Fraud & Scams Officer Job at Randstad (Bedford Park)

Fraud & Scams Officer

Location

Australia , Bedford Park

Salary:

45.00 AUD / Hour

Randstad

Expiration Date

June 18, 2026

Requirements

Previous experience in fraud investigation or a related field
Investigative mindset
Empathetic nature
Ability to work both autonomously and in a team environment
Strong analytical skills and attention to detail
Excellent communication and interpersonal abilities
Ability to handle sensitive information with confidentiality
Proficient in using computer systems and data analysis tools

Job Responsibility

Inbound and outbound calls from customers in relation to card and digital fraud, scams, merchant fraud and any dispute matters
Provide guidance and support to individuals who have been victims of fraud
Monitor phone, internet banking, credit card, cheque, merchant fraud and transactional alerts for fraud and scam activity
Create scam and fraud files for case management
Refund and recover funds
Reporting fraudulent customers to regulatory bodies
Follow compliance and regulation protocols
Analyse data to identify patterns and trends related to fraudulent activities

What we offer

Competitive pay rate of $45+ per hour + superannuation
Comprehensive training with ongoing support
Hybrid work model after 6 months
Opportunities for professional development and growth
Attractive discounts and perks that come with working for a Big 4 Bank

Fraud & Scams Officer

As a Fraud and Scams Officer, you will operate within a high-volume inbound and ...

Location

Australia , Parramatta

Salary:

45.00 - 46.00 AUD / Hour

Randstad

Expiration Date

June 24, 2026

Requirements

Minimum of one year experience in a high-volume call centre environment (open to any industry)
Full availability to work a rotating roster, including weekends and shifts scheduled between 6:00 AM and 8:00 PM
A "customer-obsessed" mindset with a proven ability to deliver high-quality service while managing complex or sensitive situations
Clear, professional, and concise verbal and written communication skills are essential for documenting investigations and speaking with customers
A proactive, "can-do" attitude with the ability to remain composed and solution-oriented in a fast-paced environment

Job Responsibility

Inbound Call Handling: Manage high-volumes of customer interactions regarding suspicious account activity, scams, and unauthorised transactions
Case Management: Efficiently process a daily queue of fraud alerts, managing each case from initial identification through to resolution
Analytical Investigation: Review transaction data and customer profiles to identify patterns of sophisticated fraud or scam typologies
Stakeholder Liaison: Work directly with internal departments, including Risk, Legal, and Branch networks, to secure compromised accounts
Compliance: Ensure all actions and customer communications adhere to strict regulatory requirements and internal banking policies

What we offer

Competitive overtime rates apply for hours worked outside of standard scheduling
Hybrid Flexibility: Eligibility for hybrid work arrangements commences following the successful completion of the initial 6-month training and probation period
Training & Development: Access direct mentorship and structured guidance from industry-leading fraud specialists and management
Office Facilities: Work from a modern, state-of-the-art office environment designed for collaboration, featuring a culture that actively supports Diversity, Equity, and Inclusion (DEI)
Work-Life Balance: Rosters are provided in advance to ensure predictability and facilitate personal planning

Fulltime

Merchandiser Stocker

The Merchandiser is responsible for providing high-quality merchandising support...

Location

United States , Tucson

Salary:

19.15 - 20.16 USD / Hour

Keurig Dr Pepper

Expiration Date

Until further notice

Requirements

Ability to lift-up to 50 lbs repeatedly
Capability to push and pull up to 100 lbs repeatedly
Possession of a valid driver's license
Proof of vehicle insurance
Access to a dependable and reliable vehicle

Job Responsibility

Stocking and displaying products on shelves/coolers at large accounts within a set territory
Reporting directly to assigned stores for scheduled shifts
Covering routes as assigned
Using personal vehicle to travel among stores
Using company-issued phone to clock in/out and track mileage

What we offer

Medical
Dental and Vision
Paid Time Off
401(k) program with employer match
Child & Elder Care
Adoption Benefits
Paid Parental Leave
Fertility Benefits
Employee Resource Groups
Breastmilk Shipping Services

Fulltime

Senior Data Scientist, Guest Travel Insurance (Algorithms)

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...

Location

United States

Salary:

179000.00 - 210000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

5+ years of relevant industry experience (e.g., ML scientist, tech lead, junior faculty) and a Master's degree or PhD with 2+ yrs in a relevant field
Proven hands-on experience building and shipping personalization and recommendation systems at scale: strong intuition for feature engineering, user modeling, and the full ML lifecycle (training, serving, monitoring, iteration)
Strong fluency in Python and SQL
hands-on experience with TensorFlow or PyTorch, Airflow, and a data warehouse environment
Deep understanding of ML algorithms (gradient-boosted trees, deep learning, optimization) and experiment design—including A/B testing, multi-armed bandits, and the practical constraints of running experiments at scale
Exceptional communicator: you can make complex ML work legible to engineers, product managers, legal, and executives alike— written and verbal
Self-directed and passionate: you're energized by a fast-moving environment where there are always more good ideas than time
you hold yourself to a high standard without being asked, take initiative to unblock yourself, and find genuine satisfaction in shipping things that matter to guests
Product-oriented mindset: you keep the guest experience at the center of technical decisions and bring conceptual and innovative thinking to how you frame and solve problems

Job Responsibility

Package personalization & ML-based recommendation: Evolve rule-based guest segmentation into a full ML recommendation system that surfaces the right insurance (e.g., trip cancellation, accidental damage coverage, on-trip protection) to each guest based on purchase intent, trip attributes, listing signals, and user history
Content personalization: Build models that rank and select benefit messaging for each guest—deciding which coverages to highlight, in what order, and with what framing—drawing on learnings from segmentation experiments and LLM-assisted content prototyping
Intent modeling: Develop and productionize ML models (from gradient-boosted trees to deep learning) that predict a guest's likelihood to value specific coverages, using structured booking data and unstructured signals
Journey understanding and optimization: Leverage reinforcement learning to personalize across user journey, with understanding on user preferences on entry point, price, notification frequency, and trip characteristics
High-velocity experimentation: Design and run adaptive experiments to maximize learning within tight traffic constraints
sequence ERFs strategically to keep the personalization roadmap moving

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Security MS Engineer - Firewall

As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an ...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Entry-level experience with troubleshooting and providing support in security, network, data centre, systems, or storage administration and monitoring services within a medium to large ICT organization
Working knowledge of ITIL processes
Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting
Highly disciplined in handling of tickets on day-to-day basis
act promptly as per defined Sop's
Try to resolve as many tickets as possible using available Knowledge articles or provided Sop's
Good understanding of using ITSM tools
Ability to communicate and work across different cultures and social groups
Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed
Positive outlook and ability to perform well under pressure

Job Responsibility

Maintain clients' firewall infrastructures
Ensure Service Level Agreements (SLAs) are met with zero missed conditions
Handle standard and low-complexity incidents and service requests
Contribute to project work when needed
Monitor client infrastructure and solutions
Identify and investigate problems and errors
Provide telephonic, ITSM ticket or chat support to clients
Schedule maintenance activities like patching and configuration changes
Follow handover procedures for shift changes
Update existing knowledge articles or create new ones

Fulltime

Environmental Services Manager

Are you graduating this year? Are you ready to fast-track your career and make a...

Location

United States , Winston Salem

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Graduate between December 2025 and August 2026
Degree or background in hospitality, business, culinary, food service, or facilities management preferred
Excellent verbal, written, and professional communication skills
Willing to work flexible hours, which may include nights, weekends or holidays
Must be eligible to work in the U.S. without sponsorship

Job Responsibility

Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers
Is responsive to customer needs
Assists in communication with Client
Oversees custodial and housekeeping activities
Reviews job orders and specifications to determine material and labor to complete the project
Assists in coordinating the activities of employees in custodial and housekeeping to utilize staff, materials and equipment
Tours and inspects the facility to ensure total quality management requirements in custodial and housekeeping operations
Responds to the requests of department managers and directors
Maintains compliance with ARAMARK’s standards of operation, client and within ARAMARK’s Business Conduct Policy
Maintains all records and reports necessary to regulations and codes

Fulltime

Presales Engineer - HPE Networking

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Sweden , Stockholm

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Fluent in Swedish and English
Holding an Engineering or University degree or extensive experience in designing and supporting complex enterprise networks
Ideally having at least 3-6 years’ experience on the Solution Architect/System Engineer/Presales role, mainly acquired with a manufacturer and/or an integrator
Excellent in communication, presentation and negotiation
Having good knowledge on HPE networking latest technologies and solutions, as well as competitive solutions
Able to understand technical innovations and trends, customer value chains and business requirements

Job Responsibility

Partnering with account managers to support deals technically
Leading product demos, workshops, and proof-of-concepts
Designing network architectures (campus, data center, edge, cloud)
Explaining how solutions improve performance, security, and cost efficiency
Staying current on trends like AI-driven networking and zero trust security
Maintaining excellent communications with customers and partners
Represents HPE Networking as a technical expert in customer and partner meetings
Drives opportunities with effective consultative techniques
Builds customer loyalty through becoming a trusted advisor
Partners effectively with others in the account team to ensure customer satisfaction

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Merchandiser

Merchandiser for St Cloud, Princeton, and the surrounding area. The Merchandiser...

Location

United States , Saint Cloud

Salary:

19.13 - 20.11 USD / Hour

Keurig Dr Pepper

Expiration Date

Until further notice

Requirements

Ability to lift-up to 50 lbs repeatedly
Capability to push and pull up to 100 lbs repeatedly
Possession of a valid driver's license
Access to a dependable and reliable vehicle

Job Responsibility

Providing high-quality merchandising support for Keurig Dr Pepper brands to retail stores
Stocking and displaying products on shelves/coolers at large accounts
Reporting directly to assigned stores
May be required to cover routes as assigned
Using personal vehicle to travel among stores
Clocking in and out and tracking mileage via company-issued phone app

What we offer

Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, Mileage Reimbursement

Fulltime

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Fraud & Scams Officer

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Fraud & Scams Officer

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