French speaking Account Manager Job at Office Angels (Dover, Kent)

Account Manager, EMEA (French Speaking)

The Account Manager is part of an exciting team driving client success! This rol...

Location

United Kingdom , London

Salary:

Not provided

Bazaarvoice

Expiration Date

Until further notice

Requirements

3+ years Account Management client-facing experience
Track record of working with clients and internal stakeholders at all levels
Ability to maintain strong client focus
Ability to work in a fast-paced environment
Excellent verbal and written communication skills
Passion, energy, and a collaborative work ethic
Proven ability to ramp-up quickly and be a self-starter
French language at Native or C1 level

Job Responsibility

Define and execute strategies that inspire clients and Influenster Community Members
Proactively engage with Sales and Client Success
Confidently “sell” services offerings to Clients
Facilitate client workshops and sessions, presenting, and walking through our services offerings
Manage and properly set expectations with both internal and client stakeholders
Advocate on behalf of the Client and your team
Manage and drive a portfolio of Campaigns from initiation to close
Define and maintain timelines identifying milestones, risks, and mitigation strategies
Drive a positive client experience and identify opportunities to better service clients
Responsible for all deliverables, tracking and executing campaign performance

Fulltime

Enterprise Account Executive, France & Southern Europe (French speaking)

As an Account Executive, Enterprise, you'll be responsible for building and nurt...

Location

France , Paris

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of quota-carrying enterprise software sales experience
Experience growing enterprise accounts
Extensive experience working with enterprise accounts in France
Experience engaging and building C-level and executive relationships
Fluency in French and English necessary, Spanish/Italian a plus
Experience managing key customer relationships and closing strategic sales opportunities
Experience using a CRM to achieve and correlate key performance metrics
Experience leading account teams to promote successful customer outcomes
Proven track record of exceeding performance targets
Ability to partner cross-functionally and proactively build a network with internal and external stakeholders to drive the business forward

Job Responsibility

Develop and implement named Account or Territory plans geared at maximising expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success
Develop and execute strategic sales plans to achieve company sales goals
Identify and qualify leads, build relationships with decision makers, understand customer needs, deliver sales presentations, negotiate contracts, and closing deals
Develop relationships with C-level and other executive relationships
Understand client needs and propose appropriate solutions to meet those needs
Collaborate with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction
Negotiate contracts and pricing agreements with clients
Provide accurate forecasting and account planning and sales forecasts to management
Stay updated on industry trends and competitors to maintain a competitive edge
Travel to meet clients and attend industry events

What we offer

Health coverage
Paid volunteer days
Wellness resources
and so much more

Fulltime

Account Manager, Commercial

We’re looking for a hungry and ambitious sales person to join the Intercom sales...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

2-3 years experience in a B2B closing role
2+ years of SaaS experience
Excellent written and verbal communicator
Ability to discover pain and articulate potential solutions
Ability to accurately qualify opportunities
Ability to do light demos and/or experience working closely with Sales Engineer/ CSM
Capable of building compelling presentations for customers (QBRs, Pricing proposals etc.)
Experience forecasting on a monthly or quarterly basis
French Speaking

Job Responsibility

Own and act as the main point of contact for a book of business
Drive net growth within that book
Hunt and work expansion opportunities within that book
Run a proactive and effective renewal process
Articulate Intercom’s value using the Command of the Message framework
Forecast and plan pacing throughout each month and quarter
Partner with a CSM and SE to ensure the long term success of your book
Partner with R&D and Marketing to ensure the voice of your customers is heard

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers
Cycle-to-Work Scheme
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Lead Technical Account Manager

We are seeking an experienced and dynamic Lead Technical Account Manager to guid...

Location

Salary:

Not provided

Sparteo

Expiration Date

Until further notice

Requirements

5+ years of experience in a technical client-facing role such as Technical Account Management or Solutions Engineering
Proven experience in team management or a leadership role
Strong background in the AdTech industry and the programmatic ecosystem
Fluency in both French and English is mandatory, with the ability to lead technical conversations with clients in both languages
A data-driven and analytical mindset, with a passion for process improvement
Thrive in an autonomous and fast-paced environment
Excellent knowledge of HTML, CSS, JavaScript, and browser debugging tools
Understanding of Core Web Vitals and their impact on monetization
Familiarity with Consent Management Platforms (CMP) and standards like TCF v2.2+
A formal technical education or equivalent training is required to handle integration tasks and debugging

Job Responsibility

Lead, mentor, and grow a team of 3 Technical Account Managers
Define and monitor team KPIs to ensure objectives are met and to drive performance
Conduct regular one-on-one meetings and performance reviews to support the professional development of your team members
Effectively allocate team resources, manage workloads, and prioritize key projects
Act as the primary technical point of contact for our most strategic clients, guiding them through complex integrations
Participate in client calls to provide technical expertise, particularly with key French-speaking clients
Collaborate with internal teams (Sales, Product, Engineering) to resolve technical challenges and ensure client success
Oversee the quality and technical expertise delivered throughout the entire client integration lifecycle
Analyze and enhance existing team processes, including support ticket management, to improve efficiency and client satisfaction
Develop and maintain comprehensive documentation for technical processes and best practices

What we offer

Dynamic Remote Culture
Close-knit Team
Vibrant Social Events
Rapid Growth
Tailored Support
RTT Days
Comprehensive Health and pension plans
Benefit from the Swile card for meals
Partial reimbursement of public transit passes

Fulltime

Technical Support Representative - French Speaking

Our Customer Support Team is here to help customers by delivering first-class su...

Location

Portugal , Lisbon

Salary:

Not provided

Dashlane

Expiration Date

Until further notice

Requirements

At least two years of experience in a Level 2 (L2) Technical Support role, with a strong focus on supporting business-to-business (B2B) customers, preferably within a SaaS or technology company
Excellent spoken and written English, as this will be the primary language for team collaboration and for handling the majority of support requests
Professional fluency in spoken and written French is mandatory to provide technical support for specific cases involving our French-speaking customers
Experience handling different support channels such as phone, email, chat, and screen shares with customers to solve complex business/technical issues
You're quality-driven with a passion for creating extraordinary customer experiences while being able to help your team achieve efficiency and productivity objectives
You're experienced in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand-off to the product/development team, and resolution
Experience working and interacting with technical teams like developers/engineers and QA
Experience working with customer support platforms such as Zendesk, Salesforce, etc
Experience working with a Sales and/or Customer Success team
Experience in troubleshooting technical issues that can arise on web applications, mobile applications, local software, and web extensions

Job Responsibility

Respond to customer questions rapidly and clearly - this entails inquiries related to Dashlane's product, customer accounts, billing, and how to make the most of Dashlane
When required, provide dedicated technical support to French-speaking customers via inbound/outbound calls, handling escalations, and assisting Customer Success Managers
Take ownership of solving a wide range of customer problems through email, calls, and other channels as needed by providing effective probing and troubleshooting
Comply with and suggest improvements for ticket categorization and issue identification guidelines
Test and reproduce issues to troubleshoot and help Dashlane’s Product and Engineering teams identify and fix bugs
Handle escalation of complex or sensitive cases that cannot be resolved by our level 1 team, and help identify coaching/training opportunities from working on escalated cases
Provide support to our Level 1 agents through designated channels, such as Team Support, for topics requiring more in-depth knowledge of our product and procedures
Primarily focused on B2B customers, you will provide direct support through specific queues, with shorter SLA, like the White Glove queue
Handle inquiries and issues through screen share sessions scheduled by B2B admins in real-time or through our callback system
Assist with training and development of Level 1 agents on product knowledge, internal processes, tools, quality and best practices

What we offer

Flex Benefits - allocate a monthly amount to a pool of benefits
Health insurance covered by Dashlane
5 extra vacation days each year, plus your birthday off
Company wide well-being days (one per quarter)
Equal Parental leave - up to 20 weeks fully paid leave, within the first year of birth or adoption
Donation matching program - Dashlane will match your donations to organizations driving positive impact in historically marginalized communities
Access mental health services through Spring Health, available for you and your family members
Team building & social events - weekly lunch in the office and monthly happy hour

Fulltime

Account-Based Marketing Manager

Atlassian is looking for an experienced ABM Manager to join the Global Account-B...

Location

United Kingdom

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of ABM, demand generation, field marketing, or regional marketing experience
proven track record designing, executing, and measuring integrated marketing campaigns and outbound programs in partnership with sales in a high-growth environment
experience working within a multi-product organization
experience working with Salesforce, Marketo, and an ABM stack including Demandbase, Outreach, Drift, Zoominfo, TechTarget Priority Engine, 6sense, etc.
excellent written and verbal communication skills
French or German fluency is a plus

Job Responsibility

be the relationship lead for the dedicated EMEA Enterprise AE and SDR teams
be the relationship lead for the EMEA Enterprise Sales Leadership team
craft compelling omni-channel campaign strategy including 1:1 and 1:few campaigns to achieve pipeline goals for target accounts in EMEA, while leveraging account and contact-level insights
be the strategy lead on providing insights and recommended plays for AEs and SDRs
consistently communicates learnings, blockers, and wins and is an effective communicator that can summarize documents and plans
develop media plans and own program budget
contribute to campaign ideation and drive alignment to primary pipeline targets, as well as marketing leading indicators
strong partner to PMMs to communicate feedback on content, offers, and programs given EMEA and sub-region nuances
partner with Marketing Operations and Sales Operations to raise any tracking or operational challenges
partner with Marketing Operations and Sales Operations to reinforce enablement on ABM campaigns and tools

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Retention & Growth Renewals Manager, EMEA Emerging Markets, Mid Market

The Retention & Growth Renewals Manager, EMEA Emerging Markets, Mid Market role ...

Location

Netherlands , Amsterdam

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

English speaking and writing proficiency, French or Spanish as a second language
7+ years experience in related field of Customer Success or Account management with 3+ years experience leading teams within inside sales/account management/customer success
Strong people leader with the ability to create and lead the vision for their team by developing effective sales strategies through strategic engagements with the C-suite
Track record of hitting revenue goals focused on MidMarket Enterprise customers through strategic engagements with the C-suite
3+ years of experience with change management across a complex organization and territory

Job Responsibility

Nurture and motivate team members, providing performance feedback, and facilitating professional growth
Improve sales revenue in assigned territory through strategic customer engagement, focusing on software renewals, platform migrations, plan upgrades, and net-new sales
Collaborate with broader Sales teams(Channel & Advisory) & Post Sales Teams (CSMs) to lead strategies for revenue retention for existing customers and identifying upsell/cross-sell opportunities
Use data to support strategic territory planning with whitespace analysis and install base research
Change management, focusing on translating company wide KRs to team objectives

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Service Delivery Leader

Service Delivery Leaders serve with an account-centric focus managing the custom...

Location

France , Paris

Salary:

Not provided

Palo Alto Networks

Expiration Date

Until further notice

Requirements

8+ years of professional experience in a customer-facing role, managing high-touch, high visibility post-sales engagements
Specialization in software product and service delivery to strategic customers with an expertise in 1+ of the following areas: Cloud Security, DevSecOps, Network Security, Security Operations
Proven results working as a trusted advisor to drive business value for customers, including the ability to interact with C-suite through client teams at various levels of technical and non-technical depth
Expertise in customer guidance throughout their Journey focusing on Value Realization in addition managing customer escalations, balancing customer expectations, and negotiating successful resolutions
Thrive in a matrixed, team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
Fluent French speaking skills required

Job Responsibility

Account Management: Key account ownership and relationship management for Palo Alto Networks’ largest customers
Operate as primary point of contact for multiple product lines supporting the customer journey
Operating cross-functionally with clients, end user through C-suite, and internal partners across product lines - Cloud, DevSecOps, Network, and AI security
Customer Impact: Own customer planning, deployment, adoption, account-level reviews, and escalations
Builds and manages the customized product delivery to the customer’s tech environment
Understands Customer Security Priorities and is able to translate it to Success Plans
Partnership: Partner with Sales team to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
Partner with Post-Sales teams as Professional Services , Customer Success & Support
Engage and coordinate customer delivery across Palo Alto Networks team members including engineering and professional services

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
mental and financial health resources
personalized learning opportunities

French speaking Account Manager

Office Angels

Location:
United Kingdom , Dover, Kent

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 27, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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