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Freelance Senior Content Strategist

United States, Washington DC · Job Posted February 21, 2026
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Job Description

At AKQA we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients. Content strategists at AKQA are curious thinkers who want to investigate, understand and organize to create a better future, with a specific focus on the content that powers our clients’ experiences. To us, content is more than text on a screen, it is the story and information that drives our clients’ brands and products forward. In this role, the Senior Content Strategist will lead the content experience for one or more projects, from auditing the current experience, identifying the gaps and opportunities, creating an ideal state and developing a plan to get there. They will work closely with the client, the Content Strategy Director and an integrated project team to formulate and deliver smart, tailored, content frameworks, recommendations and systems that balance user, brand and business needs, and bring impactful digital products, services and experience ecosystems to life.

Job Responsibility

  • Lead strategic content thinking across digital products and services, integrating messaging, information architecture, and content design to shape cohesive end-to-end experiences
  • Translate complex research, business objectives, and user needs into clear strategic narratives and executive-level presentations that drive stakeholder alignment and client buy-in
  • Develop strong points of view grounded in qualitative and quantitative insights, synthesizing data into actionable frameworks, experience principles, and scalable content approaches
  • Partner cross-functionally with UX, design, copy, technology, and client teams to bring strategies to life, fostering collaborative energy and shared ownership across disciplines
  • Apply voice, tone, and experience guidelines while contributing to interface content, messaging systems, and long-form storytelling as needed
  • Champion clarity, storytelling rigor, and strategic excellence through thoughtful communication, facilitation, and leadership within internal teams and client engagements

Requirements

  • Experience working in content strategy, digital strategy or digital content creation, and a list of projects you can share that show your thoughtfulness and approach
  • Strong writing and editing skills
  • Comfortable with the unknown, in fact, it sparks your curiosity
  • Enjoy applying structure and rigor to disorganized information to find new insights and clarity
  • Deep consumer empathy and experience working in human-centered design environments
  • High level of attention to detail
  • At least 4 years working in content strategy for digital experiences or ecosystems

Nice to have

A love of writing outside of work is always appreciated

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