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Freight Operations Coordinator

United Kingdom, Belfast 28000.00 - 32000.00 GBP / Year · Job Posted June 04, 2026
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Job Description

Brook Street Recruitment is delighted to be partnering with a well-established and growing freight forwarding company in Belfast to recruit a Freight Operations Coordinator on a full-time, permanent basis. Our client has a strong presence across Ireland, Northern Ireland, and The Netherlands and is part of a leading international freight network. This is an excellent opportunity to join a dynamic team within a respected organisation that prides itself on delivering exceptional customer service and logistics solutions.

Job Responsibility

  • Accept and process freight bookings, ensuring all shipment details are accurate and up to date
  • Monitor shipments throughout the transport process, making adjustments and resolving issues as required
  • Coordinate global freight forwarding operations, including container transport via Belfast Port and occasional Dublin Port activity
  • Liaise with customers, subcontractors, and service providers to ensure smooth and efficient shipment movement
  • Prepare and process invoices accurately and within required time frames
  • Maintain filing systems and complete general administrative duties
  • Provide proactive customer support and resolve operational issues efficiently

Requirements

  • Previous experience in a freight forwarding, logistics, or transport operations role is advantageous
  • Knowledge of road freight, ocean freight, short sea container services, imports, exports, LCL, groupage, and air freight would be highly desirable
  • Excellent customer service and communication skills, with the ability to build strong working relationships
  • Strong problem-solving abilities and the capability to react quickly and effectively to operational challenges
  • Ability to work independently and as part of a busy team
  • Proficiency in Microsoft Office applications and confidence in learning new software systems
  • Positive, proactive, and flexible approach to work
  • Customs experience would be beneficial but is not essential

Nice to have

Customs experience

What we offer

  • Competitive salary of £28,000 - £32,000
  • Casual dress policy
  • Free parking
  • On-site parking
  • Opportunity to join a growing international organisation
  • Supportive and collaborative team environment

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