Fraud Investigator Jobs

Fraud Investigator

Robinhood

Location:
United States, Chicago ▼
Denver
Westlake

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join us in building the future of finance. Our mission is to democratize finance for all. The Fraud Investigator is responsible for reviewing fraud alerts, determining fraud or no fraud utilizing tools and investigative skills, and helping identify emerging fraud trends through data analysis.

Job Responsibility:

Conduct in-depth investigations on accounts flagged for fraud, across a range of payment vehicles, including cryptocurrency
Place outbound calls to customers to discuss account activity, using strategic interview techniques and conversational analysis
Apply critical thinking and pattern detection to proactively identify emerging fraud
Document the rationale and determination for each alert and refer cases to other teams when necessary

Requirements:

2+ years experience in fraud investigations, including in-depth knowledge of various fraud activities such as Account Takeovers, Identity Theft, and Money Movement Fraud, among others
or equivalent experience related to fraud investigations.
Ability to proactively identify problems and develop solutions (thinking outside-the-box)
Ability to operate in a fast-paced environment
Good written and verbal communication skills, analytical ability, and keen attention to detail
Strong interpersonal skills and experience working with cross-functional teams, such as product, engineering, legal, compliance, vendor partners, or financial crimes

What we offer:

Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
100% paid health insurance for employees with 90% coverage for dependents.
Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
Exceptional office experience with catered meals, events, and comfortable workspaces.

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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