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As a Freight Coordinator, you will assist in the planning and execution of business assets, carrier partners, and internal and external partners to optimize service and performance initiatives for the Traffic Department within Canada and the United States.
Job Responsibility:
Maintain timely and professional communication with internal and external customers on issues impacting service and overall performance
Support carrier partners through all aspects of onboarding
Audit carrier financials associated with freight movement
Analyze carrier performance metrics and conducts carrier performance reviews to influence desired behavior changes
Supports Freight Sales Representatives with custom haul order activity including entry, execution, and accessorial recovery
Works on various projects and reporting as assigned to help monitor costs and improve service
Ability to step in and carry out all aspects of carrier assignment and related activity as needed
Support ATM in gathering of supporting documents for claim investigation
Apply lean thinking and tools to identify and eliminate waste in all areas of the position
Requirements:
High school diploma or General Equivalency Degree
Proven analytical and problem-solving skills
Effective and professional verbal and written communication skills
Ability to work well with both internal and external customers
Proficient in Microsoft Office programs, including intermediate knowledge of Excel
Nice to have:
Previous experience in transportation
Experience working in both team and independent settings
Effective organizational skills
Skills to be successful in a fast-paced environment with multiple deadlines
Aptitude for learning and time management skills
What we offer:
Competitive compensation package, including bonuses for successful performance
Extensive benefits including medical, dental, 401k, and profit-sharing