Fraud & Safety Risk Manager Job at Airbnb

Senior Manager, Advanced Analytics, Fraud & Safety Operations

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...

Location

United States

Salary:

212000.00 - 265000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of experience in analytics, risk, or safety
3+ years leading high-performing teams
Proven ownership of large-scale data products or taxonomies in a regulated environment
Strong SQL & data-modeling expertise
experimentation design, familiarity with Python/R
working knowledge of ML pipelines
Deep understanding of: How to measure rare platform events with statistical rigor
User authentication & connected-account vectors (e.g., social logins, device fingerprinting)
Circumvention tactics (e.g., multi-accounting, listing duplication, payment abuse)
Global privacy and data-protection standards (GDPR, CCPA, SOC 2, etc.)

Job Responsibility

Own end-to-end analytical workflows for platform safety controls: data ingestion, feature engineering, modeling, experimentation, and visualization
Co-own and drive the enterprise-wide 'Safety Single Source of Truth' (SSoT) strategy
Build self-service, data tools that empower non-technical teams to ask deep questions, run 'what if' analyses, and generate actionable, data-backed outcomes
Craft compelling narratives and dashboards that surface insights to executives and cross-functional teams
Lead incident 'war rooms,' presenting fast, actionable insights during high-severity events
Contribute to policy design (e.g., connected-accounts enforcement thresholds)
Support external audits, law-enforcement requests, and board-level reporting
Partner with Policy, Product, Engineering, Fraud and Safety Ops, and Legal to align analytics with global safety and privacy regulations
Operationalize frameworks that instantly assess and size the platform, reputational, and regulatory impact of safety incidents, enabling rapid escalation, crystal-clear retrospectives, and lessons learned

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Manager, Fraud Intelligence

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...

Location

United States

Salary:

150000.00 - 185000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of leadership experience in fraud intelligence, risk analytics, or related fields (e.g., financial crime, marketplace fraud, platform abuse)
Trend-Level Intelligence: Demonstrated expertise connecting trend-level insights to broader fraud patterns and systemic risk, rather than just resolving individual cases
Technical Proficiency: Advanced proficiency with SQL and Python for analysis
experience building dashboards and visualizations in Tableau
Fraud Typology Knowledge: Deep understanding of Account Takeover (ATO), Scams, behavioral analysis, and the development of risk controls
Communication: Proven ability to produce clear, structured investigative writing and guide others in narrative and reporting standards for executive audiences
Risk Frameworks: Working knowledge of cyber risk frameworks, digital forensics, and platform security
certifications such as CISSP, CHFI, CEH, GIAC, CFE, or Security+ are preferred
Leadership: Track record of building and leading high-performing teams, fostering clarity, accountability, and resilience in high-stakes environments
Global Collaboration: Experience collaborating with international and cross-functional partners to drive policy, process, and technology improvements.

Job Responsibility

Proactive Threat Mitigation: Lead and mentor a specialized team to analyze large-scale fraud signals, translating complex data into platform-level controls, rules, and policies to stop bad actors upstream
Strategic Analysis: Analyze fraud trends and patterns using SQL and Python, utilizing tools to visualize findings and drive data-informed decision-making
Cross-Functional Leadership: Collaborate with data, product, trust & safety, legal, and policy teams to design and implement new fraud countermeasures and automated defenses
Executive Reporting: Develop and present clear investigative reports and fraud intelligence summaries to leadership and cross-functional partners using Slides and data visualization tools
Incident Command: Respond to critical incidents, ensuring platform integrity and community safety during high-severity events or emerging threat spikes
Systemic Improvement: Identify automation opportunities to streamline detection processes and reduce manual operational lift.

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Retail Loss Prevention and Safety Manager

You could think that we have supernatural powers, but the truth is that our team...

Location

United States , Brooklyn

Salary:

83065.00 - 119100.00 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

At least 3-years of previous retail Safety & Security Management experience, or at least 3-years IKEA Risk & Compliance experience including internal training programs to develop towards a Risk & Compliance Manager position
Knowledge and understanding of Federal, State, and Local legislation regarding safety, security, and risk in a retail environment
Previous experience with running/implementing a comprehensive safety program and security program in a retail environment
Previous experience performing risk assessments, investigating safety and security incidents including internal & external theft and fraud investigations, performing root cause analysis, completing and overseeing incident reporting, performing crisis management, monitoring compliance for data privacy, implementing and training de-escalation methods, and managing safety and security vendors
Strong interpersonal, verbal and written communication, analytical, problem-solving, and organizational skills with strong attention to detail

Job Responsibility

Hires, onboards and trains the co-workers. Directs the overall selection, onboarding, development of coworkers. Creates individual development plans to secure succession. Manages resource planning, co-worker relations issues and performance and delegates responsibilities. Ensures we have a highly competent and performing team capable of delivering and excellent customer shopping experience. Oversees the day-to-day performance of the Risk & Compliance team
Executes various compliance tasks including assessments, follow-up, training, and statistical reports related to Ingka Group Policies and Standards, U.S. Business Risk & Compliance policies, and national/local applicable laws and regulatory requirements including but not limited to: Global Safety & Security Manual, U.S. Retail Risk & Compliance Operations Manual, Crisis Manual, fire safety (NFPA), occupational safety (OSHA/NIOSH), food safety (Food Safety Modernization Act), Payment Card Industry (PCI) Standards, data privacy and information security, Product Safety (CPSC), Worker's Compensation, General Liability
Oversees the safety and security of people and property within the site/unit and supports the unit Manager with identifying, managing, and mitigating risks in the unit, and gathering and communicating unit safety and security KPI's
Establishes and updates various business plans and action plans including but not limited to: Safety Action Plan, Business Plan, SecCheck Action Plan, and IKEA Blue Action Plan
Initiates, monitors, and responds to internal and external incidents and ensures rapid response, investigation, and documentation and reporting of all incidents and emergency situations. Ensures thorough documentation of all incidents that relate to potential liability for IKEA, educates the location R&C team on appropriate language for incident reports, and reviews incident reports for quality and accuracy
Serves as the subject matter expert for the location's liability claims and is the point of contact for insurance related matters, which includes ensuring property preservation, and potential or existing insurance claims
Minimizes theft and fraud, provides support to the Field Safety & Security Specialist with internal investigations with accuracy, security and confidentiality
Leads the unit's physical security program and safety program by education, assessing (auditing) and maintaining standards throughout the property. Works closely with outside agencies (police, fire department, fraud agencies, insurance companies, attorneys, OSHA, Health Department) as required to ensure compliance with all local and national laws regarding safety and security. Works with outside safety and security vendors as needed under scope of existing contracts
Works in partnership with the Unit Management and/or Field Safety & Security regarding sensitive issues, including but not limited to harassment, Co-worker misconduct, information security incidents, and lawsuits

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Data Scientist, Risk & Fraud

Data Scientist with expertise in fraud and risk to detect and prevent these thre...

Location

United States , San Francisco, CA; New York, NY; Los Angeles, CA; Seattle, WA

Salary:

185000.00 - 240000.00 USD / Year

Whatnot

Expiration Date

Until further notice

Requirements

5+ years of experience in the Data field
3+ years of experience in Data Analytics & Science supporting anti-fraud, risk, trust & safety, or integrity problems
Bachelor’s degree in Computer Science, Economics, Statistics, Cybersecurity, or a related field, or equivalent work experience
Industry experience with proven ability to apply scientific methods to solve real-world problems on large scale data
Advanced SQL skills and experience with modern data warehouses (Snowflake, BigQuery, Redshift) and tools like Spark or DBT
Proficiency with Python or R for data analysis, modeling, and experimentation
Experience designing and analyzing A/B tests and understanding causal inference techniques
Strong data visualization skills and familiarity with BI tools for building interactive dashboards
Ability to communicate complex ideas clearly, concisely, and impactfully across diverse stakeholders
Experience leading cross-functional projects and influencing trust & risk strategy with data

Job Responsibility

Translate complex data into actionable recommendations for the Fraud engineering and operations teams
Define and own the KPIs that measure the cost of fraud, strategies to prevent it, and impact to users and marketplace performance
Analyze the effectiveness of existing methods and partner with product and machine learning engineers to develop better anti-fraud practices
Partner with product managers, engineers, and operations teams to design, implement, and evaluate feature rollouts to combat bad actors on the platform
Define and own the experimentation playbook for Fraud at Whatnot
Develop frameworks for causal inference and impact measurement of efforts that are not well-suited to A/B testing
Ensure Whatnot’s internal KPIs treat fraudulent actors appropriately in measurement outside of fraud domains
Use our modern data stack to build dashboards, data pipelines, and self-serve tools that empower teams across Whatnot
Partner with engineers to improve data accessibility, ensure data quality, and support instrumentation for new product and platform enhancements
Advocate for data-driven decision-making and foster a culture of measurement across the trust & risk organization

What we offer

Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement

Fulltime

Assistant Manager, Risk, Control & Compliance (Security – Auxiliary Police & Outsourced Guards)

Assistant Manager role for Risk, Control & Compliance focusing on Security, Auxi...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Minimum bachelor’s degree in occupational health/safety, Environmental Engineering or a related field
10+ years of experience in a similar or compliance role in retail or related industries (minimum with 5+ years in managerial level)
Ability to communicate confidently and clearly in English and Malay (written and verbally)
Familiar and understand the Auxiliary Police Force Act and Police Act 1967
Experience with incident reporting and claims handling process with insurance company
Experience in managing FCC and security guards and able to influence and develop people and act as a role model and coach
Self-reliant and motivated with proven ability to work as part of a team as well as independently
Experience dealing with fire drills, system testing, crisis management, investigating fraud and unethical behaviours
Strong management, and leadership experience and a self-starter with a positive mindset
Experience in setting and implementing long-term strategic plans, setting budgets, and following up goals

Job Responsibility

Develop a close working relationship with local government official i.e Police Force Department, Fire & Rescue Department and Special Service Department
Coordinate with other Department in handling emergency situations and to ensure the security of visitors, co-workers and contractors in the mall and developing leadership with a conscious approach to identifying and implementing systems to detect, analyse, and reduce business loss, and financial impact, and prevent incidents and accidents
Risk assessment to be conducted for all business functions
Manage and provide monthly reporting on the performance of the outsourced security guards and auxiliary police unit
To lead Security department in all aspects of security controls and system in compliance to MyTOWN’s safety & security procedures
Manage and monitor the functionality of the Fire Control Room and all the system in place i.e. Fire Protection System, PA System, Fire-Man Intercom, CCTV, Lift & Elevator controls and etc
Ensure all servicing, checklist reports, follow up and closure are compiled accordingly
Enforce all safety and fire rules in the mall i.e. Sec-Check inspection and audit
Develop and implement strategy for continuous security improvement in the mall
Responsible for the overall CAPEX and OPEX Budget planning for security department

Fulltime

Asset Protection Manager - Safety and Loss Prevention

The RSC Asset Protection Manager – Safety and Loss Prevention (APM) oversees the...

Location

United States , Loxley

Salary:

102900.00 - 128600.00 USD / Year

ACE Hardware

Expiration Date

Until further notice

Requirements

5-10 years of experience in safety, loss prevention and/or security management in a warehouse or industrial environment is required
5-10 years of demonstrated leadership experience, including direct supervisory experience over teams or departments, in a warehouse or industrial environment, is required
Bachelor’s degree in occupational safety, security, risk management, or a related field is preferred, or equivalent combination of education and experience within safety, loss prevention, or security management
Expert understanding of health, safety and environmental regulations
Professional demeanor with the ability to remain calm and act decisively under pressure
Expertise in investigations and investigational interview strategies
Technical expertise in security systems, loss prevention technology and all Microsoft applications (Word, Outlook, Excel)
Strategic planning and problem-solving abilities to address safety and security issues and find innovative solutions to reduce risk
Excellent communication and influencing skills
Flexibility and willingness to work non-traditional shifts and hours as required by operational or emergency circumstances

Job Responsibility

Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork
Provides strategic direction to the Asset Protection teams, fostering a collaborative environment that supports Ace’s Vision, Mission and Values
Develop, implement and maintain a comprehensive HSE program that ensures a safe and compliant work environment throughout the local Retail Support Center (RSC) operations
Provide strategic direction and operational oversight for all HSE programs in alignment with company goals, regulatory requirements and best practices
Partner with leadership, operations and facilities teams to cultivate a proactive safety culture that prioritizes the well-being of all team members while minimizing risk and liability to the organization
Conduct ongoing analysis and evaluation of security operations, identify and resolve potential security breaches and support Corporate Asset Protection in the investigation of theft, workplace threats and violence (WPT&V), fraud and other security-related incidents. Assist RSC management with the investigation of safety incidents
Local oversight of the use and maintenance of all physical security and life safety systems, including but not limited to intrusion and fire alarms, sprinkler systems, emergency generators, battery backups, camera systems, card access and locking systems
Oversee all hazardous materials activities, including Tier II Extremely Hazardous Substance reporting, hazardous waste identification, segregation, and disposal, maintaining compliance with federal, state, and local environmental regulations
Coordinate and execute all HSE training modules, regulatory audits, routine inspections, employee engagement inititiatives, job hazard and risk assessments, compliance assessments, OSHA log maintenance, emergency medical response (First Aid & CPR), fire safety drills, and accident investigations, in accordance with OSHA, EPA, DOT and FDA standards
Develop, implement and periodically review emergency management and disaster recovery plans, ensuring alignment with Corporate Asset Protection and HSE directives

What we offer

Semi-Monthly Pay
Incentive opportunities
18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution
On-site classes, facilitator-led courses, and a generous tuition assistance program
Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
Employee discounts on Ace merchandise, travel, fitness, computers and thousands more
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Birth/Adoption bonding paid time off

Fulltime

Assistant Manager - Risk, Control & Compliance (Security)

Assistant Manager - Risk, Control & Compliance (Security) position at MyTOWN Sho...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Minimum bachelor’s degree in occupational health/safety, Environmental Engineering or a related field
10+ years of experience in a similar or compliance role in retail or related industries (minimum with 5+ years in managerial level)
Ability to communicate confidently and clearly in English and Malay (written and verbally)
Familiar and understand the Auxiliary Police Force Act and Police Act 1967
Experience with incident reporting and claims handling process with insurance company
Experience in managing FCC and security guards and able to influence and develop people and act as a role model and coach
Self-reliant and motivated with proven ability to work as part of a team as well as independently
Experience dealing with fire drills, system testing, crisis management, investigating fraud and unethical behaviours
Strong management, and leadership experience and a self-starter with a positive mindset
Experience in setting and implementing long-term strategic plans, setting budgets, and following up goals

Job Responsibility

Develop a close working relationship with local government official i.e Police Force Department, Fire & Rescue Department and Special Service Department
Coordinate with other Department in handling emergency situations and to ensure the security of visitors, co-workers and contractors in the mall and developing leadership with a conscious approach to identifying and implementing systems to detect, analyse, and reduce business loss, and financial impact, and prevent incidents and accidents
Risk assessment to be conducted for all business functions
Manage and provide monthly reporting on the performance of the outsourced security guards and auxiliary police unit
To lead Security department in all aspects of security controls and system in compliance to MyTOWN’s safety & security procedures
Manage and monitor the functionality of the Fire Control Room and all the system in place i.e. Fire Protection System, PA System, Fire-Man Intercom, CCTV, Lift & Elevator controls and etc
Ensure all servicing, checklist reports, follow up and closure are compiled accordingly
Enforce all safety and fire rules in the mall i.e. Sec-Check inspection and audit
Develop and implement strategy for continuous security improvement in the mall
Responsible for the overall CAPEX and OPEX Budget planning for security department

Fulltime

Product Manager, Trust & Safety

Scale AI operates a global two-sided marketplace. On the demand side, AI labs an...

Location

United States , New York, NY; San Francisco, CA

Salary:

240000.00 - 300000.00 USD / Year

Scale

Expiration Date

Until further notice

Requirements

8–12 years of experience in Product Management in the tech industry, with at least 3–4 years leading Trust & Safety, Fraud, or Risk product teams
Deep domain expertise in fraud (not security) — specifically consumer product fraud, marketplace fraud, or contributor/gig-economy fraud
Track record of building T&S systems at consumer-facing marketplace companies (e.g., Uber, DoorDash, Airbnb, eBay, Instacart) or similar high-growth platforms with global contributor/user bases
Proven ability to balance fraud mitigation with growth protection — you’ve made hard tradeoff decisions between blocking bad actors and preserving good UX
Exceptional stakeholder management skills — you’ve navigated complex orgs with Ops, Engineering, and leadership stakeholders who have competing priorities and strong opinions
Strong analytical capabilities — you can investigate contributor behavior data, define fraud metrics, and build detection logic. High proficiency in SQL
Experience setting ambitious product vision and executing against it — you’ve moved a function from reactive to proactive
Bachelor’s or advanced degree in a quantitative, engineering, or related discipline

Job Responsibility

Set the product vision and strategy for Trust & Safety at Scale, shifting the function from reactive incident response to proactive, intelligence-driven fraud prevention
Own the product roadmap for fraud detection, prevention, and remediation systems — including the Risk Engine, data signals intelligence, anomaly detection, and contributor investigation tooling
Build a balanced approach to fraud mitigation and growth protection — ensuring T&S interventions don’t unnecessarily throttle the contributor funnel or create friction for legitimate users
Investigate and deeply understand contributor behavior patterns to identify emerging fraud vectors before they become material
Drive cross-functional alignment across Ops, EPD, Finance, and executive leadership — independently handling escalations, stakeholder conflicts, and weekly fire drills without requiring constant HM involvement
Translate complex fraud patterns into clear product requirements for engineering, and partner with data science to build and improve detection models
Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, false positive rates, contributor impact, and financial exposure
Establish business cases quantifying fraud losses and ROI of prevention investments to secure resources and prioritize effectively
Partner with Finance and Delivery Ops leadership to manage the financial impact of fraud on business profitability

What we offer

equity based compensation
comprehensive health, dental and vision coverage
retirement benefits
learning and development stipend
generous PTO
commuter stipend (eligible roles)

Fulltime

Select Country

Fraud & Safety Risk Manager

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?