CrawlJobs Logo

French Speaking Account Manager

thompsonandterry.co.uk Logo

THOMPSON & TERRY RECRUITMENT

Location Icon

Location:
United Kingdom , Witney

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Thompson & Terry Recruitment are delighted to be partnering with an award-winning employer with amazing staff and client retention to recruit a service-led French Speaking Account Manager with exceptional customer service skills. As French Speaking Account Manager, you will manage a portfolio of existing high-profile UK and European client accounts, building strong relationships, identifying new revenue opportunities, and supporting clients with a range of complex queries. The successful French Speaking Account Manager will manage and nurture relationships across their UK and French key clients, by supporting them to thrive as a business. The role of French Speaking Account Manager is an ideal opportunity for someone who has experience working in a high-end service led industry, enjoys technology and is keen to build a long-term and successful career within an award-winning business.

Job Responsibility:

  • Manage a portfolio of existing high-profile UK and European client accounts
  • Build strong relationships
  • Identify new revenue opportunities
  • Support clients with a range of complex queries
  • Manage and nurture relationships across UK and French key clients
  • Support clients to thrive as a business

Requirements:

  • Enjoy using languages and able to engage with business-level English and French (written and spoken)
  • Passionate about offering amazing levels of customer service and able to build strong and lasting relationships
  • Super organised with an amazing attention to detail and enjoy managing a varied workload effectively
  • Driven to learn and confident to ask lots of questions in order to be able to build a long-term and successful career with the business
  • Enjoy the challenge of really thinking outside the box to problem solve and innovate on behalf of your well-known clients

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for French Speaking Account Manager

French speaking Account Manager

Would you like to take the next step in your career and join an extremely succes...
Location
Location
United Kingdom , Dover, Kent
Salary
Salary:
30000.00 - 35000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • The ability to speak fluent French and English to business level
  • A background account management, customer service or sales of manufactured goods, with some account management experience
  • Knowledge of the Microsoft Office Suite (Excel, Word, PowerPoint) is essential
  • Experience in international sales is highly desirable
Job Responsibility
Job Responsibility
  • Customer Retention: Ensure clients feel valued and supported, fostering long-term relationships
  • Order Processing: Oversee the entire order lifecycle, from processing to delivery
  • Complaint Handling: Address and resolve customer issues promptly and professionally
  • Sample Requests: Process requests for product samples to assist clients in decision-making
  • CRM Maintenance: Keep the CRM system up to date with all sales activities
  • Price List Management: Maintain and update price lists in the systems
  • Upsell and Cross-sell: Identify opportunities to enhance customer offerings and drive additional sales
  • Collaborate Across Departments: Work closely with production, planning, and logistics teams to ensure timely delivery of orders
  • Communication: Keep customers informed about order statuses, delays, and alternative solutions
  • Support Financial Team: Assist in debt collection and financial processes as needed
What we offer
What we offer
  • 21 days annual leave + Bank holidays
  • Be part of a forward-thinking organisation that values innovation and excellence
  • Enjoy a collaborative and supportive work environment
  • The opportunity for professional growth and development
  • Competitive salary and benefits package
  • Fulltime
Read More
Arrow Right

Account Manager, EMEA (French Speaking)

The Account Manager is part of an exciting team driving client success! This rol...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
bazaarvoice.com Logo
Bazaarvoice
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years Account Management client-facing experience
  • Track record of working with clients and internal stakeholders at all levels
  • Ability to maintain strong client focus
  • Ability to work in a fast-paced environment
  • Excellent verbal and written communication skills
  • Passion, energy, and a collaborative work ethic
  • Proven ability to ramp-up quickly and be a self-starter
  • French language at Native or C1 level
Job Responsibility
Job Responsibility
  • Define and execute strategies that inspire clients and Influenster Community Members
  • Proactively engage with Sales and Client Success
  • Confidently “sell” services offerings to Clients
  • Facilitate client workshops and sessions, presenting, and walking through our services offerings
  • Manage and properly set expectations with both internal and client stakeholders
  • Advocate on behalf of the Client and your team
  • Manage and drive a portfolio of Campaigns from initiation to close
  • Define and maintain timelines identifying milestones, risks, and mitigation strategies
  • Drive a positive client experience and identify opportunities to better service clients
  • Responsible for all deliverables, tracking and executing campaign performance
  • Fulltime
Read More
Arrow Right

Enterprise Account Executive, France & Southern Europe (French speaking)

As an Account Executive, Enterprise, you'll be responsible for building and nurt...
Location
Location
France , Paris
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of quota-carrying enterprise software sales experience
  • Experience growing enterprise accounts
  • Extensive experience working with enterprise accounts in France
  • Experience engaging and building C-level and executive relationships
  • Fluency in French and English necessary, Spanish/Italian a plus
  • Experience managing key customer relationships and closing strategic sales opportunities
  • Experience using a CRM to achieve and correlate key performance metrics
  • Experience leading account teams to promote successful customer outcomes
  • Proven track record of exceeding performance targets
  • Ability to partner cross-functionally and proactively build a network with internal and external stakeholders to drive the business forward
Job Responsibility
Job Responsibility
  • Develop and implement named Account or Territory plans geared at maximising expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success
  • Develop and execute strategic sales plans to achieve company sales goals
  • Identify and qualify leads, build relationships with decision makers, understand customer needs, deliver sales presentations, negotiate contracts, and closing deals
  • Develop relationships with C-level and other executive relationships
  • Understand client needs and propose appropriate solutions to meet those needs
  • Collaborate with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction
  • Negotiate contracts and pricing agreements with clients
  • Provide accurate forecasting and account planning and sales forecasts to management
  • Stay updated on industry trends and competitors to maintain a competitive edge
  • Travel to meet clients and attend industry events
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • and so much more
  • Fulltime
Read More
Arrow Right

Lead Technical Account Manager

We are seeking an experienced and dynamic Lead Technical Account Manager to guid...
Location
Location
Salary
Salary:
Not provided
corporate.sparteo.com Logo
Sparteo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in a technical client-facing role such as Technical Account Management or Solutions Engineering
  • Proven experience in team management or a leadership role
  • Strong background in the AdTech industry and the programmatic ecosystem
  • Fluency in both French and English is mandatory, with the ability to lead technical conversations with clients in both languages
  • A data-driven and analytical mindset, with a passion for process improvement
  • Thrive in an autonomous and fast-paced environment
  • Excellent knowledge of HTML, CSS, JavaScript, and browser debugging tools
  • Understanding of Core Web Vitals and their impact on monetization
  • Familiarity with Consent Management Platforms (CMP) and standards like TCF v2.2+
  • A formal technical education or equivalent training is required to handle integration tasks and debugging
Job Responsibility
Job Responsibility
  • Lead, mentor, and grow a team of 3 Technical Account Managers
  • Define and monitor team KPIs to ensure objectives are met and to drive performance
  • Conduct regular one-on-one meetings and performance reviews to support the professional development of your team members
  • Effectively allocate team resources, manage workloads, and prioritize key projects
  • Act as the primary technical point of contact for our most strategic clients, guiding them through complex integrations
  • Participate in client calls to provide technical expertise, particularly with key French-speaking clients
  • Collaborate with internal teams (Sales, Product, Engineering) to resolve technical challenges and ensure client success
  • Oversee the quality and technical expertise delivered throughout the entire client integration lifecycle
  • Analyze and enhance existing team processes, including support ticket management, to improve efficiency and client satisfaction
  • Develop and maintain comprehensive documentation for technical processes and best practices
What we offer
What we offer
  • Dynamic Remote Culture
  • Close-knit Team
  • Vibrant Social Events
  • Rapid Growth
  • Tailored Support
  • RTT Days
  • Comprehensive Health and pension plans
  • Benefit from the Swile card for meals
  • Partial reimbursement of public transit passes
  • Fulltime
Read More
Arrow Right

Technical Support Representative - French Speaking

Our Customer Support Team is here to help customers by delivering first-class su...
Location
Location
Portugal , Lisbon
Salary
Salary:
Not provided
dashlane.com Logo
Dashlane
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least two years of experience in a Level 2 (L2) Technical Support role, with a strong focus on supporting business-to-business (B2B) customers, preferably within a SaaS or technology company
  • Excellent spoken and written English, as this will be the primary language for team collaboration and for handling the majority of support requests
  • Professional fluency in spoken and written French is mandatory to provide technical support for specific cases involving our French-speaking customers
  • Experience handling different support channels such as phone, email, chat, and screen shares with customers to solve complex business/technical issues
  • You're quality-driven with a passion for creating extraordinary customer experiences while being able to help your team achieve efficiency and productivity objectives
  • You're experienced in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand-off to the product/development team, and resolution
  • Experience working and interacting with technical teams like developers/engineers and QA
  • Experience working with customer support platforms such as Zendesk, Salesforce, etc
  • Experience working with a Sales and/or Customer Success team
  • Experience in troubleshooting technical issues that can arise on web applications, mobile applications, local software, and web extensions
Job Responsibility
Job Responsibility
  • Respond to customer questions rapidly and clearly - this entails inquiries related to Dashlane's product, customer accounts, billing, and how to make the most of Dashlane
  • When required, provide dedicated technical support to French-speaking customers via inbound/outbound calls, handling escalations, and assisting Customer Success Managers
  • Take ownership of solving a wide range of customer problems through email, calls, and other channels as needed by providing effective probing and troubleshooting
  • Comply with and suggest improvements for ticket categorization and issue identification guidelines
  • Test and reproduce issues to troubleshoot and help Dashlane’s Product and Engineering teams identify and fix bugs
  • Handle escalation of complex or sensitive cases that cannot be resolved by our level 1 team, and help identify coaching/training opportunities from working on escalated cases
  • Provide support to our Level 1 agents through designated channels, such as Team Support, for topics requiring more in-depth knowledge of our product and procedures
  • Primarily focused on B2B customers, you will provide direct support through specific queues, with shorter SLA, like the White Glove queue
  • Handle inquiries and issues through screen share sessions scheduled by B2B admins in real-time or through our callback system
  • Assist with training and development of Level 1 agents on product knowledge, internal processes, tools, quality and best practices
What we offer
What we offer
  • Flex Benefits - allocate a monthly amount to a pool of benefits
  • Health insurance covered by Dashlane
  • 5 extra vacation days each year, plus your birthday off
  • Company wide well-being days (one per quarter)
  • Equal Parental leave - up to 20 weeks fully paid leave, within the first year of birth or adoption
  • Donation matching program - Dashlane will match your donations to organizations driving positive impact in historically marginalized communities
  • Access mental health services through Spring Health, available for you and your family members
  • Team building & social events - weekly lunch in the office and monthly happy hour
  • Fulltime
Read More
Arrow Right

Account-Based Marketing Manager

Atlassian is looking for an experienced ABM Manager to join the Global Account-B...
Location
Location
United Kingdom
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of ABM, demand generation, field marketing, or regional marketing experience
  • proven track record designing, executing, and measuring integrated marketing campaigns and outbound programs in partnership with sales in a high-growth environment
  • experience working within a multi-product organization
  • experience working with Salesforce, Marketo, and an ABM stack including Demandbase, Outreach, Drift, Zoominfo, TechTarget Priority Engine, 6sense, etc.
  • excellent written and verbal communication skills
  • French or German fluency is a plus
Job Responsibility
Job Responsibility
  • be the relationship lead for the dedicated EMEA Enterprise AE and SDR teams
  • be the relationship lead for the EMEA Enterprise Sales Leadership team
  • craft compelling omni-channel campaign strategy including 1:1 and 1:few campaigns to achieve pipeline goals for target accounts in EMEA, while leveraging account and contact-level insights
  • be the strategy lead on providing insights and recommended plays for AEs and SDRs
  • consistently communicates learnings, blockers, and wins and is an effective communicator that can summarize documents and plans
  • develop media plans and own program budget
  • contribute to campaign ideation and drive alignment to primary pipeline targets, as well as marketing leading indicators
  • strong partner to PMMs to communicate feedback on content, offers, and programs given EMEA and sub-region nuances
  • partner with Marketing Operations and Sales Operations to raise any tracking or operational challenges
  • partner with Marketing Operations and Sales Operations to reinforce enablement on ABM campaigns and tools
What we offer
What we offer
  • health and wellbeing resources
  • paid volunteer days
  • Fulltime
Read More
Arrow Right

Retention & Growth Renewals Manager, EMEA Emerging Markets, Mid Market

The Retention & Growth Renewals Manager, EMEA Emerging Markets, Mid Market role ...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • English speaking and writing proficiency, French or Spanish as a second language
  • 7+ years experience in related field of Customer Success or Account management with 3+ years experience leading teams within inside sales/account management/customer success
  • Strong people leader with the ability to create and lead the vision for their team by developing effective sales strategies through strategic engagements with the C-suite
  • Track record of hitting revenue goals focused on MidMarket Enterprise customers through strategic engagements with the C-suite
  • 3+ years of experience with change management across a complex organization and territory
Job Responsibility
Job Responsibility
  • Nurture and motivate team members, providing performance feedback, and facilitating professional growth
  • Improve sales revenue in assigned territory through strategic customer engagement, focusing on software renewals, platform migrations, plan upgrades, and net-new sales
  • Collaborate with broader Sales teams(Channel & Advisory) & Post Sales Teams (CSMs) to lead strategies for revenue retention for existing customers and identifying upsell/cross-sell opportunities
  • Use data to support strategic territory planning with whitespace analysis and install base research
  • Change management, focusing on translating company wide KRs to team objectives
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Fulltime
Read More
Arrow Right

Client Service Officer

The main responsibility for client service officer is to maintain, strengthen an...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent English and fluency in one of the following European languages preferred (German or French)
  • A minimum of 2 years of experience in business-to-business customer service, account management or sales
  • Good presentation & communication skills
  • Clearly articulate, with effective speaking and writing skills
  • Business maturity which results in gaining/maintaining credibility and respect with senior contacts at the client
  • Strong MS Office and system skills
Job Responsibility
Job Responsibility
  • Day-to-day issue resolution with key contacts at the client's organization with an emphasis on resolving the root causes of any issues
  • Influence clients to ensure that their program operates optimally for both the customer's organization and Citi
  • Taking ownership of issues and coordinating fast resolution
  • Identify areas to cross sell products / solutions to existing clients and work with the Citi teams to develop these leads
  • Client communication: organize conference calls resulting in action plans
  • prepare business reviews in collaboration with global service manager/ account manager
What we offer
What we offer
  • Competitive salary connected with annual salary review and discretionary annual performance bonus
  • Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
  • Hybrid model of work – from modern offices and from home, flexible working hours
  • Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
  • Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
  • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
  • Unlimited development opportunities within Citi global network
  • Exposure to a wide range of internal stakeholders as well as to senior management
  • Fulltime
Read More
Arrow Right