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French speaking Account Manager

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Office Angels

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Location:
United Kingdom , Dover, Kent

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Category:

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Contract Type:
Not provided

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Salary:

30000.00 - 35000.00 GBP / Year

Job Description:

Would you like to take the next step in your career and join an extremely successful, innovative company as an Account Manager? Can you speak fluent French? If so, we have an ideal Permanent position for you. Working as part of a sales team of 3, you'll be responsible for nurturing approximately 40 key French customer accounts, ensuring satisfaction, processing orders and collaborating across departments. This is such an enjoyable role where you can really build relationships with your customers in France: from Purchasing Managers to MD's.

Job Responsibility:

  • Customer Retention: Ensure clients feel valued and supported, fostering long-term relationships
  • Order Processing: Oversee the entire order lifecycle, from processing to delivery
  • Complaint Handling: Address and resolve customer issues promptly and professionally
  • Sample Requests: Process requests for product samples to assist clients in decision-making
  • CRM Maintenance: Keep the CRM system up to date with all sales activities
  • Price List Management: Maintain and update price lists in the systems
  • Upsell and Cross-sell: Identify opportunities to enhance customer offerings and drive additional sales
  • Collaborate Across Departments: Work closely with production, planning, and logistics teams to ensure timely delivery of orders
  • Communication: Keep customers informed about order statuses, delays, and alternative solutions
  • Support Financial Team: Assist in debt collection and financial processes as needed
  • Sales Activity Registration: Accurately log all sales activities, including calls, opportunities, and quotes in our Navision system

Requirements:

  • The ability to speak fluent French and English to business level
  • A background account management, customer service or sales of manufactured goods, with some account management experience
  • Knowledge of the Microsoft Office Suite (Excel, Word, PowerPoint) is essential
  • Experience in international sales is highly desirable

Nice to have:

Experience in international sales

What we offer:
  • 21 days annual leave + Bank holidays
  • Be part of a forward-thinking organisation that values innovation and excellence
  • Enjoy a collaborative and supportive work environment
  • The opportunity for professional growth and development
  • Competitive salary and benefits package

Additional Information:

Job Posted:
April 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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