Fraud SAR Ops Analyst, Citi

Citi

Location:
Malaysia, Kuala Lumpur

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Job Responsibility:

Review and refer suspicious activity associated with confirmed fraud cases and/or scam incidents or events in accordance with the Fraud Referral of Suspicious Activity Process and Procedures
Ensure all the transactions review and dispositions are completed within the stipulated turnaround time
Ensure all fraud referral transactions, including documentation and updating of system notes, are processed promptly and accurately
Escalate any concerns or issues to the Manager
Provide feedback and recommendations on the next course of action in relation to Fraud referral of suspicious activities
Monitor account refresh activity daily to ensure completion and all requirements are met
Build strong relationships with peers
Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area
Impact the business directly through the quality of the tasks/services provided
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

Minimum 1 - 2 years working experience in fraud risk management, detection or similar role
Demonstrates a foundational understanding of the Financial Industry and related skills
Proficient in Microsoft Office
Excellent verbal and written communication skills
Strong analytical skills

Additional Information:

Job Posted:
April 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Fraud SAR Ops Analyst