CrawlJobs Logo

French Customer Service Supervisor

https://www.office-angels.com Logo

Office Angels

Location Icon

Location:
United Kingdom , Ashford

Category Icon

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

35000.00 GBP / Year

Job Description:

Are you passionate about leading a dynamic team and providing exceptional customer service? Do you thrive in a fast-paced environment and want to make a real impact? If so, we have the perfect role for you at our clients Global business, as a French Customer Service Supervisor! Our client has a vibrant team who is dedicated to delivering outstanding service, so they would like to recruit an enthusiastic leader who can inspire and motivate their customer service representatives.

Job Responsibility:

  • Lead and mentor a team of talented customer service agents, ensuring they excel in delivering fantastic service
  • Oversee daily operations, ensuring that our team meets and exceeds performance targets
  • Foster a positive and collaborative team environment where everyone feels valued and motivated
  • Handle customer inquiries and resolve issues promptly, ensuring a seamless experience for customers
  • Implement training programmes to enhance team skills and knowledge
  • Monitor team performance and provide constructive feedback to help individuals grow
  • Collaborate with other departments to improve processes and customer satisfaction

Requirements:

  • Fluency in French and English (written and spoken)
  • Proven experience in a customer service role, with experience in a supervisory or leadership position
  • Exceptional communication and interpersonal skills
  • Strong problem-solving abilities and a customer-first mindset
  • A knack for multitasking and thriving under pressure
What we offer:
  • Hybrid work
  • Free on-site parking
  • 24 days annual leave + Bank holidays
  • Development opportunities to grow your skills and career

Additional Information:

Job Posted:
December 28, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for French Customer Service Supervisor

French Customer Service Supervisor

French speaking Customer Service Supervisor role leading a dynamic team and prov...
Location
Location
United Kingdom , Ashford
Salary
Salary:
35000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in French and English (written and spoken)
  • Proven experience in a customer service role
  • Experience in a supervisory or leadership position
  • Exceptional communication and interpersonal skills
  • Strong problem-solving abilities
  • Customer-first mindset
  • Ability to multitask and thrive under pressure
Job Responsibility
Job Responsibility
  • Lead and mentor a team of talented customer service agents
  • Oversee daily operations and ensure team meets performance targets
  • Foster a positive and collaborative team environment
  • Handle customer inquiries and resolve issues promptly
  • Implement training programmes to enhance team skills
  • Monitor team performance and provide constructive feedback
  • Collaborate with other departments to improve processes and customer satisfaction
What we offer
What we offer
  • Free on-site parking
  • 24 days annual leave + Bank holidays
  • Development opportunities to grow skills and career
  • Fulltime
Read More
Arrow Right

French Customer Service Supervisor

Lead a dynamic team and provide exceptional customer service in a fast-paced env...
Location
Location
United Kingdom , Ashford
Salary
Salary:
35000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in French and English (written and spoken)
  • Proven experience in a customer service role
  • Experience in a supervisory or leadership position
  • Exceptional communication and interpersonal skills
  • Strong problem-solving abilities
  • Customer-first mindset
  • Ability to multitask and thrive under pressure
Job Responsibility
Job Responsibility
  • Lead and mentor a team of talented customer service agents
  • Oversee daily operations and ensure team meets performance targets
  • Foster a positive and collaborative team environment
  • Handle customer inquiries and resolve issues promptly
  • Implement training programmes to enhance team skills
  • Monitor team performance and provide constructive feedback
  • Collaborate with other departments to improve processes and customer satisfaction
What we offer
What we offer
  • Free on-site parking
  • 24 days annual leave + Bank holidays
  • Development opportunities to grow skills and career
  • Fulltime
Read More
Arrow Right

French Customer Service Supervisor

Are you passionate about leading a dynamic team and providing exceptional custom...
Location
Location
United Kingdom , Ashford, Kent
Salary
Salary:
35000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in French and English (written and spoken)
  • Proven experience in a customer service role, with experience in a supervisory or leadership position
  • Exceptional communication and interpersonal skills
  • Strong problem-solving abilities and a customer-first mindset
  • A knack for multitasking and thriving under pressure
Job Responsibility
Job Responsibility
  • Lead and mentor a team of talented customer service agents, ensuring they excel in delivering fantastic service
  • Oversee daily operations, ensuring that our team meets and exceeds performance targets
  • Foster a positive and collaborative team environment where everyone feels valued and motivated
  • Handle customer inquiries and resolve issues promptly, ensuring a seamless experience for customers
  • Implement training programmes to enhance team skills and knowledge
  • Monitor team performance and provide constructive feedback to help individuals grow
  • Collaborate with other departments to improve processes and customer satisfaction
What we offer
What we offer
  • Hybrid work
  • Free on-site parking
  • 24 days annual leave + Bank holidays
  • Development opportunities to grow your skills and career
  • Fulltime
Read More
Arrow Right

French Customer Service Supervisor

Are you passionate about leading a dynamic team and providing exceptional custom...
Location
Location
United Kingdom , Ashford, Kent
Salary
Salary:
35000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in French and English (written and spoken)
  • Proven experience in a customer service role
  • Experience in a supervisory or leadership position
  • Exceptional communication and interpersonal skills
  • Strong problem-solving abilities
  • A customer-first mindset
  • A knack for multitasking and thriving under pressure
Job Responsibility
Job Responsibility
  • Lead and mentor a team of talented customer service agents
  • Oversee daily operations and ensure team meets performance targets
  • Foster a positive and collaborative team environment
  • Handle customer inquiries and resolve issues promptly
  • Implement training programmes to enhance team skills
  • Monitor team performance and provide constructive feedback
  • Collaborate with other departments to improve processes and customer satisfaction
What we offer
What we offer
  • Free on-site parking
  • 25 days annual leave + Bank holidays
  • Development opportunities to grow skills and career
  • Fulltime
Read More
Arrow Right
New

Bilingual French customer service representative

We are hiring Customer Service Representative for a well know pharmaceutical com...
Location
Location
Canada , Oakville
Salary
Salary:
26.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
May 23, 2026
Flip Icon
Requirements
Requirements
  • Fluent in French (reading, writing, and speaking)
  • 1+ years of experience in a call center or customer service office environment
  • Experience with SAP is MUST
  • Strong attention to detail and problem-solving skills
  • Excellent communication skills (written and verbal)
  • Ability to multitask effectively
Job Responsibility
Job Responsibility
  • Resolve critical business issues and solve situations related to orders, shipments, or other customer-related matters
  • Handle order placement, order status, and customer complaint issues
  • Deliver work that is well-executed, accurate, and attentive to detail
  • Use SAP and other Customer Service applications to access customer information, policies, and procedures
  • Interact with peers, supervisors, and managers to assist with orders and information
  • Provide outstanding customer service and ensure quick response times of under 24 hours
What we offer
What we offer
  • Great Oakville location
  • 6 month contract with the possibility to become permanent
  • Equipment provided
  • Training provided (first 10 days 8:30am-5pm)
  • Weekly pay
  • Hybrid work schedule (Monday's, Thursday's and Friday's Work from Home - Tuesday's and Wednesday's in office)
  • Fulltime
Read More
Arrow Right

Financial Bilingual Customer Service Representative

The Bilingual Financial Customer Service Representative will be the first point ...
Location
Location
Canada , Calgary
Salary
Salary:
18.00 - 20.90 CAD / Hour
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated passion for customer satisfaction excellence and prior experience is an asset
  • Fluent in English
  • Bilingual (French) is required
  • Interactive customer service environment required
  • Related experience in the food and/or retail industry considered an asset
  • Strong and developed oral and written communication skills, including typing, spelling, and grammar
  • Demonstrated ability to implement change efforts
  • Ability to learn new skills/concepts and apply this knowledge quickly and accurately
  • Advanced knowledge of PCs and familiarity with system navigation
  • Positive attitude and demonstrated ability to get along with others
Job Responsibility
Job Responsibility
  • Answer incoming telephone inquiries in accordance with Call Center guidelines
  • Follow up on escalated calls, as required
  • Submit fulfillments or research cases for callers’ inquiries if applicable
  • Identify and inform Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of inquiries
  • Develop a thorough knowledge and understanding of the services offered by clients to their Shareholders and keep up to date on circumstances which affect the Shareholders
  • Ensure compliance with policies and procedures and regulatory requirements
  • Maintain a professional tone and positive attitude to callers
  • Responsible for answering calls for a baseline of 7 hours daily
  • A self-starter and takes initiative to take on new projects and additional responsibilities
  • Other duties and responsibilities as assigned
  • Fulltime
Read More
Arrow Right

Bilingual Financial Customer Service Representative

The Bilingual Financial Customer Service Representative will be the first point ...
Location
Location
Canada , Calgary
Salary
Salary:
21.17 CAD / Hour
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated passion for customer satisfaction excellence and prior experience is an asset
  • Fluent in English
  • Bilingual (French) is required
  • Interactive customer service environment required
  • Related experience in the food and/or retail industry considered an asset
  • Strong and developed oral and written communication skills, including typing, spelling, and grammar
  • Demonstrated ability to implement change efforts
  • Ability to learn new skills/concepts and apply this knowledge quickly and accurately
  • Advanced knowledge of PCs and familiarity with system navigation
  • Positive attitude and demonstrated ability to get along with others
Job Responsibility
Job Responsibility
  • Answer incoming telephone inquiries in accordance with Call Center guidelines
  • Follow up on escalated calls, as required
  • Submit fulfillments or research cases for callers’ inquiries if applicable
  • Identify and inform Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of inquiries
  • Develop a thorough knowledge and understanding of the services offered by clients to their Shareholders and keep up to date on circumstances which affect the Shareholders
  • Ensure compliance with policies and procedures and regulatory requirements
  • Maintain a professional tone and positive attitude to callers
  • Responsible for answering calls for a baseline of 7 hours daily
  • A self-starter and takes initiative to take on new projects and additional responsibilities
  • Other duties and responsibilities as assigned
  • Fulltime
Read More
Arrow Right

Front Desk Supervisor

Four Seasons Casablanca is looking for a Front Desk Supervisor who shares a pass...
Location
Location
Morocco , Casablanca
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Two (2) years of experience within Rooms Division, preferably within a luxury hotel
  • Must have excellent customer service and guest contact skills
  • Candidates must have a degree in hospitality, or similar
  • Strong communication skills - both written and oral - are required in English, French and Arabic. Additional language preferred
  • Must possess the ability to cope with stress and to work in a high volume operation
  • Must be able to multi-task and complete tasks by established deadlines
  • Must be able to work a flexible schedule (Must be able to work overnight shifts, holidays, and weekends)
  • Must have a valid Moroccan Work Permit
Job Responsibility
Job Responsibility
  • Oversee the smooth overall operation of the Front Desk and Pbx team
  • Supervise and train front desk staff, including providing ongoing coaching and feedback
  • Assists the Front Desk team in their functions. Perform Receptionist tasks
  • Responsible for resolving customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Covering the night manager Day offs and vacations
  • Ensure a high level of customer service is maintained at the front desk
  • Covering AM or PM shift in the absence of AFOM
  • Conducting standard testing for the front desk and PBX
  • Assign the next day arrival and Update Golden
  • Manage the Queue Rooms and follow up with the HK
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right