French Customer Care Specialist Job at Randstad (Thessaloniki)

French Accounting Implementation Specialist

You will be part of the Customer Experience team, a multicultural team of over 5...

Location

Spain , Valencia

Salary:

22000.00 - 24000.00 EUR / Year

Avantio

Expiration Date

Until further notice

Requirements

Native French speaker with strong communication skills
High level of English or Spanish
Solid background in accounting, ideally with experience in the real estate or vacation rental industry
Passion for customer care and user experience
Ability to document processes clearly and effectively
Proactive, analytical, and motivated to contribute to product evolution
Training in accounting, finance, or something similar

Job Responsibility

Train and guide our customers in the use of the accounting module of our software
Provide specialized support by resolving questions, investigating issues, and documenting solutions
Create clear and practical documentation for both internal teams and customers to ensure efficient use of the module
Act as the key accounting reference for our customers, gathering their feedback and insights
Collaborate with the Product team, ensuring customer feedback is prioritized and translated into meaningful improvements to the accounting module

What we offer

Fresh fruit at the office, coffee, tea, and several types of milk
Ping-pong table and fun Xmas dinners
Hybrid work (3 days at home, 2 at the office each week)
Flexible working hours
An afternoon off for children's birthdays, and support during their first days at school
Free Spanish and English lessons, as well as training on tools and skills relevant to your role and team
Carsharing: the possibility of giving your colleagues a lift in your car (monthly extra from the company), or you can travel to work with colleagues for free
22 days of PTO + 24th and 31st of December
Reduced price in several services just for belonging to Avantio: health insurance, healthy meals at the office, MyRealFood App, gym, and outdoor sports

Fulltime

Claims Experience Specialist

The Claims Experience team is responsible for providing premium support for our ...

Location

Canada

Salary:

63000.00 CAD / Year

Airbnb

Expiration Date

Until further notice

Requirements

5+ years in a fintech or customer experience role
Minimum of 1+ years experience handling insurance claims, preferably including first and third party property damage claims
Proficiency in both English and in French (must be able to handle technical claims discussions in French)
Critical thinking skills with a proven track record in solving challenging customer problems and making claims decisions with consistency and fairness whilst adhering to policy terms and workflows
Strong verbal and written communication skills with experience interacting with customers through multiple channels including email, messaging and phone
Active listening skills to understand user needs and provide personalized recommendations and assistance
Ability to explain complex and sensitive issues to customers with confidence and clarity
Analytical skills with the ability to organize and work independently with rapidly changing priorities
Negotiation skills to ensure customer issues are resolved in a timely and efficient manner
Solution and outcome-oriented with an ability to balance fraud prevention alongside a positive user experience

Job Responsibility

Evaluate, investigate and resolve claims submitted across our AirCover products (including but not limited to Host Damage Protection claims) including claims of high value and complexity that require complex investigation and negotiations to reach satisfactory outcomes
Closely monitor for fraud detection and mitigate risks associated with bad actors to protect the Airbnb brand and community
Verify all relevant facts and evidence to determine case resolution outcomes whilst following internal policies and workflows
Go above and beyond to create personalized interactions and exceptional premium support throughout the end-to-end claims process, tailoring the experience offered whilst ensuring each user’s needs and preferences are met with the highest level of care and attention
Provide continuous education and guidance for users about our Aircover products, terms and policies to enable the seamless resolution of their requests
Work closely with stakeholders and third party claims administrators to align on case strategies and ensure a timely resolution is reached for our users
Communicate regularly with Supervisors and Manager to provide feedback on the status of claims
Maintain high levels of confidentiality whilst conducting investigations
Identify gaps in workflow, process or policy whilst striving to provide upward feedback as required to further improve the experience for our customers
Act as subject matter expert for change initiatives and/or cross functional projects taking place across the Aircover Scaled Ops and Optimization org, including assisting internal stakeholders to test, refine, ideate, and deploy new internal products and processes

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Senior P&C Services Specialist

In the P&C team, together with Junior Specialists, Specialists, and other Senior...

Location

Poland , Poznań

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

you are looking for an employer who guarantees a sense of security, stability, diversity, and openness to others
caring for the planet and doing things with people in mind are important for you
you are authentic in interactions with others and want to be able to pursue your passions
you enjoy taking the initiative and you do not shy away from a challenge
you see yourself in the role of Internal Trainer, coach, or mentor for your co-workers
you have Personnel Administration and Payroll experience, and you feel confident in this field
you know how to work with a ticket system
you are familiar with retirement and pension funds law, labor law
SAP HR system is well known to you
you are fluent in English and/or French

Job Responsibility

Team Leader’s morning briefing/catch-up with the team
processing of ongoing orders from the country, e.g. a request for a change to an employee’s employment terms in the systems
contacting the national HR unit, e.g. clarification of an error in an insurance application
further processing in the system
FIKA, that is a coffee break (virtual or on the office patio)
weekly team meeting, e.g. to discuss current topics, holiday plans, important instructions from the Business Partner
work in Excel, e.g. extracting a report from the system
conversation with your Buddy (your mentor during the onboarding), e.g. sharing the next bit of knowledge about a given process
lunch (if in the office, then with the team)
self-study, e.g. e-learning concerning cultural differences or Excel carried out via a training platform

What we offer

hybrid working model
fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
free underground parking with electric charger and bicycle parking
stable employment (employment contract)
flexible terms of employment (depending on the team – full-time and part-time)
flexible working hours (we start work between 7 and 10 a.m.)
homework allowance
cafeteria system – a pool of benefits to choose from (e.g. Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
Tack! loyalty program for employees – working with us longer earns you an additional financial bonus
private medical care for IKEA employees and their families

Technical Support Specialist

As a Technical Support Specialist I, you’ll be the first friendly voice our cust...

Location

Romania

Salary:

Not provided

Mindbody

Expiration Date

Until further notice

Requirements

1+ year of customer service or call center experience, ideally in a fast-paced environment
Fluent in French (required)
Italian or Spanish language skills are a big plus
Strong communicator
Clear, empathetic, and confident across phone and email
Curious and solution-focused, with the ability to ask great questions and actively listen
Comfortable with internet browsers, email platforms, and multitasking across systems
Quick learner with a passion for understanding software and translating tech talk into real solutions
Calm under pressure and skilled at creating positive outcomes, even in high-energy situations

Job Responsibility

Deliver exceptional technical support to our English and French-speaking customers with warmth, clarity, and care
Troubleshoot and resolve basic technical product issues, keeping the experience smooth and positive
Navigate multiple support channels (phone, email, chat) with ease and professionalism
Educate customers on features and services, guiding them to get the most out of our products
Document customer interactions thoughtfully to ensure a seamless experience across touchpoints
Follow internal knowledge management processes to provide accurate, trusted solutions
Escalate complex issues appropriately to ensure every customer finds the right resolution
Acquire your Level 1 Technical Support Certification and continue growing your technical expertise

Fulltime

Onboarding specialist

As an Onboarding Specialist, you will be the first point of contact for new clie...

Location

Spain , Barcelona

Salary:

Not provided

Bsport

Expiration Date

Until further notice

Requirements

1 year of experience in client onboarding, implementation, or project coordination, ideally in SaaS or tech
Strong communication skills in the language of the market and English (other European languages, especially German, French, or Spanish, are a plus)
Solid organisational and project management skills, with the ability to handle multiple onboardings in parallel
Customer-centric mindset with patience and empathy for guiding clients through change
Comfort with technical topics such as integrations, data migration, and platform setup (training will be provided)
Proactive, hands-on, problem-solving attitude with attention to detail

Job Responsibility

Manage the onboarding process for new clients
Guide and help clients through platform setup, integrations, and data migration
Deliver tailored training sessions for managers, staff, and instructors
Ensure clients are comfortable and confident using the platform
Take care of any tasks that could be perceived as a burden by the client
Track and manage onboarding milestones, ensuring deadlines are met
Collaborate with internal teams (Care, AM, Product) to resolve issues quickly
Identify client needs early and provide proactive recommendations
Ensure a smooth handover to Account Managers post-onboarding
Document onboarding best practices and contribute to continuous process optimisation

What we offer

Vibrant office in Passatge St. Joan, Barcelona
Hybrid work, with 1 remote day per week
Work from anywhere – Travel & work remotely for up to 15 days per year
Fitness perks – Exclusive gym benefits tailored for you
Health insurance – Fully covered by us
Team culture & socials – Join after-work events and team outings
Team building & sports – Connect with your teammates through fun activities
Paid sick leave – Because your health comes first

New

Senior Product Security Engineer

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’r...

Location

United States , San Francisco

Salary:

180000.00 - 230000.00 USD / Year

Crusoe

Expiration Date

Until further notice

Requirements

4-6+ years of experience in Information Security, with a focus on application or product security
Expertise in cloud platforms (AWS, GCP, or Azure)
Expertise in Kubernetes orchestration
Expertise in automation scripting (e.g., Python, Bash)
Adept at threat modeling and capable of identifying, evaluating, and mitigating risks in complex systems
Strong foundation in SDLC security (“Shift Left”) and secure coding practices
Experience implementing and managing vulnerability management programs and incident response protocols
Experience with Large Language Model (LLM) applications and AI/ML security is highly desirable
Self-motivated, an excellent communicator, and capable of collaborating across cross-functional teams
Embody the Company values

Job Responsibility

Collaborate with product and engineering teams to integrate security best practices into the software development lifecycle
Conduct threat modeling, security architecture reviews, design reviews, and code reviews for new product development
Perform penetration testing, vulnerability analysis, and security assessments of product features and systems
Develop and implement security automation tools to test and monitor code and software for vulnerabilities
Define and maintain secure coding standards and procedures for cloud and Kubernetes-based environments
Proactively identify and mitigate risks in user-facing flows and critical infrastructure
Drive security education, training, and mentorship to foster a culture of security awareness across teams
Identify and manage security vulnerabilities, ensuring they are documented, prioritized, and addressed efficiently

What we offer

Restricted Stock Units
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement

Fulltime

New

Support Worker

Do you want to make a difference to someone's life and provide truly person cent...

Location

United Kingdom , Poole

Salary:

12.62 GBP / Hour

Community Integrated Care

Expiration Date

January 31, 2026

Requirements

Must be a driver and able to drive a manual car
Full UK Manual Driving License
Patience
Empathy, compassion and sensitivity to others
A strong work ethic
Reliability
Honesty
Determination
A problem solver
Resilience

Job Responsibility

Provide truly person centred support
Support with medication
Support with personal care
Support with day to day lives
Engage in favourite hobbies together with the people we support
Enable them to live their best life possible

What we offer

Wear your own casual clothes
Shopping discounts scheme and free blue light card
Ongoing continued professional development and progression opportunities
Recommend a Friend Bonus scheme
Financial Hardship Fund and salary advance scheme
Free wellbeing advice and support options
DBS application paid for by us

Fulltime

New

Field Service Representative

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

Thailand , Bangkok

Salary:

Not provided

Boeing

Expiration Date

February 02, 2026

Requirements

Bachelor’s Degree in Engineering and/or EASA / FAA License or its equivalent is required
Minimum 6 years' related work experience
Fluent in both English & Thai languages (reading, writing and speaking)

Job Responsibility

Contributes to or leads a team to develop customer support plan and executes strategy
Provides airline operations support and maintains company presence at customer location
Monitors fleet status and operational issues. Reviews aircraft fleet reliability issues and develops solutions
Represents the company and customer on internal/external issues
Identifies opportunities to leverage company products and services
Develops and implements recommendations to improve operational performance
Develops action plans, coordinates resources to provide solutions and resolve Aircraft on Ground (AOG) situations
Validates or reviews effectiveness of company provided solutions, takes corrective action and develops recommendation for process/product improvements
Develops and conducts targeted training

What we offer

Competitive base pay and incentive programs
Industry-leading tuition assistance program pays your institution directly
Resources and opportunities to grow your career
Up to $10,000 match when you support your favorite nonprofit organizations

Fulltime

French Customer Care Specialist

Randstad

Location:
Greece , Thessaloniki

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 11, 2026

Expiration:
December 30, 2026

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