Fraud Risk Senior Analyst, Assistant Vice President

• Guard against intelligent, adaptive perpetrators of financial crime and manage strategic risk analytical projects for Citi Retail Services portfolios, including 3D Secure and Digital Wallets space
• Develop and implements effective Fraud detection and prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and customer experience
• Proactively identifies fraud detection issues at the strategy and portfolio level and provide analytical/modeling solutions
• Leverage customer data to build risk segmentation and mitigation strategies
• Evaluate new tools and products that enhance risk detection and prevention
• Act as primary interface with internal and external partners to evaluate new tools to build detection and analytical capabilities
• Apply subject matter expertise to the prioritization and planning of projects in conjunction with fraud management policies and strategies
• Interact with Policy, Operations, and other functional business partners to optimize business strategies
• Ensure adherence to strict audit and control requirements
• participate in audit related activities and assist Citi Retails Services Fraud Analytics Team Lead with completion of the audit and compliance related activities
• Perform other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Have background in Operations Process Management primarily focusing on Global Fraud Processes including the assurance of meeting success targets and ongoing process review and improvement
• Be the primary point of contact for outsourced production team and liaison between Commercial Card Fraud Operations and production
• Ensure accurate completion of Operation’s regulatory and policy requirements, including on time regulatory report submission, control assessment and execution, and engaging in audit reviews
• Be the Fraud Operations point of contact and subject matter expert for internal business partners and clients, answering questions, providing fraud awareness, and strategically solving escalations and unique fraud scenarios
• Back-up and partner to regional teammate with similar responsibilities for Fraud and Merchant Disputes

• 5-8 years previous Credit Cards related experience required
• Proven ability to excel as a global individual contributor, demonstrating autonomy and independent judgment in a complex, international environment
• Demonstrated experience and understanding of Visa/Mastercard Association dispute guidelines and background in 3rd party credit card fraud
• Proficiency in the review, design, and strategic uplift of operational processes, specifically within a fraud prevention context and risk mitigation mindset
• Proven leadership track record for leading teams and managing projects and results indirectly through other teams
• Strong Fraud Detection background
• Previous experience in statistical analysis with working knowledge of at least one of the following statistical software packages: SAS/SQL (preferred), SPSS, or equivalent
• 4+ years of analytical and data mining experience preferably
• Bachelor’s/University degree or equivalent experience

Commercial Card experience (preferred)

• We empower our employees to manage their financial well-being and help them plan for the future
• Citi provides access to an array of learning and development resources to help broaden