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Fraud Investigation Expert

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myPOS

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Location:
Bulgaria , Sofia

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join our Financial Crime Investigations Team – where curiosity meets purpose. We are looking for a Fraud Investigation Expert to support the identification, investigation, and prevention of financial crime across our products and payment channels. In this role, you will review customer activity, assess fraud risks, and contribute to the continuous improvement of our fraud and risk controls. You will work closely with teams across the organization to ensure effective detection and reporting of suspicious activity.

Job Responsibility:

  • Investigate complex financial crime cases, identify connections and trends, and turn findings into practical risk reduction actions
  • Conduct comprehensive, risk-based reviews of complex cases related to financial crime, including fraud, money laundering and merchant abuse across multiple payment methods
  • Assess fraud reports from customers, card schemes and payment partners
  • Analyze customer accounts and transaction data to detect unusual activity, emerging risks, and links to known fraud patterns
  • Spot fraud trends and risk signals to continuously strengthen our fraud prevention approach
  • Turn insights from internal systems, KYC/B data, open-source research, and other tools into clear risk assessments and actions
  • Write case summaries and escalate suspicious activity where required
  • Proactively recommend improvements based on industry best practices to better identify, manage, and mitigate fraud risk
  • Collaborate across teams to ensure fast, aligned, and effective risk management decisions

Requirements:

  • A degree in Economics, Finance, Banking, or a related field
  • 2+ years of experience in financial crime, fraud prevention or risk analysis within financial services or payments
  • Strong analytical and investigative skills, with the ability to interpret complex transaction data
  • Experience producing clear, well-structured investigation reports and risk assessments
  • Ability to work cross-functionally with risk and compliance teams
  • Advanced MS Office skills
  • Excellent English communication skills

Nice to have:

additional European language is a plus

What we offer:
  • Annual salary reviews, promotions and performance bonuses
  • myPOS Academy for upskilling and training
  • Unlimited access to courses on LinkedIn Learning
  • Annual individual training and development budget
  • Refer a friend bonus
  • Teambuilding, social activities and networks on a multi-national level
  • 25 days annual paid leave (+1 day per year up to 30)
  • Full “Luxury” package health insurance including dental care and optical glasses
  • Meal vouchers of 102.26 EUR per month
  • Fully covered Multisport card
  • Fully covered public transport pass for Sofia
  • Free coffee, snacks and drinks at the office

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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