Freight Brokerage Account Manager Job at Strategic Employment Partners (Moon Township)

Account Manager

The Account Manager (AM) is responsible to drive growth and maximize retention o...

Location

Canada , Winnipeg

Salary:

Not provided

Bison Transport

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (bachelor’s degree in a related field preferred)
1-3 years proven experience in account management, sales, freight brokerage, or logistics operations
Strong negotiation and communication skills with the ability to build and maintain professional relationships
Excellent problem-solving abilities and the capacity to thrive in a fast-paced, deadline-driven environment
Familiarity with transportation management systems (TMS) and Customer Relationship Management (CRM) technology considered an asset
Proficient in using technology and software applications such as Microsoft Office Suite
Strong organizational skills and attention to detail to effectively manage multiple tasks simultaneously
Understanding of transportation regulations, compliance, and industry best practices
Ability to work independently as well as collaboratively within a team environment
Flexibility to adapt to changing priorities and willingness to go the extra mile to meet client and company needs

Job Responsibility

Creating and expanding customer relationships across functional departments within the customer supply chain through regular customer meetings and connections
Conducting regular business reviews, leveraging internal data and market intelligence to gain customer insights that aid in uncovering new opportunities for growth
Negotiating rates as required for the successful onboard of new business and transactional loads and working with the customer to improve rate quality on existing business
Maintaining a record of sales related activities in Bison CRM including updating contacts, recording meetings, and creating opportunities where appropriate
Acting as an advocate for customers, internally conveying their customer-specific needs across the organization, to ensure proper alignment and prioritization of resources
Regular review of their portfolio customer’s revenue, OR and service performance results to monitor and drive account health
Proactively reviewing of the customer’s operational plan and volume expectations to ensure they are being adhered to by both Bison and the customer
Identifies and implements process improvements and cost avoidance for Bison and the customer
Understanding of rate, billing, and accessorial agreements to facilitate accurate and timely invoicing and collection practices
Other duties as assigned

What we offer

Supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Engaging Wellness Program & extracurricular sports teams

Fulltime

Account Manager

The Account Manager (AM) is responsible to drive growth and maximize retention o...

Location

Canada , Mississauga

Salary:

Not provided

Bison Transport

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (bachelor’s degree in a related field preferred)
1-3 years proven experience in account management, sales, freight brokerage, or logistics operations
Strong negotiation and communication skills with the ability to build and maintain professional relationships
Excellent problem-solving abilities and the capacity to thrive in a fast-paced, deadline-driven environment
Familiarity with transportation management systems (TMS) and Customer Relationship Management (CRM) technology considered an asset
Proficient in using technology and software applications such as Microsoft Office Suite
Strong organizational skills and attention to detail to effectively manage multiple tasks simultaneously
Understanding of transportation regulations, compliance, and industry best practices
Ability to work independently as well as collaboratively within a team environment
Flexibility to adapt to changing priorities and willingness to go the extra mile to meet client and company needs

Job Responsibility

Creating and expanding customer relationships across functional departments within the customer supply chain through regular customer meetings and connections
Conducting regular business reviews, leveraging internal data and market intelligence to gain customer insights that aid in uncovering new opportunities for growth
Negotiating rates as required for the successful onboard of new business and transactional loads and working with the customer to improve rate quality on existing business
Maintaining a record of sales related activities in Bison CRM including updating contacts, recording meetings, and creating opportunities where appropriate
Acting as an advocate for customers, internally conveying their customer-specific needs across the organization, to ensure proper alignment and prioritization of resources
Regular review of their portfolio customer’s revenue, OR and service performance results to monitor and drive account health
Proactively reviewing of the customer’s operational plan and volume expectations to ensure they are being adhered to by both Bison and the customer
Identifies and implements process improvements and cost avoidance for Bison and the customer
Understanding of rate, billing, and accessorial agreements to facilitate accurate and timely invoicing and collection practices
Other duties as assigned

What we offer

Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams

Fulltime

Account Manager

The Account Manager (AM) is responsible to drive growth and maximize retention o...

Location

Canada , Calgary

Salary:

Not provided

Bison Transport

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (bachelor’s degree in a related field preferred)
1-3 years proven experience in account management, sales, freight brokerage, or logistics operations
Strong negotiation and communication skills with the ability to build and maintain professional relationships
Excellent problem-solving abilities and the capacity to thrive in a fast-paced, deadline-driven environment
Familiarity with transportation management systems (TMS) and Customer Relationship Management (CRM) technology considered an asset
Proficient in using technology and software applications such as Microsoft Office Suite
Strong organizational skills and attention to detail to effectively manage multiple tasks simultaneously
Understanding of transportation regulations, compliance, and industry best practices
Ability to work independently as well as collaboratively within a team environment
Flexibility to adapt to changing priorities and willingness to go the extra mile to meet client and company needs

Job Responsibility

Creating and expanding customer relationships across functional departments within the customer supply chain through regular customer meetings and connections
Conducting regular business reviews, leveraging internal data and market intelligence to gain customer insights that aid in uncovering new opportunities for growth
Negotiating rates as required for the successful onboard of new business and transactional loads and working with the customer to improve rate quality on existing business
Maintaining a record of sales related activities in Bison CRM including updating contacts, recording meetings, and creating opportunities where appropriate
Acting as an advocate for customers, internally conveying their customer-specific needs across the organization, to ensure proper alignment and prioritization of resources
Regular review of their portfolio customer’s revenue, OR and service performance results to monitor and drive account health
Proactively reviewing of the customer’s operational plan and volume expectations to ensure they are being adhered to by both Bison and the customer
Identifies and implements process improvements and cost avoidance for Bison and the customer
Understanding of rate, billing, and accessorial agreements to facilitate accurate and timely invoicing and collection practices
Other duties as assigned

What we offer

Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams

Fulltime

Operations Manager

We are looking for an experienced Operations Manager to join a transportation or...

Location

United States , Lowell

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in transportation, logistics, brokerage, supply chain, or a closely related operational environment
Prior experience leading, supervising, or mentoring team members in an operations or customer service setting
Practical knowledge of less-than-truckload transportation and the operational demands of a fast-paced freight environment
Hands-on experience working with carriers, customers, and transportation management or dispatch-related systems
Strong problem-solving ability with a track record of handling service issues, scheduling challenges, and shifting priorities effectively
Clear communication and relationship-building skills with the ability to work across internal teams and external partners
Background in brokerage operations, carrier management, customer service, or transportation planning is highly valued
Familiarity with customer account support, computer-aided dispatch, call center customer service, job scheduling, and delivering high-quality customer service

Job Responsibility

Direct daily transportation activities to ensure shipments are managed efficiently, service commitments are met, and customer expectations are consistently exceeded
Guide, coach, and support operations staff while creating a team environment centered on accountability, development, and strong service standards
Coordinate onboarding activities for new customers and help implement solutions that set the foundation for smooth ongoing service
Build productive partnerships with customers, carriers, and internal teams to resolve issues quickly and maintain reliable communication
Evaluate current workflows, introduce process improvements, and establish practical operating standards that enhance consistency and scalability
Work closely with commercial partners to support client retention, contribute to growth efforts, and align service execution with customer needs
Monitor key performance indicators, service results, and financial outcomes to drive operational efficiency and support profitability goals
Contribute to transportation planning and pricing decisions by identifying service options that balance customer requirements with operational effectiveness

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Operations Manager

We are looking for an experienced Operations Manager to lead transportation and ...

Location

United States , Southlake

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

7+ years of experience in operations management within transportation, freight brokerage, or logistics environments
Strong knowledge of ground transportation, air transportation, and end-to-end freight movement processes
Demonstrated ability to lead teams, manage performance, and develop employees in a service-driven setting
Experience working with freight carriers, freight companies, freight forwarders, and customer accounts
Solid understanding of transportation management, freight operations, and logistics coordination best practices
Proven skill in handling service issues, negotiating rates, and maintaining strong business relationships
Ability to manage multiple priorities, make informed decisions quickly, and perform effectively in a fast-paced environment

Job Responsibility

Direct day-to-day brokerage and transportation operations, ensuring freight is planned, assigned, monitored, and completed with a high level of service
Manage shipments from initial booking through final delivery, maintaining visibility across each stage and resolving exceptions quickly
Balance load coverage, margin performance, and customer expectations to support both operational success and profitability
Track shipment activity closely and take immediate action to address delays, disruptions, or carrier-related challenges
Create and refine operating workflows that improve consistency, efficiency, and the ability to support business growth
Lead, coach, and support coordinators, dispatch staff, and carrier sales team members to strengthen overall team performance
Set measurable performance standards, review results regularly, and provide feedback that encourages employee development
Build productive relationships with shippers, carriers, and customers while serving as a point of escalation for service concerns
Negotiate transportation rates and service terms with external partners to maintain competitive and reliable solutions

What we offer

Medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Analyst Foreign Trade Zone

The position of Analyst Foreign Trade Zone provides general administrative suppo...

Location

United States of America , Somerville

Salary:

57000.00 - 75810.00 USD / Year

Puma Group

Expiration Date

Until further notice

Requirements

High school diploma required, Associate's or Bachelor's degree in related field preferred
3+ years of experience working in import/export environment preferred
prior FTZ experience a plus
Basic understanding of inventory controls in a high-volume distribution center
Excellent communication skills in both written and verbal form
Detail oriented, organized and efficient
Self-starter with ability to solve problems and deliver required results with minimal supervision
Operate Microsoft Office applications, including basic Excel, Word, and Outlook
Able to occasionally work extended hours or weekends depending on project needs and seasonal demands
Knowledge of business, accounting, and/or import concepts and strong mathematical skills

Job Responsibility

Provide general administrative support including data entry to specialized software designed to track inventory within the Foreign Trade Zone
Review of inbound import documentation and daily maintenance of data flowing through the Foreign Trade zone software
Resolution of any discrepancies between documentation, the zone software and in house inventory system
FTZ daily, weekly and monthly reporting as required by US Customs
Liaise with Traffic, Warehouse and Order Management departments to monitor incoming imports and expedite in bond movement of freight to the FTZ
Reviews commercial shipping documentation for accuracy and compliance with Customs requirements
Audit FTZ admittances in the zone software by cross checking shipping documentation and warehouse receipts, complete error resolution reports, correct discrepancies, and confirm any needed corrections take place in the ERP system
Timely filing of weekly and periodic reports (214’s, 3461’s, 7501’s, 7512’s…etc) as required by US Customs and Foreign Trade Zone Board
Organize and maintain all required documents for Customs prescribed record keeping requirements
Data analysis / special projects as needed

What we offer

Bonus

Fulltime

Manager, Customer Accounts

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving...

Location

United States , Mendota Heights

Salary:

76230.00 - 111804.00 USD / Year

KeHE Distributors

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field preferred.
Minimum of 5 years of experience in freight brokerage, 3PL, or transportation operations.
Minimum of 3 years of experience in leadership or account management capacity.
Experience managing customer relationships and delivering results in a freight brokerage or transportation environment.
Must be able to sit or stand for extended periods.
Use of computer and phone on a daily basis.
Minimal travel may be required (e.g., to trade shows, customer, or carrier visits).

Job Responsibility

Manage and grow a portfolio of customer accounts by delivering outstanding service execution and identifying opportunities for expansion.
Build strong relationships with assigned customer accounts, ensuring a high level of satisfaction and responsiveness.
Manage customer escalations and serve as the primary stakeholder for customer issue resolution
Understand customer supply chain goals and develop tailored solutions to meet service and cost performance expectations.
Identify and pursue opportunities to grow wallet share with existing customers through additional services, lanes, and modes.
Proactively gather feedback to uncover unmet needs, service gaps, or future business opportunities.
Monitor and report out account-level and customer portfolio financial performance
including revenue, gross margin, and cost-to-serve contribution analysis.
Lead new customer onboarding by gathering service expectations, defining internal requirements, and documenting process and procedures.
Leads pricing support for existing accounts and new opportunities, ensuring profitability and competitiveness.

What we offer

Health/Rx
Dental
Vision
Flexible and health spending accounts (FSA/HSA)
Supplemental life insurance
401(k)
Paid time off
Paid sick time
Short term & long term disability coverage (STD/LTD)
Employee stock ownership (ESOP)

Fulltime

Senior Business Development Rep

We're recruiting on behalf of a well-established global logistics company with 2...

Location

United States , Austin

Salary:

85000.00 - 100000.00 USD / Year

Strategic Employment Partners

Expiration Date

Until further notice

Requirements

4–7 years of domestic freight sales experience
3PL or brokerage background (not freight forwarding)
Shipper-facing sales — not carrier-side
FTL / LTL / intermodal experience
Proven new logo hunter with high prospecting activity
Someone who thrives on a competitive floor

Job Responsibility

Targeting U.S. shippers
Owning pipeline from cold outreach through close across FTL, LTL, and intermodal
No inherited accounts
No account management
Full ownership

What we offer

100% covered medical for employee
PTO
50% premiums covered for dependents
Relocation covered

Fulltime

Select Country

Freight Brokerage Account Manager

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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