Fraud & Risk Analyst (Payments & Compliance) Job at Robert Half (Highspire)

Fraud Analyst

Step into the role of Fraud Analyst at Barclays, where you'll provide first-clas...

Location

India , Noida

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Delivering exceptional customer service through multiple channels such as chat, email, and phone while resolving complex queries
Collaborating with internal teams to align and improve customer care processes and provide feedback for enhancements
Investigating and resolving customer inquiries related to bank products and services, including transactions and account issues
Preparing and presenting reports on customer performance and insights to senior stakeholders
Identifying industry trends and implement best practices to enhance efficiency and overall customer experience
Strong understanding of backend operations with the ability to manage and streamline internal processes
Experience in fraud operations, including identifying suspicious patterns and preventing fraudulent activities
Proficiency in scan detection techniques to quickly flag and investigate anomalies
Knowledge of chargeback processing, ensuring accurate assessment, documentation, and resolution of disputes
risk and controls

Job Responsibility

Provision of customer service through various communication channels including chat, email and phone
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case
Collaboration with teams across the bank to align and integrate customer care processes
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness
To meet the needs of stakeholders/ customers through operational excellence and customer service
Perform prescribed activities in a timely manner and to a high standard

What we offer

modern workspaces, collaborative areas, and state-of-the-art meeting rooms
wellness rooms
on-site cafeterias
fitness centers
tech-equipped workstations
flexible working arrangements
hybrid working

Fulltime

Merchant Fraud Analyst

Join our Financial Crime Investigations Team – where curiosity meets purpose. We...

Location

Bulgaria , Sofia

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

A degree in Economics, Finance, Banking, or a related field
2+ years of experience in fraud and risk prevention within financial services
Strong analytical and investigative skills, with the ability to interpret complex transaction data
Advanced MS Office skills (Excel, Word, Outlook and other)
Very good command of written and spoken English

Job Responsibility

Investigate complex cases across fraud, money laundering, and merchant abuse - all payment channels
Assess fraud reports from card schemes and payment partners
Analyze customer accounts and transaction data to detect unusual activity and emerging risks
Identify trends and risk signals to strengthen fraud prevention
Write case summaries and escalate suspicious activity where required
Proactively recommend improvements to mitigate fraud risks
Collaborate cross-functionally with Risk and Compliance teams for fast, aligned risk decisions

What we offer

Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus
Teambuilding, social activities and networks on a multi-national level
25 days annual paid leave (+1 day per year up to 30)
Full “Luxury” package health insurance including dental care and optical glasses
Meal vouchers of 102.26 EUR per month
Fully covered Multisport card

Fulltime

Security & Risk Analyst

As a Security and Risk Analyst at SpotHero, you will be responsible for safeguar...

Location

United States; Canada , Chicago; Toronto

Salary:

69600.00 - 87000.00 USD; CAD / Year

SpotHero

Expiration Date

Until further notice

Requirements

3–5+ years of experience in fraud detection, risk analysis, or payments fraud within a high-volume marketplace, fintech, or e-commerce environment
Strong analytical skills with the ability to identify patterns and anomalies in large data sets using dashboards, fraud tools, and/or SQL for deeper pattern analysis
Experience working with payment processors and familiarity with chargeback workflows and evidence collection
Familiarity with online payment systems, account authentication, or transaction monitoring
Strong communication skills for sharing findings, risks, and insights with both technical and non-technical stakeholders
Exceptional attention to detail, accuracy in documentation, and the ability to operate independently in a fast-paced environment
Knowledge of PCI-DSS and other compliance standards

Job Responsibility

Monitor real-time transactions, user activity, and system alerts to identify emerging fraud indicators
Investigate suspicious transactions involving CNP fraud, account takeovers, identity misuse, discount/promo abuse, and other marketplace-specific risks
Apply a preventative mindset to ensure secure payments and minimize payment disputes, chargeback fees, and operational exposure
Analyze transaction data to identify fraud trends, behavioral anomalies, and systemic vulnerabilities
Propose rule adjustments, thresholds, and workflow improvements to reduce vulnerabilities and fraud losses
Partner with Software Security, Data, Product, Engineering, and Operations to strengthen controls and inform fraud mitigation strategies
Provide fraud-focused recommendations during product launches, payment flow updates, or new feature development to ensure preventive controls are embedded early
Contribute to the enhancement of dashboards, review queues, case management workflows, and reporting accuracy
Identify opportunities to automate manual review tasks and enhance detection logic
Maintain precise, audit-ready documentation that supports dispute evidence, compliance requirements, and internal risk governance

What we offer

We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies
Canada: We offer Medical (prescription drug and paramedical coverage), Dental, Vision, Life Insurance, STD, and LTD
Flexible PTO policy and outstanding work/life balance
Grubhub weekly lunch stipend for in-office days (Uber Eats for Canada)
Udemy License and Personal Learning Budget
Annual parking stipend
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere
Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You’ll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all
Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program
Wellness program – a workplace that actively supports your physical and mental wellbeing through ongoing events, initiatives, resources, and thoughtful perks and benefits

Fulltime

Senior Compliance & Payment Operations Analyst

Qualia is building payment solutions to simplify how money moves in real estate ...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

3-4 years in payment, compliance, or risk operations (fintech or banking preferred)
Direct experience with sponsor bank programs or embedded payments
Familiarity with all major payment rails (ACH, wire, instant payments)
Working knowledge of NACHA Operating Rules, ACH return processes, and return-rate risk management

Job Responsibility

Support our Compliance Management System (CMS) for embedded payments focused on governance, oversight, and operational execution
Monitor payments activity across rails for ACH returns, transaction anomalies, and potential fraud, escalating issues in accordance with established procedures
Handle any escalations related to customer onboarding, liaise with sponsor bank and address them within SLA
Own daily payment operations workflows, including exception handling, returns management, and issue tracking
Assist with internal and external audits by gathering evidence, validating controls, and ensuring adherence to documented policies and procedures
Ensure compliance with NACHA Operating Rules, Reg E, BSA/AML requirements, consumer protection obligations, and sponsor bank requirements
Resolve L2/L3 complaints in coordination with Customer Support
Oversee onboarding workflows and resolve any escalations
Track and report on key operational and risk metrics, including ACH return rates, exception volumes, resolution timelines, and error trends
Analyze operational data to identify failure points or control gaps

What we offer

Comprehensive health plans
401k program
Commuter benefits
Professional development
Parental leave
Flexible time off policy

Fulltime

AVP - Fraud Operations Sr Analyst

The Fraud Ops Sr Analyst is a senior level positions responsible for contributin...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

4-7 years of relevant experience in fraud risk management, fraud analytics, or digital banking risk within a financial services or regulated environments
Intermediate to senior level experience in a similar position preferred
Strong understanding of digital banking customer journeys and online/mobile fraud typologies
Experience working with commercial digital fraud monitoring platforms or behavioral risk technologies e.g. Threatmetrix, BioCatch etc
Knowledge of Machine learning, behavioral and rule‑based fraud detection approaches
Experience in trend analysis and alerts in early fraud detection
Strong analytical skills with the ability to translate data insights into actionable monitoring recommendations
Effective written and verbal communication skills
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
Support fraud detection and monitoring activities across digital access channels, including desktop web, mobile web, and native mobile applications
Monitor and analyze fraud risks associated with digital banking activity, including account takeover, social engineering and scam‑related fraud, suspicious device or session behavior, and unauthorized customer profile or payment‑related changes
Analyze fraud risk across multi‑step digital journeys using behavioral, device, and session‑level indicators rather than isolated transactional events
Develop data‑supported recommendations to improve fraud detection effectiveness and reduce unnecessary customer impact
Conduct post‑implementation analysis to assess strategy performance and control outcomes
Partner with Technology and data teams to support strategy implementation, rule changes, data feed validation, and platform optimization initiatives
Prepare clear and accurate reporting and analytical insights for fraud risk management and governance forums
Highlight material risks, emerging themes, and anomalies through structured analysis and timely escalation
Collaborate with fraud operations, investigations, digital product teams, technology, and data partners to support effective digital fraud risk management

Fulltime

Junior Compliance Officer / Anti-Fraud Analyst

Our client is a high-growth global payment platform utilizing AI-routing in spec...

Location

Europe, Ukraine

Salary:

Not provided

OnHires

Expiration Date

Until further notice

Requirements

No prior compliance or anti-fraud experience required
Strong analytical thinking and attention to detail
Ability to work with transactional data and alert-based workflows
Basic Excel skills and readiness to learn analytical tools
Basic understanding of payment flows and card transactions is an advantage
English sufficient for reading documentation and internal communication
Interest in fintech, fraud prevention, and risk analytics

Job Responsibility

Review and analyse post-transaction anti-fraud alerts and abnormal transaction patterns
Perform primary analysis of suspicious activity and prepare structured case summaries
Prepare and send information requests to merchants regarding flagged transactions
Analyse chargebacks, dispute reasons, and recurring fraud scenarios
Monitor client profiles and participate in periodic reviews and re-verification processes
Maintain case documentation and records in line with internal record-keeping standards
Escalate risk cases and findings to senior Compliance and Risk team members
Respond to basic requests from banks, PSPs, and internal stakeholders
Perform basic data checks using Excel and understand simple treasury and transaction flows
Participate in the improvement of anti-fraud and compliance monitoring processes, with exposure to analytical and ML-based approaches over time

What we offer

Opportunity to join a regulated international fintech operating in high-risk B2B sectors, including iGaming
Structured onboarding, training, and close mentorship from senior specialists
Hands-on experience with real anti-fraud and risk-monitoring cases
Clear growth path toward risk analytics, machine learning-assisted monitoring, and advanced compliance roles
Competitive compensation and long-term development within the company

Fulltime

Risk and Compliance Analyst

As a Risk and Compliance Analyst, you will be responsible for fraud monitoring a...

Location

Sweden , Stockholm

Salary:

Not provided

Arrive

Expiration Date

Until further notice

Requirements

Experience of compliance, merchant and/or payment experience
Experience of EMV payments
Demonstrated analytical skills with experience supporting business case preparation and financial tracking
Advanced knowledge of Card Scheme, Governmental, Banking and other relevant regulations rules and regulations
Ability to design, review current design, document and update documented policies in a dynamic fast paced environment
Strong understanding of the chargeback dispute process and chargeback flows
Exceptional interpersonal skills and interactions with a wide range of levels across the business

Job Responsibility

Monitor & Detect Anomalies: monitor transaction queues and parking data to identify high-risk activity
Optimize Fraud Rules: help build and refine rule sets in our fraud detection engine
Investigate Chargebacks & Disputes: play a key role in the end-to-end dispute process
Analyze Trends: dive deep into data to spot emerging trends specific to the parking industry
Cross-Functional Collaboration: work closely with the Product and Engineering teams to close security gaps
Reporting: generate weekly/monthly reports on fraud loss rates, chargeback win rates, and false positive ratios to present to the leadership team
Create, implement, maintain and update the risk-related policies and procedures to be followed by the company
Review and ensure compliance is properly accounted for in the policies of other departments
Evaluate current risk management strategies and make recommendations for change as the Card Scheme, Governmental, Banking and other relevant regulations change
Work closely with management to ensure content is aligned with government regulations, revenue, customer, culture, and business objectives

Risk and Compliance Analyst

As a Risk and Compliance Analyst, you will be responsible for fraud monitoring a...

Location

United States , Atlanta

Salary:

Not provided

Arrive

Expiration Date

Until further notice

Requirements

Experience of compliance, merchant and/or payment experience
Experience of EMV payments
Demonstrated analytical skills with experience supporting business case preparation and financial tracking
Advanced knowledge of Card Scheme, Governmental, Banking and other relevant regulations rules and regulations
Ability to design, review current design, document and update documented policies in a dynamic fast paced environment
Strong understanding of the chargeback dispute process and chargeback flows
Exceptional interpersonal skills and interactions with a wide range of levels across the business

Job Responsibility

Monitor transaction queues and parking data to identify high-risk activity
Help build and refine rule sets in our fraud detection engine
Play a key role in the end-to-end dispute process
Dive deep into data to spot emerging trends specific to the parking industry
Work closely with the Product and Engineering teams to close security gaps
Generate weekly/monthly reports on fraud loss rates, chargeback win rates, and false positive ratios
Create, implement, maintain and update the risk-related policies and procedures
Review and ensure compliance is properly accounted for in the policies of other departments
Evaluate current risk management strategies and make recommendations for change
Work closely with management to ensure content is aligned with government regulations, revenue, customer, culture, and business objectives

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Fraud & Risk Analyst (Payments & Compliance)

Job Description

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