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French Customer Service Supervisor

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Office Angels

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Location:
United Kingdom , Ashford

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Contract Type:
Not provided

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Salary:

35000.00 GBP / Year

Job Description:

French speaking Customer Service Supervisor role leading a dynamic team and providing exceptional customer service in a fast-paced environment for a global business

Job Responsibility:

  • Lead and mentor a team of talented customer service agents
  • Oversee daily operations and ensure team meets performance targets
  • Foster a positive and collaborative team environment
  • Handle customer inquiries and resolve issues promptly
  • Implement training programmes to enhance team skills
  • Monitor team performance and provide constructive feedback
  • Collaborate with other departments to improve processes and customer satisfaction

Requirements:

  • Fluency in French and English (written and spoken)
  • Proven experience in a customer service role
  • Experience in a supervisory or leadership position
  • Exceptional communication and interpersonal skills
  • Strong problem-solving abilities
  • Customer-first mindset
  • Ability to multitask and thrive under pressure
What we offer:
  • Free on-site parking
  • 24 days annual leave + Bank holidays
  • Development opportunities to grow skills and career

Additional Information:

Job Posted:
November 17, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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