Fraud Program Manager Job at Block (Bay Area)

Director, Fraud Detection and Prevention Lead

The Director, Fraud Detection and Prevention Lead will develop and implement a c...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience in fraud risk management, financial crime, forensic investigations, legal, or a related field within the financial services industry
Demonstrated experience in designing, implementing, and managing comprehensive fraud prevention programs
Proven experience at a Director level or equivalent leadership role
Deep understanding of fraud typologies, red flags, and prevention techniques relevant to complex financial products and transactions
Strong knowledge of global financial crime regulations and compliance frameworks
Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify patterns
Proficiency in leveraging technology for fraud detection
Exceptional communication, interpersonal, and presentation skills
Strong organizational skills with the ability to manage multiple priorities and projects simultaneously
High degree of integrity, ethical conduct, and discretion.

Job Responsibility

Design, develop, and implement a robust fraud detection and prevention program
Conduct fraud risk assessments to identify vulnerabilities
Formulate strategic initiatives to enhance fraud detection capabilities
Establish policies and procedures to prevent, detect, and respond to fraudulent activities
Oversee the investigation of suspected fraudulent activities
Collaborate with various stakeholders to embed fraud prevention measures
Ensure compliance with relevant anti-fraud laws and regulations
Develop KPIs and metrics to monitor the effectiveness of the fraud program
Develop and deliver training programs on fraud risks and prevention techniques
Lead and mentor a team or matrix-manage resources for fraud prevention efforts.

What we offer

Competitive compensation package
Opportunities for professional growth
Work with cutting-edge technologies
Build a significant fraud prevention program.

Fulltime

New

Head Of Wealth And Retail Bank Fraud Risk Director

Individuals in Fraud Risk establish and manage fraud risk policies, propose stra...

Location

United States , Wilmington; Getzville; New Castle

Salary:

170000.00 - 300000.00 USD / Year

Citi

Expiration Date

May 07, 2026

Requirements

15+ years of experience, including 8-10+ years' managerial experience
7-10+ years in or supporting Wealth or asset management businesses, product segments, or high net worth customer bases
Proven experience managing complex risk assessments, designing risk mitigation strategies, and overseeing compliance with risk management frameworks
Robust understanding of fraud risk, and broader operational risk management frameworks, industry standards, regulatory requirements, and risk mitigation practices
Understanding of Citi products/ services and downstream impacts of both fraud risk and broader operational risk strategy
Demonstrated leadership in partnering with the business and senior management to address fraud risk issues and implement solutions
Experience interacting with regulators and Internal Audit
Demonstrated track record of effectively assessing and managing competing priorities
Experienced risk challenger who balances risks vs. rewards aligned with corporate risk culture
Comfortable in dynamic environments, capable of adapting to change while maintaining focus on risk management objectives

Job Responsibility

Establish frameworks, policies, standards and procedures to ensure consistency and alignment of fraud risk management across the organization
Influence and advise the business in fraud risk-related decision-making, ensuring that risk management is an integral part of business planning and daily operations
Oversee the development and implementation of fraud risk monitoring programs, including the creation of key risk indicators (KRIs) and dashboards to track risk exposure
Lead the reporting and presentation of fraud risk status, trends, and significant developments to the board, regulators, and other key stakeholders as necessary
Maintain awareness of regulatory changes relevant to fraud risk, ensuring that the organization's fraud risk management practices comply with all applicable laws and industry standards
Support internal and external audits and regulatory examinations, as applicable
Engage with key stakeholders at all levels of the organization to ensure that fraud risk management practices are thoroughly integrated into business processes and strategic planning
Leverage technological advancements and innovative approaches to continuously enhance and streamline the organization's fraud risk management processes
Regularly review and update the organization's fraud risk management procedures and controls to ensure their effectiveness and relevance given evolving fraud schemes and tactics
Inspires people with a compelling and aspirational future vision

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

!

TTS Operations Fraud Senior Lead

The TTS Payments Operations Risk & Control team provides oversight and support t...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10-15 years relevant experience
Significant experience in Operational Risk and/or Payment Operations
Expertise in Fraud Awareness and Risk Management Operations and Systems
Analytics background is required
Excellent communication skills – verbal & written
Highly proficient in Microsoft Office tools (Excel, PowerPoint, Tableau)
Ability to produce results against tight deadlines and navigate ambiguity
Bachelor’s/master’s degree in business, Economics & Finance, or related discipline (or equivalent)

Job Responsibility

Oversee the implementation of operational risk policies, standards and procedures, technology and tools, and governance processes
Develop and maintain a robust fraud response program
Provide evaluative judgment based on analysis of information in complicated and unique situations
Develop and implement relevant policies, standards and procedures to ensure timely, accurate and cost-effective delivery
Ensure essential procedures are followed through conformance reviews by 1st Line of Defence
Provide fraud impact assessment when new activities and products are launched
Attend and contribute to In Business Risk Committees meetings
Lead and oversee regular Key Risk Indicator (KRI) reviews
Liaise with Business Operational Risk Management Group on breaches and action steps
Be familiar with relevant Citi Policies and standards

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Country Sales Manager

The Country Manager for Brazil will lead BioCatch’s commercial strategy and oper...

Location

Brazil , São Paulo

Salary:

Not provided

BioCatch

Expiration Date

Until further notice

Requirements

8+ years in enterprise sales or business leadership roles within cybersecurity, fraud prevention, or financial technology
Proven track record of selling complex solutions to Tier-1 banks in Brazil
Strong negotiation and contract management skills
Deep understanding of Brazilian banking ecosystem and regulatory landscape
Excellent leadership and team management capabilities
Fluent in Portuguese and English (Spanish is a plus)
Bachelor’s degree in Business, Technology, or related field (MBA preferred)

Job Responsibility

Execute BioCatch’s go-to-market strategy for Brazil, aligned with LATAM objectives
Identify growth opportunities and develop plans to accelerate opportunities with the tier 1 financial institution
Lead our spear fishing programs in conjunction with the local Marketing team
Own the sales pipeline for Brazil, focusing on Tier-1 banks and strategic accounts
Build and execute the business plan to meet YoY sales goals
Drive new business and upsell opportunities, ensuring consistent achievement of revenue targets
Lead with the sales team complex contracts
Build and maintain executive-level relationships with key and senior stakeholders in financial institutions
Ensure successful delivery of Proof of Value (PoV) projects and demonstrate ROI to clients
Act as an escalation point for critical issues and ensure customer satisfaction

Fulltime

Technical Program Manager, Security

The Security, Risk & Assurance (SR&A) team proactively identifies, assesses, and...

Location

United States , Austin

Salary:

160000.00 - 223000.00 USD / Year

Risk Officer

Blockchain.com is connecting the world to the future of finance. As the most tru...

Location

Malta

Salary:

Not provided

Blockchain

Expiration Date

Until further notice

Requirements

At least 5 years prior experience within Banking, Finance or FinTech
Strong understanding of and experience with risk management and methodologies using analytical tools and techniques
Strong analytical abilities with the capacity to transform data into a strategic vision
Excellent problem-solving and decision-making abilities
Perform well in a fast-paced, sometimes ambiguous, diverse work environment with great follow through
Excel in relationship building & have experience managing complex cross-functional relationships
Proven experience building or maturing risk frameworks and governance structures from scratch or in a high-growth environment
Strong knowledge of fraud typologies and mitigation strategies, ideally including both card-not-present and identity fraud
Confident communicator with the ability to interface credibly with regulators, senior leadership, and technical teams
Hands-on and execution-oriented, yet capable of stepping back to see the big picture

Job Responsibility

Serve as a designated Risk Officer in conversations with regulators, auditors, and partners—explaining our risk approach, governance structures, and control environment
Drive risk reporting to senior leadership and the board, delivering clear, actionable insights
Partner with Product, Data, and Engineering to design and optimize fraud detection tools and processes
Champion a strong risk-aware culture throughout the company—helping teams understand risk in a practical, business-aligned way
Collaborate across teams including Compliance, Product, Finance, and Customer Success to align objectives and address risks across different projects and products
Drive a vendor management program that improves efficiencies and reduces risk for business partners
Responsible for the definition, maintenance, and administration of our third party & vendor management risk framework, continuously driving improvements
Support the monitoring of outsourcing risk mitigation and create related reports to management
Support and development of Sourcing, Procurement, Outsourcing and Vendor Management policies and processes
Assist the department lead in defining the relevant key performance indicators, key risk indicators and relevant reporting

What we offer

Competitive full-time salary based on experience and meaningful equity in an industry-leading company
The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry
Performance-based bonuses
Apple equipment provided by the company
Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year

Fulltime

Manager, Fraud and Safety Investigations Operations

Lead the Gurgaon team to deliver world-class operational performance, focusing o...

Location

India , Gurugram

Salary:

3700000.00 - 5300000.00 INR / Year

Airbnb

Expiration Date

Until further notice

Requirements

BS/BA degree in business, operations, or a related field
advanced education preferred
Experience in operations in a people management role within fraud, safety, trust, or customer operations
Proven expertise in managing executive-level escalations and high-severity fraud or safety incidents with sound judgment
Deep understanding of fraud and safety processes, protocols, and operational controls, ideally in a regional or global context
Strong leadership skills, with a track record of building and coaching high-performing teams in fast-paced environments
Excellent stakeholder engagement, communication, presentation, and storytelling skills, with the ability to influence cross-functional teams
Proficient in data tools (e.g., Tableau, SQL, Excel, Google Sheets) and collaborative project management tools (e.g., JIRA, Asana, Smartsheets)
High emotional intelligence, with a coaching mindset and the ability to lead through change with clarity and empathy
Demonstrated ability to translate strategic goals into actionable plans, balancing short-term performance with long-term vision

Job Responsibility

Operational leadership and Performance management
Lead and manage regional Fraud and Safety Operations, ensuring quality, consistency, and responsiveness in service delivery
Drive agent, team, and regional level performance by identifying trends, managing escalations, and taking corrective action when needed
Serve as the escalation point for executive level issues requiring urgent resolution and high-level coordination
Maintain strong situational awareness of operational health and proactively respond to volume spikes, attacks, or backlogs
Own and manage operational planning including metric setting, forecasting, and reporting such as weekly, monthly, quarterly and annual business reviews
Team leadership and development
Hire, coach, and develop a high-performing and engaged team that delivers at scale
Foster a culture of accountability, performance excellence, diversity, and inclusion
Support the onboarding, upskilling, and mentoring of new and developing Delivery Team Leaders in Fraud and Safety Operations

What we offer

bonus or incentives
one or more equity programs
benefits
Employee Travel Credits

Fulltime

Sr Technical Program Manager

Uber’s Risk systems operate at a global scale, making billions of real‑time deci...

Location

United States , Sunnyvale

Salary:

180000.00 - 200000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related quantitative field, or equivalent practical experience
8+ years of experience as a Technical Program Manager or Engineering Manager in software or systems development
Proven success in managing end-to-end delivery of technical programs in the Trust, Safety and Insurance or related domains
Strong technical acumen, with experience in distributed systems and microservice architectures
Exceptional communication skills, with the ability to influence diverse stakeholders and drive alignment
Mastery of project management methodologies (Agile, Waterfall) and tools

Job Responsibility

Lead the end-to-end delivery of complex, high-impact technical programs from initial concept through launch and ongoing iteration with a focus on Risk, Fraud, Trust and Safety
Partner closely with Engineering, Product, Data Science, Legal, Business Development, Product Operations and Compliance teams to design and implement scalable, secure, and compliant solutions that meet both the needs of the demand clients and supply resources of the digital marketplace to complete digital tasks
Proactively identify risks, bottlenecks, and dependencies, resolve issues before they impact timelines or quality of delivery
Drive cross-functional strategic planning processes, including defining program scope, aligning on priorities, managing resources, and communicating tradeoffs to stakeholders
Establish clear success metrics and tracking mechanisms to ensure programs deliver measurable business value
Act as a central point of coordination across global and regional teams, aligning efforts and ensuring consistent execution across multiple work streams
Champion operational excellence by continuously improving program delivery frameworks, communication channels, and team collaboration models

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits (details at link)

Fulltime

Fraud Program Manager

Block

Location:
United States , Bay Area

Category:
Consulting

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 04, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Fraud Program Manager

Director, Fraud Detection and Prevention Lead