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The Support Practitioner will support wellbeing of participants and the smooth running of Norwich Theatre’s week-long Summer Holiday Club for ages 7-13. They will help create a safe, engaging, and inclusive environment by supporting participants during sessions, encouraging positive behaviour, enabling participants’ full potential, and assisting artists and facilitators with workshop delivery.
Job Responsibility
Provide practical support to children and young people during sessions
Help participants feel confident and welcomed in the space, as a key contact
Encourage engagement in activities, ensuring every child feels able to take part
Offer reassurance and individual attention when needed
Help practitioners regulate participants’ behaviour through positive guidance strategies
Help maintain a positive, calm, and safe space for all participants
Model respectful, inclusive, and supportive behaviour
Assist artists and practitioners in setting up, running, and packing away workshop activities
Help distribute materials, organise the space, and support transitions between activities
Communicate with artists/facilitators about any participant needs, concerns, or access requirements
Contribute to creating an energised, collaborative and creative atmosphere
Support the physical and emotional wellbeing of all participants
Identify and report safeguarding concerns in line with Norwich Theatre policies
Promote an inclusive environment where every participant feels safe, respected, and able to express themselves
Work collaboratively with the Creative Engagement team, facilitators, and other support staff
Participate in daily briefings/debriefs
Share observations throughout the week to help improve session delivery and participant experience
Requirements
Experience working with children and young people in an education, arts, or community setting
Confident supporting children with diverse needs, including SEND
Strong interpersonal and communication skills
Ability to remain calm, patient, and positive in busy or challenging moments
Understanding of safeguarding and commitment to best practice
Reliable, punctual, and well-organised
Nice to have
Experience in performing arts, creative activities, or workshop delivery
Familiarity with positive behaviour-support strategies
Previous experience supporting holiday schemes, camps, or group activities