Fraud Strategy Lead Job at Robinhood (Menlo Park)

Fraud Strategy Manager

Navan is expanding its Fraud Risk Management organization to build world-class f...

Location

United States , Dallas

Salary:

Not provided

Navan

Expiration Date

Until further notice

Requirements

7–10+ years of experience in fraud strategy, fraud analytics, or financial crime risk management
Strong experience designing and managing fraud rules, policies, and decision strategies in production environments
Deep understanding of how machine learning models and features are used to inform fraud decisions
Proficiency in SQL and strong working knowledge of Python for analysis and strategy validation
Experience working with large-scale data platforms such as Snowflake, Databricks, Spark, or similar
Solid understanding of card payments, transaction flows, identity verification, and fraud typologies (ATO, synthetic identity, first-party fraud, third-party fraud, scams)
Demonstrated ability to partner effectively with Data Science, Engineering, Product, and Fraud Operations teams
Strong analytical mindset with the ability to translate complex data into clear, actionable strategy decisions
Excellent communication skills, including presenting strategy recommendations to senior leadership
Experience in fintech, payments, travel, or e-commerce environments preferred

Job Responsibility

Own and drive fraud strategy for key risk areas across travel and expense, balancing fraud loss reduction with customer experience
Design and evolve fraud rules, thresholds, and decision workflows, informed by data science models, ML features, and investigative insights
Partner closely with Data Science teams to translate machine learning model outputs and features into effective, explainable fraud strategies
Lead strategy development across onboarding, payments, expense submissions, and transaction monitoring
Apply advanced analytics techniques (trend analysis, segmentation, clustering, network analysis) to identify emerging fraud patterns and control gaps
Perform root-cause analysis and loss attribution, quantifying financial impact and prioritizing strategy improvements
Own strategy performance metrics, including fraud loss, approval rates, false positives, and customer friction
Collaborate cross-functionally with Fraud Operations to ensure strategies are operationally executable and continuously optimized
Partner with Engineering and Product to implement fraud strategies into real-time and batch decisioning systems
Drive experimentation and A/B testing of rules, thresholds, and model-driven strategies

What we offer

Generous medical plans, dental, and vision benefits with premiums covered by Navan
Various insurance options designed to cover each family's needs
Paid parental and bereavement leave
Subsidized commuter benefits
Mental health support
Connectivity stipends
Pet insurance

Fulltime

Credit Business Analyst, Banking Fraud

Join us in building the future of finance. Our mission is to democratize finance...

Location

United States , Menlo Park; New York; Washington

Salary:

166000.00 - 195000.00 USD / Year

Robinhood

Expiration Date

Until further notice

Requirements

5–7 years of experience in fraud strategy, with a strong track record in fraud detection and prevention for banking products like checking or savings
Strong quantitative skills and a problem-solving mindset
comfortable working with large datasets to inform strategy
Hands-on experience with SQL, R, or Python (including tools like Pandas and scikit-learn)
Excellent communication skills with the ability to distill complex insights for varied audiences
A Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field

Job Responsibility

Design and lead initiatives that reduce fraud across our banking ecosystem using data, technology, and customer-back insights
Collaborate cross-functionally with product, operations, and engineering teams to build a robust fraud defense strategy
Monitor real-time fraud activity and maintain a dynamic feedback loop to continuously improve detection capabilities
Own strategy and execution of fraud mitigation for ACH, wire transfers, and other money movement types
Communicate strategic decisions clearly and effectively with senior stakeholders across the business

What we offer

Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
Exceptional office experience with catered meals, events, and comfortable workspaces

Fulltime

Counter Fraud Manager

The role provides critical assurance to senior leadership, the Board and externa...

Location

United Kingdom , London

Salary:

32.64 GBP / Hour

Butler Rose

Expiration Date

Until further notice

Requirements

Strong customer-focused approach with the ability to balance fraud risk with a positive customer experience
Housing qualification or equivalent experience in housing management
Professional accreditations: ACFS or PinS, plus ICA AML Officer Certification or equivalent
In-depth knowledge of fraud, risk and investigative legislation, including: Proceeds of Crime Act 2002, Terrorism Act 2000, Prevention of Social Housing Fraud Act 2013, Fraud Act 2006, Social Security Acts 1992 & 1997, Theft Act 1968, Money Laundering Regulations 2017/2019, and related frameworks
Minimum 5 years' experience in Fraud and Risk Management, including leading investigative or enforcement teams
Skilled in conducting complex investigations, interviewing witnesses and suspects (PACE-compliant), securing evidence, and attending court
Ability to interpret and explain complex legislation confidently to stakeholders
Strong analytical skills with advanced IT proficiency, including Microsoft Office and the ability to identify weaknesses in PSP platforms
Highly motivated, proactive, and able to work both independently and collaboratively
Excellent communication skills with the ability to engage stakeholders at all levels

Job Responsibility

Lead and manage the Counter Fraud Team to effectively detect, prevent and respond to all types of fraud
Drive proactive fraud prevention strategies and collaborate with internal teams and external agencies to recover assets, pursue unlawful gains and support prosecution where appropriate
Develop and implement policies, procedures and training to strengthen financial crime prevention and compliance across the organisation
Ensure full compliance with counter-fraud and AML requirements across employees, agents and partners, providing assurance to senior leadership and the Board
Develop strategic fraud prevention and detection frameworks addressing online fraud, contractor fraud, money laundering and other financial crime threats
Lead and oversee fraud investigations and risk assessments, working with internal teams, external partners, police forces and the CPS
Train, advise and support staff and agents on recognising and investigating financial crime, ensuring timely and effective case progression
Support the organisation's MLRO and MLCO with AML compliance, risk assessments and liaison with the NCA and other authorities
Act as the named responsible officer for whistleblowing activity, managing confidential reports, conducting investigations and advising senior governance committees
Prepare witness statements and attend civil or criminal court hearings as required

Fulltime

New

Claims Fraud Consultant

Are you looking for a new challenge? Fancy helping us shape the future of motor ...

Location

United Kingdom , Manchester

Salary:

Not provided

Prima

Expiration Date

Until further notice

Requirements

Proven experience in managing Claims Fraud
Aware of current market strategies
High level of technical competency, which can be demonstrated in case handling and through case discussion
High level of knowledge of market-leading Fraud tools such as SIRA
Ability to utilise data to interpret performance trends and translate insights into actionable commercial strategies
Highly effective communicator and influencer with strong influencing skills, capable of building credibility and managing relationships with both internal senior leaders and external partners

Job Responsibility

TPA Oversight & Relationship Management: Supervise and manage the Third Party Administrator, conduct case reviews and audits, identify leakage or process gaps, and maintain a strong, constructive working relationship
Technical Expertise & Complex Claims Support: Provide fraud expertise, supporting the UK Claims Manager with large or complex cases and presentations to reinsurers and internal stakeholders
Fraud Claims Handling & Team Development: Initially manage fraud claims directly, later supporting leadership as the team grows, and contribute to the design and delivery of technical training to strengthen fraud capability
Platform & System Development: Contribute to the development of the Global Claims Platform, shaping efficient processes and driving its evolution to become market-leading
Strategy, Governance & Compliance: Support the long-term fraud strategy, establish robust governance and performance frameworks, and ensure adherence to protocols and case strategies
Process Improvement & Escalation Management: Lead change initiatives to improve efficiency, digital adoption, and customer experience, while acting as the final escalation point for complex or high-value fraud cases

What we offer

Hybrid working, with a mix of home and office days
Access to learning resources, mentorship and a growth plan tailored to you
Private healthcare, gym discounts, wellbeing programs and mental health support

Fulltime

New

Head of Fraud Prevention

This Managing Director role, Global Head of Fraud Prevention, is a senior leader...

Location

United States , Tampa; Jacksonville; Charlotte

Salary:

250000.00 - 500000.00 USD / Year

Citi

Expiration Date

February 27, 2026

Requirements

15+ years’ experience in global Fraud, operational risk, or credit risk experience. Institutional and/or Retail/Commercial Banking required
Detailed understanding of key Fraud prevention technologies required to manage across customer lifecycle: Identity Verification, Application Fraud, Authentication, Session Profiling, Transactional Profiling, Link Analysis and Fraud Case management
Knowledgeable about Fraud risks associated checking, ACH, wires, and other payment rails
Demonstrated experience in Fraud product strategy, delivery, and management, preferably within the financial services sector
Proficiency in implementing Fraud monitoring, detection, and prevention tools
Experience with authentication tools deployment
Effective relationship building, stakeholder, and third-party vendor management skills
Effective people management skills with a proven history of effective delegation, motivation, and employee and customer satisfaction
Resilience in the face of pressure and a broader understanding of intelligent risk decisions
Wider knowledge of internal Fraud risk

Job Responsibility

Define, lead, and execute the strategic vision for Global Fraud Operations, focused on a transformative digital-first strategy that delivers industry-leading fraud performance
Drive digitization and the adoption of advanced technologies, including Artificial Intelligence, to create new business value, improve customer experience, and optimize operations
Provide end-to-end accountability to prevent, detect, and mitigate fraud across all consumer, wealth services, markets, banking, international, and all customer-facing digital platforms
Enable business growth by protecting Citi and its clients through compliance with regulatory requirements, balancing customer experience, expense management, and risk appetite
Provide direct leadership and optimize the Fraud strategies and performance of the Institutional, Consumer, Wealth, and Digital Fraud Ops teams, including First- and Third-Party Fraud, Global Analytics Modeling and Data
Oversee the management and modernization of the entire Fraud Operations function, which comprises over 7,000 employees in multiple domestic and international locations
Deliver flawless execution of daily operations, maintaining high service levels, and effective management of high-volume transactions and client interactions
Monitor and protect customer channels, securing both digital and analog platforms that are over-indexed in losses and risk
Drive relevant, actionable, and timely "all source intelligence" into decision processes to prevent, detect, and mitigate the highest priority fraud risks
Responsible for establishing, maintaining, and enforcing robust Fraud policies, practices, and prevention capabilities

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

Account Executive Leader - Fraud

We work with prospective customers to help them navigate and evaluate our soluti...

Location

United States

Salary:

116736.00 - 220050.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

7+ years of relevant market experience
3+ years of managing a revenue-driving team
Deep experience and market knowledge within the Fraud space inclusive of Fraud, Risk, Identity Verification, KYC/AML and Identity space
Effective territory/account management: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management, pipeline management, large dollar licensing and deal negotiation
Strong communication and presentation skills, and an ability to build relationships with prospects and customers, up to the C-suite
Strong collaboration skills and ability to work across a variety of internal stakeholders
Excitement to work in a high-growth environment and to help build processes and scale product growth across the revenue team

Job Responsibility

Owns and drives company-wide revenue performance for Plaid’s Fraud solutions, with clear accountability for revenue growth, pipeline generation, and deal execution
Maintains a rigorous revenue forecast for Fraud solutions
Builds, hires, and leads a high-performing team aligned to revenue goals, ensuring coverage, productivity, and scalable sales execution
Acts as an executive seller and market expert, leading high-impact sales conversations, strategic customer engagements, and industry events to accelerate pipeline creation and close complex, enterprise deals
Develops top-tier sales talent by setting a high performance bar, coaching through real deals, and preparing team members for expanded scope and senior leadership roles
Coaches sellers with a challenger mindset, enabling teams to lead with insight, reframe customer risk and fraud strategies, and uncover net-new and expansion revenue opportunities
Maintains a real-time view of product-market fit across segments, verticals, and geographies, identifying growth levers and partnering cross-functionally to unlock new revenue opportunities
Serves as a strategic advisor to segment sales and product leadership, shaping and executing go-to-market strategies that maximize revenue impact for Fraud solutions
Identifies structural, systems, and process gaps that limit revenue scale, partnering with GTM and Product leadership to prioritize and drive improvements
Plays a key role in quarterly and annual planning by setting ambitious revenue targets for Fraud solutions and defining the strategy, resources, and execution plan required to exceed them

Fulltime

Head of Fraud

Prezzee is a global leader in digital gifting and payments. We’re seeking a Head...

Location

United States , San Jose

Salary:

200000.00 USD / Year

Prezzee

Expiration Date

Until further notice

Requirements

10+ years’ experience in fraud prevention, detection, or risk management (fintech, payments, banking)
Expertise in digital payments, ecommerce fraud, and AI/ML-driven detection
Experience influencing Executive and Board-level stakeholders
Strong people leadership and coaching mindset to guide a talented team
Experience in scaling or high-growth environments preferred

Job Responsibility

Lead and execute Prezzee’s global fraud strategy
Mentor and guide a team of fraud, risk, and AI/ML specialists
Design, optimise, and manage AI/ML models for fraud detection
Partner with Product, Engineering, Data, and Fraud Operations to deliver end-to-end fraud controls
Advise executives and the Board on emerging threats, risks, and mitigation strategies
Manage fraud platforms, vendors, and industry relationships
Ensure fraud risk is proactively assessed for new products and market expansions

What we offer

Competitive incentives that reward your success and contribution
Comprehensive health, dental, vision, and 401(k) match benefits
Flexible work hours, Culture Swap Days, and the freedom to work from anywhere* for 30 days a year
Prezzeeversary Leave – Extra day of annual leave for each year you’re with us
BirthYay Leave – Celebrate you with a paid day off during your birthday month
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers
Fun and meaningful events, both virtual and in-person, to build community and connections
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride
Continuous learning through Litmos, LinkedIn Learning, industry-focused opportunities, and Lunch & Learn sessions
Access to the Telus Wellbeing platform, supporting your mental, social, financial, and physical health

Fulltime

Senior Risk & Fraud Lead

We are looking for a Senior Risk & Fraud Lead (LATAM) to build and drive Docplan...

Location

Mexico , Mexico City

Salary:

Not provided

DocPlanner GmbH

Expiration Date

Until further notice

Requirements

Senior-level experience in risk management, fraud prevention and AML/compliance across multiple business functions
Strong background in fintech, payments, financial services, e-commerce, or marketplaces with proven operational risk management expertise
Proven hands-on experience across multiple LATAM markets (not single-country) with deep understanding of regional risk landscapes
Deep expertise in cross-border payment systems and payment fraud, and broader operational risk controls
Demonstrated experience leading fraud investigations, operational risk assessments and managing financial crime incidents
Strong stakeholder management skills, with the ability to influence across business units and cultures and jurisdictions
Analytical mindset with strong risk assessment capabilities, fraud detection instincts, and data-driven decision making
Comfortable working independently across time zones in a fast-paced, high-growth environment with complex risk challenges
Bachelor’s degree in Finance, Economics, Criminal Justice, Business Administration, or related field
English – Fluent

Job Responsibility

Develop and implement operational risk management frameworks, conducting risk assessments and establishing mitigation strategies to support LATAM expansion and ongoing operations
Design and implement fraud detection and prevention programs across LATAM markets, including advanced monitoring systems and response protocols
Establish and maintain robust anti-money laundering and know-your-customer programs aligned with regional regulatory requirements and international standards
Build and oversee fraud controls, including transaction monitoring and emerging payment related risks
Lead operational risk assessments, complex fraud investigations, and incident response, coordinating with internal teams, vendors, and external authorities
Act as a trusted advisor to senior stakeholders on comprehensive LATAM risk management, fraud prevention, and compliance topics
Define and track KPIs related to operational risk exposure, fraud loss, prevention effectiveness, investigation timelines, and regulatory compliance

What we offer

Healthcare insurance
Wellness that works for you – from gym memberships to mental health support
Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge
Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave
Career Growth – lots of chances to learn, develop, and explore new paths
A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment
Flexibility That Works for You – Remote work and flexible hours

Fulltime

Fraud Strategy Lead

Robinhood

Location:
United States , Menlo Park ▼
New York
Washington

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Location:United States , Menlo Park ▼New YorkWashington

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 18, 2026

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