Fraud Risk Specialist Job at Citi (Chennai)

Senior Payment Fraud & Risk Specialist

We are currently seeking a Fraud and Risk Team Lead to join our Payment Operatio...

Location

United States

Salary:

91500.00 - 123900.00 USD / Year

Clio

Expiration Date

Until further notice

Requirements

At least 4-5 years Payments/Fintech Fraud and Risk Prevention experience
Solid understanding of various card networks, their risk profiles, and other payments methods like ACH, wires, and emerging technologies like Buy Now Pay Later
Extensive knowledge of ACH transactions and reversal fraud risk
Comfortable collaborating cross-functionally and reporting insights to leaders at various levels of the organization
Experience working in and with global markets outside of North America in a Payments or Fintech fraud prevention capacity
Ability to identify and quantify risks and design processes with empathy for the customer experience
Strong organizational and time management skills with the ability to adapt to change in a high-growth business environment
Demonstrated strong interpersonal and communication skills, both written and oral
Strong data analysis skills
Comfortable working in a technical operations environment with tight deadlines

Job Responsibility

Creating frameworks, policies, and implementing tools to safeguard the organization against fraud, regulatory breaches, and financial crime while maintaining a seamless customer experience
Managing various transaction monitoring operational queues with the goal of safeguarding the business, advising the fintech operations coordinator team in evaluating individual transactions and merchants, and making key tactical decisions to block potential bad actors
Identify business needs, scope requirements, plan execution of Payments and Fintech fraud and risk mitigation projects with cross-functional teams
Manage reviews and evaluations of multiple projects that are in various stages of completion
Respond to suspected fraud and fraud events working directly with the Fintech/Payments team and cross functionally with the platform security team
Lead the designation of risk tolerance levels for products both at the pilot stage and those already available to the general public
Responsible for influencing the customer experience talk tracks around fraud prevention
Design materials to educate internal teams and customers about emerging fraud techniques
Develop standard operating procedures in collaboration with the Payment Operations team and platform security for daily processes and responses to fraud alerts
Collaborate with the data team in creating dashboards and reporting on fraud exposure, the response levels of implemented fraud mitigation tools, and other key performance indicators

What we offer

Top-tier health benefits, dental, and vision insurance
Flexible time off policy, with an encouraged 20 days off per year
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Fulltime

Fraud Specialist

We’re seeking a Fraud Specialist to join our Trust & Safety team, which protects...

Location

United States , San Francisco; New York City

Salary:

128000.00 - 192000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

3+ years of experience in fraud or chargeback operations, investigations, or a related Trust & Safety vertical
Experience with user restriction systems and setting, tracking, and using KPIs to understand and optimize operations workflows and outcomes
Proven track record working cross-functionally to deliver impactful results
Strong attention to detail, and the ability to translate investigations into scaled systems
Worked with abuse detection systems that leveraged Machine Learning and/or LLMs for large-scale anti-fraud enforcement
Ability to take large data sets and distill key insights into actionable trends and strategies

Job Responsibility

Investigate abuse vectors causing financial loss or reputational risk to the business
Monitor, maintain, and improve fraud detection and anomaly alerting systems
Develop and refine operational workflows to scale fraud prevention efforts
Manage and monitor the performance of internal tooling and fraud rules
Work cross-functionally across, Operations, Engineering, Product, and Finance to mitigate areas of risk
Represent Trust & Safety during incident response and create mitigation processes

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

Account Protection Specialist

Our Fraud Servicing team is dedicated to protecting Bluevine and our customers b...

Location

United States , Jersey City; Salt Lake City

Salary:

23.00 USD / Hour

BlueVine

Expiration Date

Until further notice

Requirements

Minimum 2+ years of customer support experience, including direct client-facing interactions
Must be 18 years of age or older and able to meet all job requirements
High school diploma or GED required
Excellent written and verbal communication skills
Ability to follow a defined work schedule: shifts assigned between 8:00 AM – 8:00 PM ET, Monday through Friday
Compliance with hybrid work policy: 2 days in-office, 3 days remote each week
Dedicated, distraction-free home workspace with reliable internet (minimum speed of 100 Mbps)

Job Responsibility

Manage case queues to investigate and resolve potential fraud concerns and high-risk transactions across multiple channels (phone, email, chat, and social media)
collaborate with Security Operations, Backoffice Risk, and banking partners to strengthen fraud prevention
Serve as a subject matter expert on fraud and high-risk transactions, supporting all lines of business (LOBs) and expanding expertise through peer knowledge sharing
Deliver exceptional customer service by owning cases end-to-end—collaborating with internal partners and ensuring timely, effective resolution
Handle all high-risk cases with urgency, consistently meeting or exceeding service-level agreements (SLAs)
Partner with customers, business partners, and leadership to resolve concerns while recommending product or process improvements to mitigate future fraud risks
Collaborate with cross-functional risk teams to reduce fraud incidents, including Account Takeovers (ATO), social engineering, and other red flags
Work independently to manage multiple projects with shifting priorities
Support initiatives and special projects as assigned by leadership
Meet regularly with your leader and team to share trends, address customer concerns, and track progress toward department goals

What we offer

Excellent health coverage and life insurance benefits
401K with an immediate 3% company match
PTO, Company Holidays, and Flexible Holidays
Company-sponsored Mental Health Benefits, including 1:1 therapy
Over $1,000 each year to spend on your personal wellness
Monthly WFH stipends totaling over $1,000 annually
Generous, paid parental leave covering up to 20 weeks of leave for birthing parents and up to 12 weeks of leave for all other parents
Access to financial coaches and education sessions
Weekly catered lunches and fully stocked kitchen pantries
Community-based volunteering opportunities

Fulltime

Head of Fraud

Prezzee is a global leader in digital gifting and payments. We’re seeking a Head...

Location

United States , San Jose

Salary:

200000.00 USD / Year

Prezzee

Expiration Date

Until further notice

Requirements

10+ years’ experience in fraud prevention, detection, or risk management (fintech, payments, banking)
Expertise in digital payments, ecommerce fraud, and AI/ML-driven detection
Experience influencing Executive and Board-level stakeholders
Strong people leadership and coaching mindset to guide a talented team
Experience in scaling or high-growth environments preferred

Job Responsibility

Lead and execute Prezzee’s global fraud strategy
Mentor and guide a team of fraud, risk, and AI/ML specialists
Design, optimise, and manage AI/ML models for fraud detection
Partner with Product, Engineering, Data, and Fraud Operations to deliver end-to-end fraud controls
Advise executives and the Board on emerging threats, risks, and mitigation strategies
Manage fraud platforms, vendors, and industry relationships
Ensure fraud risk is proactively assessed for new products and market expansions

What we offer

Competitive incentives that reward your success and contribution
Comprehensive health, dental, vision, and 401(k) match benefits
Flexible work hours, Culture Swap Days, and the freedom to work from anywhere* for 30 days a year
Prezzeeversary Leave – Extra day of annual leave for each year you’re with us
BirthYay Leave – Celebrate you with a paid day off during your birthday month
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers
Fun and meaningful events, both virtual and in-person, to build community and connections
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride
Continuous learning through Litmos, LinkedIn Learning, industry-focused opportunities, and Lunch & Learn sessions
Access to the Telus Wellbeing platform, supporting your mental, social, financial, and physical health

Fulltime

Collection specialist

The Collection Specialist will participate in the full lifecycle of intelligence...

Location

United States , Miami, Florida

Salary:

Not provided

Q6 Cyber

Expiration Date

Until further notice

Requirements

Analytical and detail oriented
Strong team and interpersonal skills along with the ability to work independently and achieve individual goals
Excellent English verbal and written communication skills
Knowledgeable in internet platforms
High level of interest in combating cybercrime and fraud
Self-starter, can-do attitude

Job Responsibility

Conduct primary and secondary collection and research on “open” sources as well as the DarkWeb, Deep Web, and other restricted information sources
Identify and evaluate new data sources
Improve internal collection systems
Produce reports and deliverables
Make fact-based assessments on a wide range of threats and risks affecting our clients

Disputes/Chargeback Resolution Specialist

We’re Capital on Tap 👋 💳 Capital on Tap was founded with the mission to help s...

Location

United Kingdom , Cardiff

Salary:

Not provided

Capital on Tap

Expiration Date

Until further notice

Requirements

A Disputes Subject Matter Expert with demonstrable experience working in a regulated, financial services environment
A strong analytical mindset and ability to identify key trends and improvement opportunities
An exceptionally organised individual capable of establishing clear priorities and developing detailed activity schedules within a fast-paced and dynamic environment
A highly effective communicator possessing excellent relationship management skills, fostering effective interaction and collaboration with key stakeholders
A deep understanding of dispute management tools

Job Responsibility

Lead the end-to-end resolution of complex disputes, including representments, pre-arbitrations, and arbitration submissions, while ensuring full compliance with regulatory requirements and card-scheme rules
Serve as the primary subject matter expert and escalation point for high-risk, sensitive, or unresolved cases requiring advanced judgment and expertise
Conduct deep investigative analysis of transactions, fraud patterns, merchant behaviors, and systemic dispute drivers to strengthen fraud prevention and operational controls
Partner cross-functionally with Product, Engineering, Risk, and Customer Support teams to enhance workflows, improve dispute accuracy, and elevate the customer journey
Support leadership by contributing to process documentation, operational playbooks, and performance metrics that drive quality, consistency, and efficiency, and may also involve providing mentorship and training to junior dispute officers
Develop or support training materials for front-line customer service teams to ensure proper dispute intake and clear, accurate guidance for cardholders
Handle escalated verbal and written cardholder complaints, offering clear, transparent, and compliant explanations of the dispute process, regulatory requirements, and outcomes

What we offer

Private Healthcare including dental and opticians services through Vitality
Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan

Anti-Money Laundering (AML) Specialist

We are seeking a detail-oriented and highly motivated Anti-Money Laundering (AML...

Location

United States , Chicago

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
Professional certification (e.g., CAMS – Certified Anti-Money Laundering Specialist) is highly preferred but not required
Proven experience in AML compliance or a related field within financial services compliance
Strong knowledge of anti-money laundering regulations and financial compliance standards
Ability to analyze large datasets to identify anomalies and red flags
Excellent communication and problem-solving skills
Proficiency in using AML and fraud detection software tools

Job Responsibility

Investigate and monitor transactions to identify suspicious activity and prevent money laundering and fraud
Ensure compliance with applicable anti-money laundering laws, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and related regulations
Conduct due diligence and enhanced due diligence (EDD) reviews for high-risk clients
Prepare AML reports, including Suspicious Activity Reports (SARs), and ensure timely filing and documentation
Collaborate with internal teams to implement and enhance policies and procedures for AML compliance
Analyze trends in money laundering methods and provide recommendations for improved monitoring
Conduct training for staff on AML compliance requirements and industry best practices
Participate in audits and regulatory examinations to ensure adherence to AML procedures

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Global Third Party Risk Manager

Individuals in Operational Risk establish and manage operational risk policies, ...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience
Extensive knowledge of business processes, products, and operations within the financial sector, including implications of third-party and resilience risks
Understanding of regulatory requirements including the Third-Party Risk Management and Outsourcing Lifecycle (OCC/FRB/EBA/PRA/MAS, etc.), along with their implications on resilience risk management
In-depth knowledge of Risk Governance frameworks and Risk Appetite parameters, highlighting third-party and resilience risks
Comprehensive understanding of MIS reporting and analytical tools, with experience in report development and analysis for third-party and resilience risks
Familiarity with operational risk management strategies, including third-party and resilience risk management best practices
Experience in conducting risk management reviews and oversight, including third-party and resilience risk assessments
Robust understanding of how third-party relationships impact business risk, particularly in terms of resilience risk
A solid grasp of the Third-Party Risk Lifecycle, and experience in managing third-party and resilience risks across this cycle
Understanding of various risk types such as third-party, resilience, credit, compliance, technology risk, and fraud, and how they interrelate within a financial institution

Job Responsibility

Develop and implement resilience and third-party risk management processes, staying updated with the latest risk management trends
Utilize advanced analytics to identify, measure, monitor, and report on residual and emerging risks, providing strategic insights to stakeholders
Lead initiatives to address root causes of unexpected losses, developing innovative solutions to enhance operational effectiveness
Influence technical strategy through informed understanding of Citi’s Third-Party Management Policy and ORM Third-Party Risk Standard
Supervise third-party thematic and product reviews, taking responsibility for business sub-functions and making complex decisions impacting significant business results
Implement corrective measures to manage persistent operational risks, enhancing risk resilience
Conduct comprehensive third-party risk management reviews across the global portfolio, instilling a culture of risk awareness and accountability
Operate efficiently within the Risk Governance framework, managing operational risk within set Risk Appetite parameters
Oversee the design, deployment, and review of MIS reports to detect areas of excessive risk and verify efficacy of risk mitigation strategies
Establish robust third-party risk processes across diverse sectors and geographies

What we offer

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines

Fulltime

Fraud Risk Specialist

Citi

Location:
India , Chennai

Category:
Finance

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2025

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