings to review the progress towards revenue and growth goals
Provide training, leadership, and support to the team members

Fulltime

Technical Account Manager, French speaking

As a Technical Account Manager (TAM), you’ll be responsible for planning and exe...

Location

France , Paris

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer
Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution
Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Fluent English and French
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence
Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams
Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction
Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives
Measure customers’ achievement of these key performance indicators and report those both internally and externally
Identify and address technical issues to ensure high levels of customer satisfaction
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
Advocate for customer needs across various departments (product management, support, ...)
Offer insights regarding the availability of new features in Wiz

Fulltime

Ad Sales Account Manager - French speaking

The Ad Sales Account Manager is responsible for managing and growing a portfolio...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

strong communication skills
sales discipline
comfort with outbound activity
ability to operate in a fast-paced, metrics-driven environment

Job Responsibility

Manage and grow a portfolio of SMB advertisers through consultative selling
structured pipeline execution
disciplined account management
act as a trusted advisor to advertisers
help achieve business outcomes through campaign optimization, education, and data-driven recommendations
engage existing and prospective clients via warm outbound calls, email, and follow-ups (40–50 calls per day)
qualify inbound and outbound leads
identify advertiser needs and recommend appropriate advertising products and solutions
support advertisers through consultation, education, campaign optimization, and performance review
maintain structured and accurate pipeline within CRM (Salesforce or equivalent)

Fulltime

Account Manager, EMEA (French Speaking)

The Account Manager is part of an exciting team driving client success! This rol...

Location

United Kingdom , London

Salary:

Not provided

Bazaarvoice

Expiration Date

Until further notice

Requirements

3+ years Account Management client-facing experience
Track record of working with clients and internal stakeholders at all levels
Ability to maintain strong client focus
Ability to work in a fast-paced environment
Excellent verbal and written communication skills
Passion, energy, and a collaborative work ethic
Proven ability to ramp-up quickly and be a self-starter
French language at Native or C1 level

Job Responsibility

Define and execute strategies that inspire clients and Influenster Community Members
Proactively engage with Sales and Client Success
Confidently “sell” services offerings to Clients
Facilitate client workshops and sessions, presenting, and walking through our services offerings
Manage and properly set expectations with both internal and client stakeholders
Advocate on behalf of the Client and your team
Manage and drive a portfolio of Campaigns from initiation to close
Define and maintain timelines identifying milestones, risks, and mitigation strategies
Drive a positive client experience and identify opportunities to better service clients
Responsible for all deliverables, tracking and executing campaign performance

Fulltime

Care Operations Manager - French Speaking

As a Care Operations Manager, you will be responsible for overseeing the daily o...

Location

United Kingdom , London

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

Fluent in French
2+ years experience as an Ops Manager (or equivalent), within a customer service environment (at a BPO or in-house)
Can prioritise effectively - leading on multiple project workstreams concurrently and independently
Has detailed understanding of customer service metrics e.g. (CSAT, Policy Adherence, AHT) and drivers of performance for these individual metrics
Has solid analytical background and ability to drive insights through data (e.g. Excel pivot tables, INDEX MATCH)
Has an excellent verbal and written communication skills
Knowledgeable and comfortable working with CRM systems (e.g. Zendesk / Amazon Connect) and BI tools such as Looker, Tableau, Power Bi.
Takes personal accountability for quality and accuracy of work
Action oriented with experience leading performance improvement projects, such as turnaround plans, glidepaths to green.

Job Responsibility

Responsibility for the Care performance delivered to all sides of the marketplace for your areas through outsourced teams
Work with multiple stakeholders (global and local) to own and manage day to day performance of service queues for customers, partners, and riders across multiple channels
Create business insights and targets to measure Care performance
Lead on projects and initiatives to transform performance across a wide range of KPIs e.g. (CSAT, Policy Adherence, AHT, QA) and own performance improvement strategies where required
Identify and prioritise gaps with partners and internal stakeholders (e.g. policy, workforce management) and own performance improvement strategies where required
Independently own performance deep dives and lead updates with executives, Care leadership, and stakeholders
Manage the performance of our outsourced partner(s), identifying areas for improvement and delivering action plans to ensure that targets are achieved and we deliver the best customer experience in your markets
Make Care a true differentiator at Deliveroo, ensuring best in class customer satisfaction for all three sides of the marketplace
Relentlessly drive change - surfacing issues across Care operations, generating hypotheses, and landing improvements
Present weekly, monthly and annual performance against Care action plans and objectives

What we offer

A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Some roles may be eligible for share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass

Fulltime

Customer Success Manager (French Speaking)

Encompass enables fast, accurate identity validation and verification of corpora...

Location

United Kingdom , Glasgow

Salary:

Not provided

Encompass Corporation

Expiration Date

Until further notice

Requirements

Fluent French — native or near-native level, with strong business communication skills in both French and English. Proven experience working in Customer Success or Account/Relationship Management managing a portfolio of client, ideally within financial services/large banking. Experience delivering engaging customer training both online and in-person. Experience working in a B2B SaaS environment, ideally in a global/distributed company. Outstanding communication and customer relationship skills. Ability to work autonomously.

Job Responsibility

Create customer success account plans to maximise the active user base, support adoption, and drive advocacy
Supporting revenue growth through identifying new opportunities for MRR and Professional Services
Work closely with Customers to manage user training and user shadowing
Identify opportunities to improve the customer platform experience through data led investigation, configuration changes, enhancements and roadmap features
Help the customer deliver success through the platform and against their KPI’s, goals and outcomes
Be in the internal 'voice of the customer' and advocate for support issue resolution and new product requests internally on behalf of the Customer
Own internal initiatives that move the team forward in successfully achieving our team KPIs (CSAT, Adoption, Retention, Value)
Be the communication funnel between the 2 organisations, including Customer and internal Support desk teams

What we offer

Participation in our industry leading share options scheme
Private Medical Plan
20 days a year Work From Anywhere policy for all staff
Flexible-first working policy
Enhanced annual, personal and parental leave schemes
Paid volunteering leave programme
Employer recognition and employee assistance programmes

Fulltime

Customer Success Manager (French Speaking)

Encompass enables fast, accurate identity validation and verification of corpora...

Location

United Kingdom , London

Salary:

Not provided

Encompass Corporation

Expiration Date

Until further notice

Requirements

Fluent French — native or near-native level, with strong business communication skills in both French and English
Proven experience working in Customer Success or Account/Relationship Management managing a portfolio of client, ideally within financial services/large banking
Experience delivering engaging customer training both online and in-person
Experience working in a B2B SaaS environment, ideally in a global/distributed company
Outstanding communication and customer relationship skills
Ability to work autonomously

Job Responsibility

Create customer success account plans to maximise the active user base, support adoption, and drive advocacy
Supporting revenue growth through identifying new opportunities for MRR and Professional Services
Work closely with Customers to manage user training and user shadowing
Identify opportunities to improve the customer platform experience through data led investigation, configuration changes, enhancements and roadmap features
Help the customer deliver success through the platform and against their KPI's, goals and outcomes
Be in the internal 'voice of the customer' and advocate for support issue resolution and new product requests internally on behalf of the Customer
Own internal initiatives that move the team forward in successfully achieving our team KPIs (CSAT, Adoption, Retention, Value)
Be the communication funnel between the 2 organisations, including Customer and internal Support desk teams

What we offer

Participation in our industry leading share options scheme
Private Medical Plan
20 days a year Work From Anywhere policy for all staff
Flexible-first working policy
Enhanced annual, personal and parental leave schemes
Paid volunteering leave programme
Employer recognition and employee assistance programmes

Fulltime

Campaign Manager, French Speaking

This is a 12 month fixed term contract. This role is part of our eBay Inhouse te...

Location

United Kingdom , London

Salary:

Not provided

BASIC/DEPT®

Expiration Date

Until further notice

Requirements

3+ years of experience in digital marketing, preferably within CRM and owned channels (emails, onsite, push notifications, in-app messaging, etc)
Past experience or a working understanding of e-commerce, marketplaces, and online retail marketing is required
Customer-centric and hands-on individual, with demonstrated ability to manage performance against established KPIs
Shown success in a fast-paced, matrixed work environment
Project management experience with strong sense of accountability
notable organisational skills, attention to detail, and ability to plan and prioritise
Ability to build relationships and collaborate across all levels, functions and locations
Fluency in both French and English is required

Job Responsibility

Build & launch personalised customer experiences globally for category-specific products and features on eBay by creating and executing CRM campaigns
Development of high-quality creative assets (briefs, feedback rounds)
Supporting audience segmentation and targeting efforts
Ensuring seamless execution & launch of customer-facing campaigns as owner of operational execution
Ownership of campaign reporting, including collecting and providing insights to inform scaling decisions for tests
Ownership of project timeline, including tracking campaign development & keeping relevant stakeholders informed
Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns
Collaborate cross-functionally and across locations with globally-dispersed team members and external partners to deliver campaigns and share-out results

What we offer

Mental health support
A flexible, hybrid working policy
Possibilities to do what you do best and to develop your skills further with training, development and certifications
Buddy Program
A reputation for doing good
Awesome clients
The opportunity for possibility

Fulltime

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French Speaking Account Manager

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