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The Fraud Risk Management Officer (“FRMO”) serves as the designated in-country First Line of Defence (1LoD) fraud risk representative for Citibank Egypt. Reporting to the Global Fraud Prevention team, this role will be responsible for coordinating fraud risk management activities, facilitating regulatory reporting and engagement, and providing fraud risk advisory support to businesses and functions operating in Egypt. The Egypt FRMO will work closely with a wide range of internal stakeholders, locally and globally, including Product, Operations, Compliance, Citi Country Management, Operational Risk, Technology, CSIS and Internal Audit. The FRMO will additionally support regional and global fraud management initiatives, projects, reviews and governance activities outside Egypt.
Job Responsibility
Act as the designated Fraud Risk Management Officer for Egypt in accordance with Central Bank of Egypt requirements and serve as the primary in-country point of contact for fraud risk matters
Coordinate submission of fraud-related regulatory reports, notifications and responses to information requests
Maintain records of fraud incidents, themes, lessons learned and remediation actions
Coordinate review of fraud events and emerging fraud trends affecting Egypt and support analysis of fraud losses, incidents and attempted fraud events
Support identification of fraud vulnerabilities and recommend preventative and detective controls
Support the execution of Citi’s global fraud risk framework within Egypt
Provide First Line fraud input into new activities, products, services and process changes impacting Egypt
Participate in risk assessments and control reviews
Escalate material fraud risk concerns to relevant governance forums and control functions
Support coordination of fraud investigations involving Egypt, tracking investigation outcomes and corrective actions and supporting root-cause analysis and remediation
Coordinate internal escalation and reporting of counterfeit currency matters and fraud incidents as required by regulation
Support internal and client fraud awareness programmes and/or training initiatives, as needed
Promote awareness of emerging fraud typologies and control expectations
Support regional or global Fraud Risk Management activities as assigned by management
Requirements
Bachelor’s degree in Business, Finance, Economics, Accounting or a related discipline
8+ years experience in Fraud Risk Management, Financial Crime Risk, Operational Risk, Payments Risk, Controls or a related First Line of Defence risk discipline within a financial institution
Demonstrated subject matter expertise in fraud risk management within a banking or financial services environment, including fraud prevention, detection, incident management and regulatory engagement
Experience supporting fraud prevention and fraud risk management across banking products and services
Good understanding of payments, cash management, commercial banking and/or treasury services
Certified Fraud Examiner (CFE), CAMS or related certifications a bonus
Strong interest in fraud risk and industry developments globally
Strong investigative and analytical mindset
Outstanding communication skills and demonstrated ability to navigate and collaborate across multiple stakeholder groups
Strong ownership and accountability
Central Bank or regulator interaction experience would be of benefit
Ability to operate independently and capable of multi-tasking in a dynamic environment
Experience conducting fraud risk assessments and identifying control improvements
Experience working with regulatory requirements and supporting regulatory engagements
Experience working across multiple business areas and functions in a matrix organisation
Experience producing management reporting, risk reporting and governance materials
Experience supporting implementation of new products, processes or regulatory change is desirable
Regional or international banking experience would be advantageous
Nice to have
Certified Fraud Examiner (CFE), CAMS or related certifications
Central Bank or regulator interaction experience
Experience supporting implementation of new products, processes or regulatory change
Regional or international banking experience
What we offer
Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Competitive base salary (annually reviewed)
Additional benefits supporting well-being, living well and saving well