French Customer Service Representative

• Main point of contact for customers for complaints and problems and handle them with a fast and professional response. The support is provided through various channels
• Activities related to information security, information management and privacy assurance
• Accurate recording of customer interactions, including complaints, solutions provided and feedback
• A proactive approach to further developing knowledge and skills to offer the customer the best possible solution
• Active research into the development and promotion of scientific initiatives and programs.

• You always strive for perfect customer service. You have great communication skills and are able to communicate fluently in English and French. You always have your eyes on the result and you are stress resistant
• Experience in customer service or a similar position is an advantage
• A healthy dose of human knowledge and excellent communication skills, both spoken and written
• Excellent knowledge of French, both written and oral, at native level
• Good knowledge of English, both written and oral
• The ability to remain calm in difficult customer situations
• Empathy and a genuine passion to help the customer as best as possible
• An eye for detail

Experience in customer service or a similar position

• Good salary
• Assignment until at least the end of the year
• International environment