Fraud Ops Intermed Analyst

• provide professional analytical expertise relating to fraud prevention and loss control
• analyze fraud trends, conduct investigative research into losses, and analyze loss type data to determine the nature of fraud patterns
• perform complex data validation independently and make recommendations to portfolio managers based on data availability and analysis
• resolve varied fraud issues with potentially greater impact, and provide guidance and input to teams to aid process improvement efforts
• integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices
• provide informal guidance or on-the-job training to new team members as needed
• ensure quality and timeliness of services provided to support own team and closely related teams
• appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
• drive compliance with applicable laws, rules and regulations
• adhere to policy
• apply sound ethical judgment
• escalate, manage and report control issues with transparency

• 2-5 years of experience in a related role
• consistently demonstrates clear and concise written and verbal communication
• recently graduated and/or between 1 and 2 years of experience in a related role
• desired proficiency in English
• knowledge of Office package
• knowledge of services of investment
• knowledge of Wealth Management Business
• knowledge of applications ADMWIN, CitiDocs, Ondemand, Citinvest, S130, Salesforce, Nice & Nice Engaged, Platino
• no mobility problems
• adaptability
• critical thinking
• effective communication
• problem-solving skills
• ability to continuously learn
• analytical skills
• multidisciplinary approach
• service attitude toward internal clients

desired proficiency in English

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