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We are seeking a highly organised and detail-oriented Freight Operations Executive, responsible for the end to end control of all shipments coming into and out of Road freight depot in Wednesbury. Highly focused, operational and administrative role so attention to detail is essential.
Job Responsibility:
Manifest daily export trailers and send related pre-advices
Scan all freight leaving the deport
Update collection and delivery status in a timely manner
Responsible for web bookings
Monitor, chase and process all POD's ensuring timely updating of internal system
Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window
All related administrative activities in the Roadfreight department
Contact hauliers to provide quotations for special collections/deliveries
Relay accurate details for each trailer to our internal customs team to allow them to create transit documents for each trailer
To ensure that each driver has the correct transit documents to enable them to comply with customs regulations at each port
Monitor and deal with transport queries by liaising with other depots
Checking that collections are clear and populating the planning sheet
Responsible for creation and issuing of run sheets detailing all collections and deliveries
Working with warehouse and transport teams to ensure smooth and efficient movement of all shipments
Customer service - dealing with queries from customers, subcontractors and drivers and assist in their enquires via face-to-face, phone and email, ensuring satisfactory and timely resolution
Data entry with attention to detail
Transport planning for some day collections
Adding accruals
Creating movements for subcontractors
Requirements:
1-2 years of relevant working experience in the Freight Forwarding industry
Experience in operations and broad knowledge of regulations
Cargowise experience preferred
Excellent MS office skills: Word, Excel and Power Point