French Customer Care Specialist Job at Randstad (Thessaloniki)

French Accounting Implementation Specialist

You will be part of the Customer Experience team, a multicultural team of over 5...

Location

Spain , Valencia

Salary:

22000.00 - 24000.00 EUR / Year

Avantio

Expiration Date

Until further notice

Requirements

Native French speaker with strong communication skills
High level of English or Spanish
Solid background in accounting, ideally with experience in the real estate or vacation rental industry
Passion for customer care and user experience
Ability to document processes clearly and effectively
Proactive, analytical, and motivated to contribute to product evolution
Training in accounting, finance, or something similar

Job Responsibility

Train and guide our customers in the use of the accounting module of our software
Provide specialized support by resolving questions, investigating issues, and documenting solutions
Create clear and practical documentation for both internal teams and customers to ensure efficient use of the module
Act as the key accounting reference for our customers, gathering their feedback and insights
Collaborate with the Product team, ensuring customer feedback is prioritized and translated into meaningful improvements to the accounting module

What we offer

Fresh fruit at the office, coffee, tea, and several types of milk
Ping-pong table and fun Xmas dinners
Hybrid work (3 days at home, 2 at the office each week)
Flexible working hours
An afternoon off for children's birthdays, and support during their first days at school
Free Spanish and English lessons, as well as training on tools and skills relevant to your role and team
Carsharing: the possibility of giving your colleagues a lift in your car (monthly extra from the company), or you can travel to work with colleagues for free
22 days of PTO + 24th and 31st of December
Reduced price in several services just for belonging to Avantio: health insurance, healthy meals at the office, MyRealFood App, gym, and outdoor sports

Fulltime

Claims Experience Specialist

The Claims Experience team is responsible for providing premium support for our ...

Location

Canada

Salary:

63000.00 CAD / Year

Airbnb

Expiration Date

Until further notice

Requirements

5+ years in a fintech or customer experience role
Minimum of 1+ years experience handling insurance claims, preferably including first and third party property damage claims
Proficiency in both English and in French (must be able to handle technical claims discussions in French)
Critical thinking skills with a proven track record in solving challenging customer problems and making claims decisions with consistency and fairness whilst adhering to policy terms and workflows
Strong verbal and written communication skills with experience interacting with customers through multiple channels including email, messaging and phone
Active listening skills to understand user needs and provide personalized recommendations and assistance
Ability to explain complex and sensitive issues to customers with confidence and clarity
Analytical skills with the ability to organize and work independently with rapidly changing priorities
Negotiation skills to ensure customer issues are resolved in a timely and efficient manner
Solution and outcome-oriented with an ability to balance fraud prevention alongside a positive user experience

Job Responsibility

Evaluate, investigate and resolve claims submitted across our AirCover products (including but not limited to Host Damage Protection claims) including claims of high value and complexity that require complex investigation and negotiations to reach satisfactory outcomes
Closely monitor for fraud detection and mitigate risks associated with bad actors to protect the Airbnb brand and community
Verify all relevant facts and evidence to determine case resolution outcomes whilst following internal policies and workflows
Go above and beyond to create personalized interactions and exceptional premium support throughout the end-to-end claims process, tailoring the experience offered whilst ensuring each user’s needs and preferences are met with the highest level of care and attention
Provide continuous education and guidance for users about our Aircover products, terms and policies to enable the seamless resolution of their requests
Work closely with stakeholders and third party claims administrators to align on case strategies and ensure a timely resolution is reached for our users
Communicate regularly with Supervisors and Manager to provide feedback on the status of claims
Maintain high levels of confidentiality whilst conducting investigations
Identify gaps in workflow, process or policy whilst striving to provide upward feedback as required to further improve the experience for our customers
Act as subject matter expert for change initiatives and/or cross functional projects taking place across the Aircover Scaled Ops and Optimization org, including assisting internal stakeholders to test, refine, ideate, and deploy new internal products and processes

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Customer Care Specialist

We're looking for a driven and enthusiastic Customer Care for French and EMEA ma...

Location

Spain , Barcelona

Salary:

Not provided

Bsport

Expiration Date

Until further notice

Requirements

Have proficiency in French as your primary language and are fluent and or native in English
Excellent communication skills and a customer-centric mindset
Prior experience in customer support or a similar role (experience with Intercom or similar customer support platforms is a plus)
Demonstrate strong multitasking skills, effective prioritization, and adaptability in a dynamic environment

Job Responsibility

Assist customers : Respond promptly and professionally to customer inquiries via Intercom and email, providing friendly, solutions-focused support to resolve issues effectively.
Product Knowledge: Resolve issues efficiently, leveraging in-depth product knowledge.
Documentation and collaboration: Collaborate with cross-functional teams and stakeholders to ensure a seamless customer experience, maintain thorough records of interactions, and continuously improve our services.

What we offer

Vibrant office in Passatge St. Joan, Barcelona with free drinks and snacks
Flexible working model – hybrid setup with 1 remote day per week, plus 15 extra remote days per year
Health insurance fully covered by the company
Fitness perks – enjoy a special discount at a local gym
A diverse, collaborative workplace - join an international team
Feel supported with paid sick leave

Fulltime

Senior P&C Services Specialist

In the P&C team, together with Junior Specialists, Specialists, and other Senior...

Location

Poland , Poznań

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

you are looking for an employer who guarantees a sense of security, stability, diversity, and openness to others
caring for the planet and doing things with people in mind are important for you
you are authentic in interactions with others and want to be able to pursue your passions
you enjoy taking the initiative and you do not shy away from a challenge
you see yourself in the role of Internal Trainer, coach, or mentor for your co-workers
you have Personnel Administration and Payroll experience, and you feel confident in this field
you know how to work with a ticket system
you are familiar with retirement and pension funds law, labor law
SAP HR system is well known to you
you are fluent in English and/or French

Job Responsibility

Team Leader’s morning briefing/catch-up with the team
processing of ongoing orders from the country, e.g. a request for a change to an employee’s employment terms in the systems
contacting the national HR unit, e.g. clarification of an error in an insurance application
further processing in the system
FIKA, that is a coffee break (virtual or on the office patio)
weekly team meeting, e.g. to discuss current topics, holiday plans, important instructions from the Business Partner
work in Excel, e.g. extracting a report from the system
conversation with your Buddy (your mentor during the onboarding), e.g. sharing the next bit of knowledge about a given process
lunch (if in the office, then with the team)
self-study, e.g. e-learning concerning cultural differences or Excel carried out via a training platform

What we offer

hybrid working model
fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
free underground parking with electric charger and bicycle parking
stable employment (employment contract)
flexible terms of employment (depending on the team – full-time and part-time)
flexible working hours (we start work between 7 and 10 a.m.)
homework allowance
cafeteria system – a pool of benefits to choose from (e.g. Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
Tack! loyalty program for employees – working with us longer earns you an additional financial bonus
private medical care for IKEA employees and their families

Technical Support Specialist

As a Technical Support Specialist I, you’ll be the first friendly voice our cust...

Location

Romania

Salary:

Not provided

Mindbody

Expiration Date

Until further notice

Requirements

1+ year of customer service or call center experience, ideally in a fast-paced environment
Fluent in French (required)
Italian or Spanish language skills are a big plus
Strong communicator
Clear, empathetic, and confident across phone and email
Curious and solution-focused, with the ability to ask great questions and actively listen
Comfortable with internet browsers, email platforms, and multitasking across systems
Quick learner with a passion for understanding software and translating tech talk into real solutions
Calm under pressure and skilled at creating positive outcomes, even in high-energy situations

Job Responsibility

Deliver exceptional technical support to our English and French-speaking customers with warmth, clarity, and care
Troubleshoot and resolve basic technical product issues, keeping the experience smooth and positive
Navigate multiple support channels (phone, email, chat) with ease and professionalism
Educate customers on features and services, guiding them to get the most out of our products
Document customer interactions thoughtfully to ensure a seamless experience across touchpoints
Follow internal knowledge management processes to provide accurate, trusted solutions
Escalate complex issues appropriately to ensure every customer finds the right resolution
Acquire your Level 1 Technical Support Certification and continue growing your technical expertise

Fulltime

New

Associate Technical Service Specialist

In this role, you will use your technical knowledge together with your French la...

Location

Poland , Wrocław

Salary:

Not provided

Devire

Expiration Date

Until further notice

Requirements

Practical experience or a technical background in electronics or electromechanics gained through professional experience or academic studies
Fluent French and English, enabling effective communication in an international environment
A customer-focused approach combined with a positive attitude when working in fast-paced and evolving environments
Strong analytical thinking and problem-solving abilities, particularly in troubleshooting technical issues
A collaborative mindset with the ability to work effectively in a team-oriented and service-driven environment

Job Responsibility

Providing prompt, professional, and accurate technical support to French-speaking and international customers via phone and email
Assisting customers in understanding and optimizing experimental setups using the Client’s products
Continuously expanding knowledge of relevant technologies, products, and internal processes
Contributing to the improvement of support processes and the development of future service solutions
Managing and prioritizing incoming inquiries to effectively meet both customer and team needs
Coordinating collaboration with other internal departments to ensure efficient issue resolution

What we offer

Stable employment and opportunities for professional growth within one of the most prestigious biotechnology companies in the world
Access to training and professional development programs supporting continuous learning
Private medical care
Group life insurance
Multisport card
Flexible benefits platform
Language classes
Pension Scheme (PPE) available after 12 months of employment
Childcare subsidy
Modern office in an attractive location in Wrocław

Fulltime

Billing Specialist

At bsport we empower the Wellness Industry with an all-in-one platform that comb...

Location

Spain , Barcelona

Salary:

Not provided

Bsport

Expiration Date

Until further notice

Requirements

2 years min experience in billing, accounts receivable, or a related role (in a B2B SaaS start-up is a plus)
Fluency in English and French (additional languages such as German or Dutch are a strong plus)
Good proficiency in Excel, knowledge of Hubspot / Notion / Stripe highly appreciated
Attention to detail and organisational skills with the ability to manage multiple accounts and priorities
Strong communication skills and confidence when interacting with customers

Job Responsibility

Ensuring the good settlement of invoices in due time
Chasing up bad payers and following processes on debt recovery
Handling billing related requests from internal teams and clients (B2B & B2C)
Owning the configuration of new clients billing/platform set ups
Managing churn related billing workflows, and leading billing negotiations such as termination contracts and settlement agreements
Discover new opportunities for process improvements
Assist Customer Success and Customer Care teams in the billing strategy to apply
Working cross-functionally with sales, operations and customer service

What we offer

Vibrant office in Passatge St. Joan, Barcelona
Hybrid work, with 1 remote day per week
Work from anywhere – Travel & work remotely for up to 15 days per year
Fitness perks – Exclusive gym benefits tailored for you
Health insurance – Fully covered by us
Team culture & socials – Join after-work events and team outings
Team building & sports – Connect with your teammates through fun activities
Paid sick leave

Sales Specialists Manager

Are you curious and deeply passionate about technology and sales, and ready to t...

Location

France , Issy Les Moulineaux

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Business, Economics, Management, Engineering, or any relevant field — OR equivalent practical experience
10+ years of experience in complex enterprise sales, ideally in cloud, software, digital transformation, or technology markets
8+ years leading sales teams, including field sellers and/or virtual teams in competitive, high‑stakes environments
Demonstrated experience selling to Public Sector or regulated industries, with strong understanding of procurement cycles, governance, and compliance requirements
Proven ability to manage large opportunities and multi‑million‑euro deal cycles involving multiple stakeholders
Strong executive presence and communication skills
ability to simplify complex value propositions and engage Public Sector leadership
Data‑driven mindset applied to forecasting, pipeline analysis, and revenue planning
Fluency in French and English

Job Responsibility

Customer Engagement & Deal Execution: Lead the sales team responsible for driving Cloud & AI revenue across Public Sector accounts, ensuring disciplined execution of the end‑to‑end sales cycle (prospection → qualification → deal shaping → closing)
Ensure teams adhere to Microsoft sales methodologies (including AI‑enhanced sales frameworks) to qualify opportunities, accelerate deal velocity and improve win rates
Orchestrate complex deal cycles involving public procurement, multi‑stakeholder governance, and compliance constraints typical of the French Public Sector
Coach sellers on how to engage, influence and secure executive alignment with C‑level decision makers (CEO, CIO, CTO/CDO, Business Line Leaders) to land Microsoft Cloud value propositions
Drive competitive positioning, ensuring the team can clearly articulate differentiators against hyperscalers and specialized competitors
Sales Leadership & People Management: Microsoft managers deliver success through empowerment and accountability by Modeling, Coaching and Caring: Model: Embody Microsoft leadership principles, customer obsession, integrity, and inclusiveness
Coach: Set clear revenue targets and performance expectations, support deal strategy, help sellers adapt, learn and improve continuously
Care: Attract, develop, and retain great sales talent
understand individual motivations
and support team members’ career growth

Fulltime

French Customer Care Specialist

Randstad

Location:
Greece , Thessaloniki

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 11, 2026

Expiration:
December 30, 2026

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