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Fraud Operations Staff

https://www.hsbc.com Logo

HSBC

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Location:
Thailand

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Retrieve data from the authority's portal, so call Central Fraud Registry (CFR), which publishes the Mule account list 3 times/day, check against the bank's customers and their connected parties, and escalate true matches to FC and RM, if any.

Job Responsibility:

  • Retrieve data from the authority's portal (Central Fraud Registry)
  • Check against the bank's customers and their connected parties
  • Escalate true matches to FC and RM
  • Send instruction to Banking Ops to hold funds upon CFR notification
  • Request RMs to contact customers for transaction details
  • Assess information obtained from customers
  • Raise UAR as applicable
  • Record assessment in designated locations
  • Perform adjudication if potential match is identified
  • Attend meetings with external parties
  • Prepare MIs for management oversight and governance
  • Collect customer information and documents for regulators

Requirements:

  • Bachelor's degree in any related fields
  • Experience in account opening or company documents would be beneficial
  • Strong interpersonal and problem-solving skills
  • Organized and detail oriented
  • Possesses analytical skills
  • Good command of reading and written English
  • PC Literate, MI dashboard, including knowledge of using Microsoft Office

Nice to have:

Experience in account opening or company documents would be beneficial

Additional Information:

Job Posted:
October 10, 2025

Expiration:
October 31, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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