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The role is a part-time and freelance engagement where you can work remotely from home. On average, the successful candidates will be working with us around 341 hours a year and the monthly average is 31 hours per month. November and December are the peak season, and we may need you around 50-75 hours per month. It is an on-gong freelance work and you will be part for an exciting seasonal marketing campaign.
Job Responsibility:
Interpret test requirements and implement technical instructions required for the content validation
Perform test cases outlined in the test scripts to validate content staged for publication during various phases: staging, pre-live and live environments
Conduct content validation across multiple platforms: wed, mobile app, etc
Install and utilize multiple technical tools required for the testing/validation workflow
Identify and reproduce the bugs within the validation test cases
Accurately capture the bugs to create fix tickets while correctly assessing the gravity or importance of each issue
Appropriately escalate inquiries using concise and clear language
Maintain a malfunction log for reporting the bugs
Confirm that debugging is done accurately and update the malfunction log respectively
Learn testing platforms carefully and independently to ensure smooth functioning during testing activity
Requirements:
Based in US and willing to work in PST time zone
Commitment to flex hours: nights and some weekend hours, if needed, for business-critical campaign validations to support global business
Ability to navigate through ambiguity independently and make decisions on the spot without having an immediate solution
Ability to manage multiple tasks simultaneously and maintain critical thinking and business acumen under pressure
Self-starter and self-learner able to ramp up quickly in hi tech environment requiring minimal to no supervision
A relentless passion for perfection and a keen eye for detail
Team player with demonstrated ability to step in to help peers when needed
Excellent understanding how to file fix tickets to provide concise and clear instructions required for the engineering team to be able to replicate the bug
Previous experience in a dynamic and fluid environment is a must
Ability to transcribe discovered issues using concise technical language for the engineering team to reproduce the bug
Proven track record of minimal to no supervision during testing activities
Must have at least two IOS devices 2016 or newer, including a Mac
Nice to have:
Testing experience across multiple platforms: web, mobile apps, etc
Native or near native speaker of the language, as well as English
Previous experience as a tester/validator in any testing category/field
Experience in interpreting test scripts and implementing technical instructions in real time validation
Proven experience working in a cross-cultural, multi-national organization
Experience working with ticketing and content management systems