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The Fraud Risk Management Officer (FRMO) analyst supports Citi’s Controls Operations Team in identifying, assessing, and mitigating fraud risks within the COO and ensuring adherence to Fraud Risk Policy requirements. The role involves assessing controls, escalating issues, collaborating with stakeholders to address gaps, driving enhancements, and ensuring compliance with Citi’s risk and compliance frameworks.
Job Responsibility:
Maintaining an effective fraud risk management governance and framework (Fraud Risk Management Programs)
Active involvement in identifying, assessing and documenting fraud risks, defining and implementing appropriate remedial actions to manage residual fraud risks to an acceptable level according to fraud risk appetite
Performing and maintaining current the Fraud Risk Requirement (FRRM) assessment and related actions
Appropriately responding to fraud, suspected fraud, or allegations of fraud
Escalating fraud risk related control issues to governance forums
Supplying fraud and fraud risk related data and metrics to other organizational units as necessary, including the second line
Support the assessment of the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
Help drive and manage controls enhancements focused on increasing efficiency and reducing risk
Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies
Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
Develops a broad and detailed understanding of the organization’s landscape, culture and technology
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Requirements:
Relevant experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Bachelor’s degree, potentially Master’s degree
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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