Fraud Prevention Investigator Job at Robert Half (Hanover)

Director, Fraud Detection and Prevention Lead

The Director, Fraud Detection and Prevention Lead will develop and implement a c...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience in fraud risk management, financial crime, forensic investigations, legal, or a related field within the financial services industry
Demonstrated experience in designing, implementing, and managing comprehensive fraud prevention programs
Proven experience at a Director level or equivalent leadership role
Deep understanding of fraud typologies, red flags, and prevention techniques relevant to complex financial products and transactions
Strong knowledge of global financial crime regulations and compliance frameworks
Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify patterns
Proficiency in leveraging technology for fraud detection
Exceptional communication, interpersonal, and presentation skills
Strong organizational skills with the ability to manage multiple priorities and projects simultaneously
High degree of integrity, ethical conduct, and discretion.

Job Responsibility

Design, develop, and implement a robust fraud detection and prevention program
Conduct fraud risk assessments to identify vulnerabilities
Formulate strategic initiatives to enhance fraud detection capabilities
Establish policies and procedures to prevent, detect, and respond to fraudulent activities
Oversee the investigation of suspected fraudulent activities
Collaborate with various stakeholders to embed fraud prevention measures
Ensure compliance with relevant anti-fraud laws and regulations
Develop KPIs and metrics to monitor the effectiveness of the fraud program
Develop and deliver training programs on fraud risks and prevention techniques
Lead and mentor a team or matrix-manage resources for fraud prevention efforts.

What we offer

Competitive compensation package
Opportunities for professional growth
Work with cutting-edge technologies
Build a significant fraud prevention program.

Fulltime

Counter Fraud Manager

The role provides critical assurance to senior leadership, the Board and externa...

Location

United Kingdom , London

Salary:

32.64 GBP / Hour

Butler Rose

Expiration Date

Until further notice

Requirements

Strong customer-focused approach with the ability to balance fraud risk with a positive customer experience
Housing qualification or equivalent experience in housing management
Professional accreditations: ACFS or PinS, plus ICA AML Officer Certification or equivalent
In-depth knowledge of fraud, risk and investigative legislation, including: Proceeds of Crime Act 2002, Terrorism Act 2000, Prevention of Social Housing Fraud Act 2013, Fraud Act 2006, Social Security Acts 1992 & 1997, Theft Act 1968, Money Laundering Regulations 2017/2019, and related frameworks
Minimum 5 years' experience in Fraud and Risk Management, including leading investigative or enforcement teams
Skilled in conducting complex investigations, interviewing witnesses and suspects (PACE-compliant), securing evidence, and attending court
Ability to interpret and explain complex legislation confidently to stakeholders
Strong analytical skills with advanced IT proficiency, including Microsoft Office and the ability to identify weaknesses in PSP platforms
Highly motivated, proactive, and able to work both independently and collaboratively
Excellent communication skills with the ability to engage stakeholders at all levels

Job Responsibility

Lead and manage the Counter Fraud Team to effectively detect, prevent and respond to all types of fraud
Drive proactive fraud prevention strategies and collaborate with internal teams and external agencies to recover assets, pursue unlawful gains and support prosecution where appropriate
Develop and implement policies, procedures and training to strengthen financial crime prevention and compliance across the organisation
Ensure full compliance with counter-fraud and AML requirements across employees, agents and partners, providing assurance to senior leadership and the Board
Develop strategic fraud prevention and detection frameworks addressing online fraud, contractor fraud, money laundering and other financial crime threats
Lead and oversee fraud investigations and risk assessments, working with internal teams, external partners, police forces and the CPS
Train, advise and support staff and agents on recognising and investigating financial crime, ensuring timely and effective case progression
Support the organisation's MLRO and MLCO with AML compliance, risk assessments and liaison with the NCA and other authorities
Act as the named responsible officer for whistleblowing activity, managing confidential reports, conducting investigations and advising senior governance committees
Prepare witness statements and attend civil or criminal court hearings as required

Fulltime

Fraud Analyst

Do you have a passion for conducting research and monitoring transactions to ens...

Location

Australia , Melbourne

Salary:

Not provided

Easygo Gaming

Expiration Date

Until further notice

Requirements

Strong analytical skills to identify fraud patterns and trends
Familiarity with fraud detection software and tools
Understanding of financial transactions, payment methods, and fraud tactics
Excellent attention to detail and a proactive mindset
Strong communication skills for collaboration with internal and external stakeholders
Ability to manage and prioritise multiple investigations at once
Ability to strategise and implement fraud systems on a global scale
Proficiency with Microsoft Excel

Job Responsibility

Develop Fraud Prevention Strategies: Create and improve fraud detection strategies, Stay ahead of emerging fraud trends, Monitor tools and systems
Player Account Management: Handle account disputes, Blacklist suspicious accounts, Monitor and investigate suspicious activities, Analyse user behaviour
Communication with Stakeholders: Provide reports to management, Liaise with payment providers
Collaboration with Teams: Work with other departments, Provide training

What we offer

In-house baristas serving free coffee, tea, fresh juices, and smoothies
Daily catered breakfast and regular company-wide events
Snack walls and drink fridges on every floor
Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator
Access to our Employee Assistance Program for you and your loved ones
9,000+ courses on our Learning & Development platform
One paid volunteer day per year
Weekly Wednesday massages by professional masseuses
Team budgets for lunches and activities to celebrate achievements
Social sports teams and participation in Corporate Games

Fulltime

Fraud Investigation Analyst

The Fraud Investigation Analyst, Enterprise Fraud, will contribute significantly...

Location

United States , Boston

Salary:

71000.00 - 90250.00 USD / Year

Zelis

Expiration Date

Until further notice

Requirements

Bachelor's degree is required, preferably in Criminal Justice, Finance, Accounting, or Business Administration
4+ years of experience related to fraud prevention, financial services, risk management, or compliance, preferably in the healthcare industry
Professional industry certification as a Certified Fraud Examiner (CFE), Accredited Health Care Fraud Investigator (AHFI), Health Care Anti-Fraud Associate (HCAFA), Certified Financial Crimes Investigator (CFCI), or Certified Financial Crime Specialist (CFCS), preferred
Proficient knowledge of Microsoft Excel, Word, PowerPoint, and case management or case review applications
Strong logical, analytical, and critical thinking skills, paired with a willingness to solve problems using creativity and innovation
Ability to effectively determine fraud risk while remaining objective and separating facts from opinions
Demonstrate high ethical standards that drive initiative, excellent follow-through, and persistence in locating and securing needed information
Effective organizational, communication, and interpersonal skills with a demonstrated ability to foster collaborative work partnerships with individuals at all levels
Ability to multi-task, adapt quickly to changing priorities, and operate effectively across geographic and functional boundaries to meet tight deadlines

Job Responsibility

Perform reviews and detailed link analysis utilizing various tools and reports to identify internal or external fraudulent activity, including potential Fraud, Waste, and Abuse (FWA), across all Zelis business units and functions
Initiate fraud investigations and handle all aspects, including detailed documentation, analysis, research, summaries and case management within the appropriate tracking systems to ensure information is accurate and timely
Examine public record databases, open-source records, statements, invoices, correspondence, device data and other records pertaining to the transactions, events, financial crimes, or other incidents under investigation
Develop working relationships and communicate with federal, state, and local officials, and other organizations and individuals related to investigations for the purpose of gathering facts, obtaining statements, learning sequences of events, obtaining explanations, and otherwise advancing investigative objectives
Through regular participation in industry groups and associations, maintain up-to-date knowledge and awareness of best practices in fraud detection and prevention, investigative fraud techniques, fraud industry trends, and significant fraud events
Identify and recommend policy, procedure and system changes to enhance investigative outcomes and performance
Contribute to the creation and updating of Enterprise Fraud documentation (e.g. Standard Operating Procedures) and data repositories (e.g. Known Fraud Data Negative List.)
On limited occasions, conduct investigations after hours or on weekends for escalated or high-priority Fraud events

What we offer

401k plan with employer match
flexible paid time off
holidays
parental leaves
life and disability insurance
health benefits including medical, dental, vision, and prescription drug coverage

Fulltime

Specialist, Fraud Operations

As a Fraud Operations Specialist you will perform a detailed account analysis us...

Location

United States , Allentown

Salary:

17.89 - 32.26 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
less than 2 years experience in the wireless industry
prior experience in fraud investigation or closely related field preferred
Microsoft Office
intermediate MS Excel experience - including pivot tables and v-lookups
analytics
strong written and verbal communications skills
ability to provide support over phone and email
legally authorized to work in the United States
at least 18 years of age

Job Responsibility

Perform in-depth account investigation and analysis and effectively analyze, compile, organize and interpret data from multiple investigation resources
responsible to handle inbound calls from customers regarding all aspects of fraud and ID theft and provide accurate and professional advice and assistance to victims of identity theft
coordinate with loss prevention and corporate investigations, when applicable, to pursue dealer audits and identification of fraud trends
act as liaison for general law enforcement inquiries regarding an investigation or fraudulent account
advise proper contact processes
actively evaluate policy and processes and recommend policy and efficiency improvements

What we offer

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Fraud Specialist

We’re seeking a Fraud Specialist to join our Trust & Safety team, which protects...

Location

United States , San Francisco; New York City

Salary:

128000.00 - 192000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

3+ years of experience in fraud or chargeback operations, investigations, or a related Trust & Safety vertical
Experience with user restriction systems and setting, tracking, and using KPIs to understand and optimize operations workflows and outcomes
Proven track record working cross-functionally to deliver impactful results
Strong attention to detail, and the ability to translate investigations into scaled systems
Worked with abuse detection systems that leveraged Machine Learning and/or LLMs for large-scale anti-fraud enforcement
Ability to take large data sets and distill key insights into actionable trends and strategies

Job Responsibility

Investigate abuse vectors causing financial loss or reputational risk to the business
Monitor, maintain, and improve fraud detection and anomaly alerting systems
Develop and refine operational workflows to scale fraud prevention efforts
Manage and monitor the performance of internal tooling and fraud rules
Work cross-functionally across, Operations, Engineering, Product, and Finance to mitigate areas of risk
Represent Trust & Safety during incident response and create mitigation processes

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

New

Fraud Operations Senior Professional

In this role at Citizens, you’re made ready for a fulfilling career with excitin...

Location

United States , Johnston; Pittsburgh; Irving

Salary:

Not provided

Citizens Bank

Expiration Date

Until further notice

Requirements

8+ years fraud prevention or fraud risk management experience working in the financial services industry
Deep understanding of bank products and operations
current fraud prevention and detection techniques
and key processes, controls, and exposure areas
Effective influencing and conflict resolution skills
Strong problem solving and analytical skills, attention to detail, and the ability to work independently and as part of a team
Excellent communication skills (oral and written), interpersonal / business partnering, and organizational skills
Bachelor’s degree in relevant field required
Certified Fraud Examiner, Certified Internal Auditor, Certified Public Accountant and/or Risk Management certifications preferred

Job Responsibility

Oversee fraud prevention activities for assigned enterprise-level business units
Provide guidance on fraud policies, standards, processes, and tools
Conduct, where appropriate, fraud risk assessments
Act as a fraud prevention subject matter expert to ensure projects, programs, processes, and product initiatives align with fraud policies and standards
Challenge and advise on new products or services, issues, key fraud risk indicators, and vendor engagements
Assist business unit managers in establishing a proactive fraud prevention posture, led by evolving data-driven intelligence and solutions, to ensure losses remain within risk appetites
Review and analyze fraud cases to identify trends and mitigation opportunities
Partner with Fraud and Claims colleagues and Corporate Security and Resilience to ensure the results and learnings from fraud incidents and investigations are effectively leveraged to prevent future fraud incidents
Identify emerging fraud prevention risks and control issues in the operating environment, while working with the business line to implement action plans to mitigate business impact
Collaborate with business lines to ensure appropriate alerting mechanisms and effective requirements for proper authentication are implemented

What we offer

competitive pay
comprehensive medical, dental and vision coverage
retirement benefits
maternity/paternity leave
flexible work arrangements
education reimbursement
wellness programs

Fulltime

New

Manager of Omni Fraud Prevention

The MANAGER OF OMNI FRAUD PREVENTION oversees online fraud management for all br...

Location

United States , Pataskala

Salary:

85000.00 - 100000.00 USD / Year

Ann Taylor

Expiration Date

Until further notice

Requirements

5+ years’ experience in fraud prevention and investigation
Bachelor’s degree or equivalent experience
Expert knowledge of Ecommerce fraud management applications, and knowledge of fraud risks associated with credit, debit and gift cards (a must)
Experienced with Customer Contact Center apps such as Sales Force, MAO, and ATG
Strong analytical, investigative, and problem-solving abilities
detail-oriented, independent, and organized
Experience in managing several projects simultaneously while maintaining a strong attention to detail
Strong verbal and written communication skills and strong interpersonal skills with the ability to clearly articulate complex concepts to peers and management
3-5 years fraud management experience in a leadership role, preferably in the retail environment
2+ years of data analytics, preferably focused on fraud risk

Job Responsibility

Experienced with the chargeback process, able to analyze chargeback reports, pinpoint causes and gaps. Use this data to enhance our fraud detection systems as needed to address current risks and exposures
Thorough knowledge of both rule-based and artificial intelligence fraud prevention systems
comfortable implementing rules in the tool to stop additional fraud and able to comprehend the workings of AI systems
Review, investigate, and track suspicious activity, analyze trends, communicate fraud/security threats to management, and provide recommendations for loss mitigation as needed
Build relationships with internal partners, ensuring proactive communication to understand and be responsive to business needs
Oversee regular Customer Contact Center meetings, deliver transparent updates about ongoing issues affecting fraud operations, encourage agreement on solutions, and monitor action items until they are resolved
Ability to learn new applications as needed to support Knitwell’s overall fraud strategy
Make sure that systems and processes always maintain an effective balance between preventing fraud and delivering a positive customer experience
Ability to translate Departmental fraud management strategy into actionable tasks for the team and drive results
Ensure all fraud prevention activities comply with regulatory requirements and internal policies. Continuously review and update procedures to maintain a robust fraud prevention framework

What we offer

Merchandise discount at select KnitWell Group brands
Support for your individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Fulltime

Fraud Prevention Investigator

Robert Half

Location:
United States , Hanover

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

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