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Are you a fluent French speaker, ready to advance your career in an industry-leading global company? Our client, a well-established Shared Service Center in Greece, is seeking a talented French-speaking Collections Specialist to optimize collections processes and contribute to a successful financial performance. In this role, you will engage in professional communication with business clients across the Francophone region to improve cash flow while ensuring adherence to credit policies. This is a full-time, permanent position offering a hybrid work model and the chance to join an international team.
Job Responsibility:
Contact clients via phone and email regarding overdue invoices
Send Statement of Accounts and dunning letters
Identify and resolve payment or billing issues in a timely and professional manner
Accurately record all interactions and payment commitments
Liaise with internal departments to address collection challenges
Prepare management reports on collections and account status
Build strong relationships with clients to facilitate collections and resolve any disputes
Assess payment behaviors to identify potential credit risks
Mentor and support junior team members on collections best practices and negotiation techniques
Requirements:
Experience in Accounting/ Collections/ Credit or related financial services roles
Attention to details
Strong communication and negotiation skills
Client-centric mindset
Excellent command in French
Proficient level of English
University Degree in Accounting, Finance, Business Administration or other related subject, is considered a plus
Very good knowledge MS Office
Nice to have:
University Degree in Accounting, Finance, Business Administration or other related subject