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French Customer Service Advisor

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workshop recruitment

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Location:
United Kingdom , Romsey

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Contract Type:
Not provided

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Salary:

27500.00 GBP / Year

Job Description:

Our client is looking for a French Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email. This role will work with the French market, so a fluent French speaker is required. The role would start in February and is a 6-month contract initially.

Job Responsibility:

  • Reply to customer enquiries via a digital ticketing system through a range of channels
  • Provide high-quality answers to queries to ensure they are resolved quickly and efficiently
  • Always follow standard processes to ensure a smooth experience with returns, exchanges, etc.
  • Work collaboratively with teams across the business to uphold and improve customer service ratings

Requirements:

  • Fluent French speaking and written
  • Extensive customer service experience
  • Great eye for detail
  • Positive approach and creative thinker
  • Enthusiastic and self-motivated
What we offer:
  • Breakfast supplied daily
  • Free parking
  • Free refreshments and snacks
  • Casual dress code
  • Amazing working environment

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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