This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a Fraud Specialist to support risk management efforts by identifying, investigating, and resolving suspected fraudulent activity that could affect the organization and its clients. This position focuses on protecting funds, reducing exposure to financial crime, and partnering with internal teams and external institutions to address incidents effectively. Based in Rochester, New York, this is a Long-term Contract opportunity for a detail-oriented individual who can combine analytical judgment, compliance awareness, and strong communication skills in a fast-paced environment.
Job Responsibility
Examine high-risk client profiles and transaction activity flagged by fraud prevention controls, and take action to stop potentially harmful activity before losses occur
Investigate reported fraud incidents, including altered or improperly endorsed checks, while coordinating with internal stakeholders to support timely resolution
Document case details in centralized tracking systems so information can be used for reporting, trend analysis, and broader fraud prevention efforts
Partner with financial institutions to help secure affected accounts and support recovery efforts when unauthorized activity is identified
Review situations involving potential exposure of sensitive personal information and guide appropriate response steps in line with company policy and legal requirements
Assess onboarding exceptions when clients do not pass authentication checks, using research tools to confirm legitimacy and determine appropriate risk mitigation measures
Provide practical guidance to internal teams and clients on fraud prevention practices, incident handling procedures, and next-step resolution options
Compile and monitor incident metrics to identify patterns, recurring threats, and areas where fraud controls can be strengthened
Requirements
Associate degree in Criminal Justice, Economic Crime Investigation, Finance, Business, or a related field
At least 1 year of experience in fraud investigations, banking, compliance, business finance, or a closely related area
Working knowledge of fraud prevention, financial crime controls, and risk mitigation practices
Ability to research account activity, evaluate suspicious patterns, and make sound decisions based on available information
Familiarity with policies, procedures, and regulatory considerations related to fraud, privacy, and financial transactions
Strong written and verbal communication skills with the ability to work effectively across internal teams and external partners
Experience maintaining accurate case records, preparing reports, and tracking statistics for trend analysis
What we offer
Medical, vision, dental, and life and disability insurance