French Customer Service Executive Job at Office Angels (Ashford)

French Customer Service Executive

French speaking Customer Service position assisting customers through phone, ema...

Location

United Kingdom , Ashford

Salary:

27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Bi lingual French and English is essential
Previous experience within a Customer service office environment
Experience of processing customers orders
Knowledge of Microsoft applications, especially Excel

Job Responsibility

Liaise with customers and suppliers in France
Process customer orders
Respond to any queries on the telephone and on e-mail
Build relationships with customers
Update customers about deliveries
Handle occasional complaints

What we offer

Free on-site parking
24 days annual leave + Bank holidays
Development opportunities to grow skills and career

Fulltime

French Customer Service Executive

French speaking Customer Service position assisting customers through phone, ema...

Location

United Kingdom , Ashford

Salary:

27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Bilingual French and English is essential
Previous experience within a Customer service office environment
Experience of processing customers orders
Knowledge of Microsoft applications, especially Excel

Job Responsibility

Liaise with customers and suppliers in France
Process customer orders
Respond to any queries on the telephone and on e-mail
Build relationships with customers
Update customers about deliveries
Handle occasional complaints

What we offer

Free on-site parking
Development opportunities to grow skills and career
24 days annual leave + Bank holidays

Fulltime

Customer Service Agent

We’re Fever, the world’s leading tech platform for culture and live entertainmen...

Location

Spain

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Previous experience in User Support or Customer Service positions are highly valuable
Previous experience using Zendesk is preferred
High French level (oral & written) and fluent in Spanish or English
Skilled at planning, organizing, prioritizing and executing simultaneous tasks
Have good communication and interpersonal skills
Are a solution-oriented and reliable professional
Are incredibly detail-orientated with excellent time-management skills
Are flexible. Everything can change very quickly and you know how to adapt
Have excellent interpersonal and communication skills
Be decisive and organized

Job Responsibility

Customer Service by e-mail, phone or social media for solving any incidents generated
Managing incoming calls and chats and customer service inquiries
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
As the resolutions of incidents are not constant, parallel work for the Department of Operations will be performed

What we offer

Home office (100% remote position)
Great work environment with a young, international team of talented people to work with!
Possibility to receive in advance part of your salary by Payflow
40% discount on all Fever events and experiences
Health Insurance
Gympass Membership

Fulltime

New

Project Coordinator, In-Service Implementation Team - Business Aviation

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

minimum of two (2) years of experience in Customer Service activities
bachelor’s degree or equivalent experience
customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and/or Suppliers and maintain mutually beneficial customer relations
previous experience in aircraft industry customer service (asset)
very good knowledge using tools such as Microsoft Suite applications, excel, Outlook, Internet, Access database & SAP
comfortable communicating in French and English (speaking and writing)

Job Responsibility

Coordinate and plan logistical needs in accordance with aircraft maintenance schedules or based on logistic plan agreed upon between Supplier/BA based on established capacity
Be the focal point for Service Bulletins with dedicated schedules for customers, Continuing Airworthiness Campaigns (CAW), Optional & Recommended Service bulletins as well as manage special projects
Liaise with customers, Bombardier Aerospace (BA) Parts Services department, suppliers, partners and BA authorized service centers/facilities to ensure flawless execution and deliverables are met on time per schedule
Track component, SB penetration rates and incorporation status in the fleet
Provide internal and external fleet visibility and/or progression upon request
Seek cross-functional support and swift resolution to in-service customer fielding issues
Support program level in-service change management decisions
manage project work-scopes and our customer base
Consult with the Product Change Management team to drive implementation strategies
Interface with multiple internal and external groups and represent the Customer Services position

Customer Operations Specialist

Hewlett Packard Enterprise is looking for a Customer Operations Specialist to pr...

Location

Poland , Wroclaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 2-4 years related experience or Master's degree and up to two years experience
4-6 years related experience in a telephone support position in a service or end-user support environment
working knowledge of the field of Customer Relations
demonstrated verbal communication and customer service skills
intermediate-level knowledge of operating systems software
demonstrated writing/correspondence skills
experience and demonstrated presentation skills
knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility
fluent English and Spanish (or Italian, French).

Job Responsibility

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence
provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel
act as an informed team member providing analysis of information and limited project direction input
exercise independent judgment within defined practices and procedures to determine appropriate action
follow established guidelines and interprets policies
evaluate unique circumstances and makes recommendations.

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
personal and professional development programs
flexibility to manage work and personal needs
unconditional inclusion.

Fulltime

New

Administrative Assistant

Are you a professional who wants to take on challenges while working as part of ...

Location

Canada , Pointe-Claire

Salary:

50000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

February 02, 2026

Requirements

Experience in the financial services background an asset
Bilingual English and French (spoken and written) or English an advanced French
At least 2-3 years experience of administrative skills
Strong attention to detail
Good customer service skills
Knowledge of Microsoft Office (Word, Excel and Outlook)

Job Responsibility

Preparing transfer documentation and closely monitoring the progress of all transfers
Timely processing of transactions and conducting close follow-up using internal systems
Detailed entry of client discussions, client meetings and logging of all client communications
Preparing and editing correspondence, communications and other documents
Developing a keen knowledge and understanding of applicable Compliance regulations and addressing various Compliance reports
Managing executive’s schedule, appointments, and travel arrangements
Closely monitoring and managing executive’s emails
Replying professionally to client inquiries either electronically, in person or by telephone
Prepare materials required for client meetings
Communication with clients

What we offer

Monday-Friday 8:30AM-4:30PM or 9 AM-5PM
Hybrid model 3 days from office and 2 days from home
Bonus plans
Incentive plans
Value work-life balance and offer a casual and fun environment
Convenient location with access to free parking
Opportunity to work with a highly talented, winning team

Fulltime

New

Service coordinator

Our client in Dorval is currently looking for a service coordinator. This person...

Location

Canada , Dorval

Salary:

50000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

February 15, 2026

Requirements

2-4 years experience in an office setting
Proven self-starter and team player
Knowledge of the sanitation, food service, construction or general safety industries is considered an asset
Experience in administration
Knowledge of retail sales and strong customer service skills
Ability to multi-task, prioritize and manage time effectively
Ability to remain professional and courteous with customers at all times
Excellent verbal and written communication skills (English and French)
Excellent attention to detail
Post-secondary education preferred

Job Responsibility

Demonstrate a willingness to take the time to learn about the products and services and services offered, and a desire to take advantage of the training opportunities offered by the company
Demonstrate product knowledge in all areas of the business, including remediation, restoration, general security and thermal imaging
Support the Branch Manager in the execution of the annual and monthly operating plan
Work cooperatively and support all internal partners (operations, internal and external sales teams) and contribute to the achievement of monthly and annual sales and operations objectives
Follow up on all new and existing customer orders, including determining customer needs, assisting in product selection, up-selling, advising on monthly promotions, order entry and fulfillment, and researching products from other sources
Make sure all stock is accurate in warehouse and coordinate with outside sales team. Inventory aspect along with warehouse verification of skus may be required
Support the warehouse, including receiving, stocking and picking (may require heavy lifting) may be required to lift heavy loads (50lbs)
Outbound calls to customers and prospects to support the branch's ability to achieve its objectives
Support the Accounts Receivable and Accounts Payable team members with price discrepancies price, shipping or account discrepancies in a timely manner and set up the credit card terminal on a daily basis
Review open and back orders on a daily basis, follow up on back orders with suppliers, if applicable, and ensure that the customer receives their products in a timely manner

What we offer

Monday-Friday 8AM-5PM
3 weeks’ vacation
Wellness Program
Growth opportunities
Career Development and tuition reimbursement program
Health/Dental/Life Benefit programs
EAP Program
RRSP Program

Fulltime

New

Service Delivery Leader

Service Delivery Leaders serve with an account-centric focus managing the custom...

Location

France , Paris

Salary:

Not provided

Palo Alto Networks

Expiration Date

Until further notice

Requirements

8+ years of professional experience in a customer-facing role, managing high-touch, high visibility post-sales engagements
Specialization in software product and service delivery to strategic customers with an expertise in 1+ of the following areas: Cloud Security, DevSecOps, Network Security, Security Operations
Proven results working as a trusted advisor to drive business value for customers, including the ability to interact with C-suite through client teams at various levels of technical and non-technical depth
Expertise in customer guidance throughout their Journey focusing on Value Realization in addition managing customer escalations, balancing customer expectations, and negotiating successful resolutions
Thrive in a matrixed, team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
Fluent French speaking skills required

Job Responsibility

Account Management: Key account ownership and relationship management for Palo Alto Networks’ largest customers
Operate as primary point of contact for multiple product lines supporting the customer journey
Operating cross-functionally with clients, end user through C-suite, and internal partners across product lines - Cloud, DevSecOps, Network, and AI security
Customer Impact: Own customer planning, deployment, adoption, account-level reviews, and escalations
Builds and manages the customized product delivery to the customer’s tech environment
Understands Customer Security Priorities and is able to translate it to Success Plans
Partnership: Partner with Sales team to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
Partner with Post-Sales teams as Professional Services , Customer Success & Support
Engage and coordinate customer delivery across Palo Alto Networks team members including engineering and professional services

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
mental and financial health resources
personalized learning opportunities

French Customer Service Executive

Office Angels

Location:
United Kingdom , Ashford

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

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