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We are seeking an experienced and highly analytical Fraud Prevention Director to lead Global-e’s fraud risk management team. This role is critical in safeguarding our merchants and shoppers worldwide while balancing risk with seamless customer experience. The ideal candidate is both data-savvy and operationally sharp, with the ability to dive deep into details, act with urgency, and translate insights into scalable fraud prevention strategies. In this role, you will report to our VP of Payments.
Job Responsibility:
Lead and manage fraud analysis teams and operations
Own and continuously refine Global-e’s fraud prevention framework across markets, providers, and geographies
Design and implement policies, processes, and tools to detect, prevent, and mitigate fraud
Develop advanced fraud detection models and leverage machine learning/analytics to identify new fraud patterns
Drive deep investigations into complex fraud cases, using data to get to the root cause quickly
Partner with Payments, BI, Product, Customer Success and Customer Support teams to design holistic fraud solutions
Act as the fraud domain expert in internal and external forums, influencing both strategic decisions and tactical responses
Build, lead, and mentor a high-performing global fraud prevention team
Define and monitor KPIs to measure fraud rates, operational efficiency, and cost of fraud prevention
Evaluate, implement, and optimize fraud prevention technologies (internal and third-party)
Bring strong technical understanding to bridge between business requirements and technical execution
Requirements:
8+ years of experience in fraud prevention, risk management, or payments, with at least 4 years in leadership roles
Proven expertise in designing and managing fraud detection strategies at scale
Strong technical background – ability to work closely with engineers, BI, and product
Advanced analytical skills with hands-on experience in SQL, Python, or BI tools (e.g., Snowflake, Qlik, Tableau)
Track record of building and leading global teams
Experience in e-commerce, fintech, or payments preferred
Excellent communication and stakeholder management skills