French Customer Service Supervisor Job at Office Angels (Ashford, Kent)

French Customer Service Supervisor

French speaking Customer Service Supervisor role leading a dynamic team and prov...

Location

United Kingdom , Ashford

Salary:

35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Fluency in French and English (written and spoken)
Proven experience in a customer service role
Experience in a supervisory or leadership position
Exceptional communication and interpersonal skills
Strong problem-solving abilities
Customer-first mindset
Ability to multitask and thrive under pressure

Job Responsibility

Lead and mentor a team of talented customer service agents
Oversee daily operations and ensure team meets performance targets
Foster a positive and collaborative team environment
Handle customer inquiries and resolve issues promptly
Implement training programmes to enhance team skills
Monitor team performance and provide constructive feedback
Collaborate with other departments to improve processes and customer satisfaction

What we offer

Free on-site parking
24 days annual leave + Bank holidays
Development opportunities to grow skills and career

Fulltime

French Customer Service Supervisor

Lead a dynamic team and provide exceptional customer service in a fast-paced env...

Location

United Kingdom , Ashford

Salary:

35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Fluency in French and English (written and spoken)
Proven experience in a customer service role
Experience in a supervisory or leadership position
Exceptional communication and interpersonal skills
Strong problem-solving abilities
Customer-first mindset
Ability to multitask and thrive under pressure

Job Responsibility

Lead and mentor a team of talented customer service agents
Oversee daily operations and ensure team meets performance targets
Foster a positive and collaborative team environment
Handle customer inquiries and resolve issues promptly
Implement training programmes to enhance team skills
Monitor team performance and provide constructive feedback
Collaborate with other departments to improve processes and customer satisfaction

What we offer

Free on-site parking
24 days annual leave + Bank holidays
Development opportunities to grow skills and career

Fulltime

French Customer Service Supervisor

Are you passionate about leading a dynamic team and providing exceptional custom...

Location

United Kingdom , Ashford

Salary:

35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Fluency in French and English (written and spoken)
Proven experience in a customer service role, with experience in a supervisory or leadership position
Exceptional communication and interpersonal skills
Strong problem-solving abilities and a customer-first mindset
A knack for multitasking and thriving under pressure

Job Responsibility

Lead and mentor a team of talented customer service agents, ensuring they excel in delivering fantastic service
Oversee daily operations, ensuring that our team meets and exceeds performance targets
Foster a positive and collaborative team environment where everyone feels valued and motivated
Handle customer inquiries and resolve issues promptly, ensuring a seamless experience for customers
Implement training programmes to enhance team skills and knowledge
Monitor team performance and provide constructive feedback to help individuals grow
Collaborate with other departments to improve processes and customer satisfaction

What we offer

Hybrid work
Free on-site parking
24 days annual leave + Bank holidays
Development opportunities to grow your skills and career

Fulltime

French Customer Service Supervisor

Are you passionate about leading a dynamic team and providing exceptional custom...

Location

United Kingdom , Ashford, Kent

Salary:

35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Fluency in French and English (written and spoken)
Proven experience in a customer service role, with experience in a supervisory or leadership position
Exceptional communication and interpersonal skills
Strong problem-solving abilities and a customer-first mindset
A knack for multitasking and thriving under pressure

Job Responsibility

Lead and mentor a team of talented customer service agents, ensuring they excel in delivering fantastic service
Oversee daily operations, ensuring that our team meets and exceeds performance targets
Foster a positive and collaborative team environment where everyone feels valued and motivated
Handle customer inquiries and resolve issues promptly, ensuring a seamless experience for customers
Implement training programmes to enhance team skills and knowledge
Monitor team performance and provide constructive feedback to help individuals grow
Collaborate with other departments to improve processes and customer satisfaction

What we offer

Hybrid work
Free on-site parking
24 days annual leave + Bank holidays
Development opportunities to grow your skills and career

Fulltime

Customer Service Specialist I EIMEA

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL...

Location

United Kingdom , Milton Keynes

Salary:

Not provided

H.B. Fuller

Expiration Date

Until further notice

Requirements

Entry level position
0 to 2 Years’ Experience
High school degree
commercial school education
Fluency in written and spoken English and/or at least one other major language – Chinese, Spanish, German, Dutch, French, Turkish, Greek, French etc
Strong computer competency with high MS Office suite proficiency
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively meet customer demands and deadlines
Strong problem-solving skills

Job Responsibility

For the defined customer area/portfolio, manage all aspects of order cycle, such as Entry, Maintenance, Confirmation, Follow-up to ensure customer satisfaction and hassle-free interface with customers
Handle in a professional manner all Customer interaction and coordinate the final customer response
Communicate with Customers whenever there are changes that might affect their order
SAP administration: update in a timely manner customer master, CoA, invoice query resolutions, customer complaints etc
Liaise regularly with other functions such as Finance, Logistics, SC, & Sales, to ensure OTIF delivery to our customers
Work proactively to ensure all local SHE objectives are achieved, whilst working in compliance with SHE regulations
Control of consignment stocks, where appropriate
Completion of customer portals, where appropriate
Build and/or improve on lasting relationship with customers through knowledgeable communication
Exercise ownership in performance of duties. Seek problem resolutions using appropriate resources in a timely manner while minimizing cost impact to company

Reservations Agent

Reservations Agents sell the resort and provide information to prospective guest...

Location

Mauritius , Beau Champ

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

1-2 years of relevant experience in Front Office/Reservation in 5-star hotel/resort or in high end customer service role and dealing directly with customers over the phone (essential)
Excellent verbal and written communication skills in both French and English language
Team player
Possess working knowledge of type of rooms the hotel has as well as their location
Knowledgeable about all hotel packages, meal plans, rates, and benefits
Computer literate
Pleasant telephone voice and manner is required

Job Responsibility

Monitor & respond to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system
Process all reservation requests, changes and cancellations received by phone or email
Input and access data reservation in reservation system
Identify guest reservation needs and determine appropriate room type
Continuously updates the 'Show Me You know Me' database
shares information with operational departments to ensure a high quality arrival experience
Updates and maintains guest history profiles as per standards
Monitor Online Travel Agencies (OTAs) and Online Tour Operators extranet (reservation functions) to ensure data accuracy
Assists the Supervisor, Assistant Reservation Manager in the preparation of reports including cancellation, no shows, and sources of reservations
Is Adept at handling multiple telephone calls at any given time

Fulltime

Financial Bilingual Customer Service Representative

The Bilingual Financial Customer Service Representative will be the first point ...

Location

Canada , Calgary

Salary:

18.00 - 20.90 CAD / Hour

NTT DATA

Expiration Date

Until further notice

Requirements

Demonstrated passion for customer satisfaction excellence and prior experience is an asset
Fluent in English
Bilingual (French) is required
Interactive customer service environment required
Related experience in the food and/or retail industry considered an asset
Strong and developed oral and written communication skills, including typing, spelling, and grammar
Demonstrated ability to implement change efforts
Ability to learn new skills/concepts and apply this knowledge quickly and accurately
Advanced knowledge of PCs and familiarity with system navigation
Positive attitude and demonstrated ability to get along with others

Job Responsibility

Answer incoming telephone inquiries in accordance with Call Center guidelines
Follow up on escalated calls, as required
Submit fulfillments or research cases for callers’ inquiries if applicable
Identify and inform Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of inquiries
Develop a thorough knowledge and understanding of the services offered by clients to their Shareholders and keep up to date on circumstances which affect the Shareholders
Ensure compliance with policies and procedures and regulatory requirements
Maintain a professional tone and positive attitude to callers
Responsible for answering calls for a baseline of 7 hours daily
A self-starter and takes initiative to take on new projects and additional responsibilities
Other duties and responsibilities as assigned

Fulltime

Front Desk Supervisor

Four Seasons Casablanca is looking for a Front Desk Supervisor who shares a pass...

Location

Morocco , Casablanca

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Two (2) years of experience within Rooms Division, preferably within a luxury hotel
Must have excellent customer service and guest contact skills
Candidates must have a degree in hospitality, or similar
Strong communication skills - both written and oral - are required in English, French and Arabic. Additional language preferred
Must possess the ability to cope with stress and to work in a high volume operation
Must be able to multi-task and complete tasks by established deadlines
Must be able to work a flexible schedule (Must be able to work overnight shifts, holidays, and weekends)
Must have a valid Moroccan Work Permit

Job Responsibility

Oversee the smooth overall operation of the Front Desk and Pbx team
Supervise and train front desk staff, including providing ongoing coaching and feedback
Assists the Front Desk team in their functions. Perform Receptionist tasks
Responsible for resolving customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Covering the night manager Day offs and vacations
Ensure a high level of customer service is maintained at the front desk
Covering AM or PM shift in the absence of AFOM
Conducting standard testing for the front desk and PBX
Assign the next day arrival and Update Golden
Manage the Queue Rooms and follow up with the HK

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

French Customer Service Supervisor

Office Angels

Location:
United Kingdom , Ashford, Kent

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

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French Customer Service Supervisor

Office Angels

Location:United Kingdom , Ashford, Kent

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 04, 2026

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Job Posted:
January 04, 2026