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Join us as a Fraud Strategy Lead – Banking Fraud and Scams at Barclays where you will help shape the future of banking by ensuring the safe and effective use of digital platforms, with a focus on secure customer journeys in the app, online and open banking. This role involves identifying and mitigating risks around third-party fraud and collaborating closely with business teams to improve processes and ways of working for safe digital banking. The position contributes to creating straightforward, user-friendly experiences while maintaining the safety of the customers channel of choice.
Job Responsibility:
Development of strategic direction for risk, including the implementation of up-to-date methodologies and processes
Management of the risk department, including oversight of risk colleagues and their performance, implementation of risk priorities and objectives, oversight of department efficiency and effectiveness
Relationship management of risk stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third-party services
Adherence to the Risk policy, standards and frameworks, and maintaining a robust control environment
Requirements:
Considerable background in fraud, digital fraud, risk mitigation including open banking and digital verification
Proven experience developing strategies against 3rd party fraud, preferably in digital channels
Considerable background in fraud, digital fraud, risk mitigation including personal, business, wealth and private premier banking
Demonstrable change management experience in a customer and risk-centric focused role
Proven stakeholder management experience, with the ability to influence in a consulting capacity at Director & Managing Director level
Previous experience leading strategic change
Previous experience with vendor and regulator management
Nice to have:
Strategy experience
Knowledge of the mobile banking app and online banking processes
What we offer:
Focus on wellbeing
Unique initiatives to enhance your wellbeing like our colleague allotment