Fraud Investigation Expert Job at myPOS (Sofia)

Fraud & Investigation Lead

The VST Fraud & Investigation Manager is responsible for managing Internal Inves...

Location

Italy , Milan

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experienced in fraud risk management, investigations, internal controls, audit, compliance, or related assurance functions—particularly in evaluating controls, identifying vulnerabilities, and managing investigative processes
Extensive experience (minimum 5 years) in fraud management and/or investigations
Strong relationship-building skills with the ability to collaborate across departments and demonstrate influencing and negotiation capabilities
Skilled in conducting investigations and producing high-quality, detailed reports
Proven leadership capabilities and the ability to deliver in fast-paced, high-growth, and uncertain environments
Experience in designing and/or delivering training, awareness initiatives, or internal communications related to business risks
Analytical mindset with strong influencing skills, capable of critically assessing information, identifying root causes, and developing logical, risk-based solutions
Excellent written and verbal communication skills, capable of conveying complex information clearly to diverse audiences
Broad understanding of mobile and fixed telephony networks and associated services
familiarity with Vodafone’s business model, products, and services is a plus

Job Responsibility

Act as Security and Forensic expert, collecting, securing, and preserving evidence related to internal investigation cases
Carry out and lead investigations as required by the Group Senior Investigation Manager
Advise the Group Senior Investigation Manager on the steps necessary to investigate cases of alleged wrongdoing
Prepare and maintain detailed and accurate reports, records, and KPIs for all investigations performed
Ensure all Speak Ups received locally are escalated to the Group Speak Up Committee
Provide advice and consultancy on investigations, as required
Conduct FRAs within VST as required by the Group Senior Fraud Manager for Group Entities
Develop and maintain a FRA plan by identifying fraud-vulnerable processes, products, and services, and align priorities with business owners
Execute detailed FRAs in line with policy requirements, delivering actionable recommendations
Track and monitor FRA actions to ensure timely closure or acceptable residual risk

Fulltime

IoT Fraud & Investigation Lead

We are seeking an IoT Fraud & Investigation Lead to drive Vodafone’s Fraud Manag...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experienced in fraud risk management, investigations, internal controls, audit, or compliance functions, with at least 5 years in fraud management and/or investigations
Skilled in conducting FRAs, developing anti-fraud controls, and embedding fraud prevention strategies
Strong ability to collaborate with technical, product, and business teams to integrate fraud controls into IoT solutions
Proven leadership capabilities and ability to deliver in fast-paced, high-growth environments
Excellent analytical, influencing, and communication skills, with the ability to produce high-quality reports
Broad understanding of mobile and fixed telephony networks
Proficient in Microsoft Office and data analysis tools

Job Responsibility

Conduct Fraud Risk Assessments (FRAs) within IoT and maintain a FRA plan aligned with business priorities
Evaluate fraud vulnerabilities in new processes, products, and services, ensuring gaps are addressed pre-launch and monitoring is in place post-launch
Monitor and analyse emerging IoT fraud trends, providing expert advice and actionable recommendations
Design and deliver targeted fraud awareness and training initiatives for stakeholders
Act as Security and Forensic expert, collecting and preserving evidence for internal investigations
Lead investigations as required, prepare detailed reports, and maintain accurate records and KPIs
Ensure all Speak Up cases are escalated to the Group Speak Up Committee
Serve as a strategic link between IoT and Group Corporate Security, contributing to cross-functional risk and compliance initiatives

What we offer

Hybrid way of working
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Loyalty Programme
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology

Fulltime

Senior AirCover Specialist

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...

Location

India , Gurugram

Salary:

880000.00 - 1030000.00 INR / Year

Airbnb

Expiration Date

Until further notice

Requirements

Language proficiency in English. Be an advocate of high quality standards, innovation, resolution conflict and customer experience excellence. 1-3 years of experience in claims and dispute resolution, Insurance claims) conflict resolution, fraud or risk investigations, and/or crisis management. 2+ years of experience in customer service in international calling
handling escalations & have a critical thinking mindset. Excellent interpersonal and communication skills, both written (email) and spoken (phone), to help our community in a tactful and diplomatic manner. Excellent time management, negotiation and conflict resolution skills. Passion for innovation with a 'work smarter', solution and action oriented mindset. Experience working with internal stakeholders and/or third party providers to resolve complex disputes in a detailed, effective and timely manner. Calm and Empathetic - you are able to adapt to any situation by personalizing responses and educating our community while remaining level headed in tough situations. Ability to learn and adapt to new technologies
Working with leadership to develop and enhance internal policies, processes and tools. Bachelor's Degree or equivalent. Additional insurance investigation or program management experience are a plus. Experience handling insurance claims, especially in the field of first party property or liability claims is preferred. Understanding of 'Third Party Administrators/Adjusters' concepts is a plus
Media training or brand-risk management is a good to have. Experience with Partner or Vendor relationships is preferred.

Job Responsibility

Handle the designated inboxes through inbound and outbound tickets/emails, outbound calls and case work
Initiating, investigating and resolving cases involving complex damages, liability claims, potential fraud, or brand risk, verifying facts, and determining resolutions based on internal policies
Working closely with stakeholders to align on case strategy
Compiling incident reports at the direction of leadership
Providing upward feedback, regarding the status of claims, communicating regularly with supervisors and managers
Crafting clear and concise resolution plans in order to drive fair and accurate outcomes
Effectively collaborate with and monitor third party claims administrators
Mastering knowledge of company policies and procedures inside and out, being an expert in claims verification, payment processing, dispute resolution and fraud detection
Determining compensation and validity of the claims, identifying possible claim risks and/or liaising with other departments to de-escalate active threads
Maintaining high levels of confidentiality while performing investigations

What we offer

bonus or incentives
one or more equity programs
benefits
Employee Travel Credits

Fulltime

Fraud Operations Senior Professional

In this role at Citizens, you’re made ready for a fulfilling career with excitin...

Location

United States , Johnston; Pittsburgh; Irving

Salary:

Not provided

Citizens Bank

Expiration Date

Until further notice

Requirements

8+ years fraud prevention or fraud risk management experience working in the financial services industry
Deep understanding of bank products and operations
current fraud prevention and detection techniques
and key processes, controls, and exposure areas
Effective influencing and conflict resolution skills
Strong problem solving and analytical skills, attention to detail, and the ability to work independently and as part of a team
Excellent communication skills (oral and written), interpersonal / business partnering, and organizational skills
Bachelor’s degree in relevant field required
Certified Fraud Examiner, Certified Internal Auditor, Certified Public Accountant and/or Risk Management certifications preferred

Job Responsibility

Oversee fraud prevention activities for assigned enterprise-level business units
Provide guidance on fraud policies, standards, processes, and tools
Conduct, where appropriate, fraud risk assessments
Act as a fraud prevention subject matter expert to ensure projects, programs, processes, and product initiatives align with fraud policies and standards
Challenge and advise on new products or services, issues, key fraud risk indicators, and vendor engagements
Assist business unit managers in establishing a proactive fraud prevention posture, led by evolving data-driven intelligence and solutions, to ensure losses remain within risk appetites
Review and analyze fraud cases to identify trends and mitigation opportunities
Partner with Fraud and Claims colleagues and Corporate Security and Resilience to ensure the results and learnings from fraud incidents and investigations are effectively leveraged to prevent future fraud incidents
Identify emerging fraud prevention risks and control issues in the operating environment, while working with the business line to implement action plans to mitigate business impact
Collaborate with business lines to ensure appropriate alerting mechanisms and effective requirements for proper authentication are implemented

What we offer

competitive pay
comprehensive medical, dental and vision coverage
retirement benefits
maternity/paternity leave
flexible work arrangements
education reimbursement
wellness programs

Fulltime

Compliance Testing and Monitoring Officer

Summary: This role positions you as a critical line of defense in a major bankin...

Location

United States Of America , NEW YORK

Salary:

145000.00 - 160000.00 USD / Year

Crédit Agricole

Expiration Date

Until further notice

Requirements

At least 7 years' experience in the financial services industry with a focus on compliance
5 years of Audit or Compliance Testing experience required, with a focus on capital market
Good knowledge of risks and controls, including analyzing risks, identifying and documenting controls, and assessing control design and operating effectiveness
Strong knowledge of areas such as capital markets, debt capital markets, investment banking, and corporate banking coverage as well as broker-dealer / swap dealer regulatory framework such as SEC, FINRA, NFA, CFTC
General knowledge of one or more of other banking products/services and regulations preferred: Banking regulations, Business Conducts (Anti-Bribery & Corruption, Whistleblowing, Conflicts of Interest, Conduct Risks, Fraud risks etc.), Financial Crime (AML, Sanctions/OFAC), Other regulations (privacy, tax compliance, cybersecurity etc.)
Ability to manage multiple projects using technology and analytic techniques (advanced in excel) to work effectively and efficiently in a fast-paced environment
Strong attention to details and analytical skills
Ability to work with minimum supervisions and prioritize multiple tasks to focus on meeting the expected timelines
Good communication skills to be able to present clearly and concisely to all levels of stakeholders
Ability to engage with stakeholders and build rapport and partnership with stakeholders

Job Responsibility

Strategic Testing Leadership: Orchestrate high-impact compliance reviews across diverse banking operations, serving as the architect of the Annual Compliance Testing Plan. You'll design and execute sophisticated testing strategies that safeguard organizational integrity while enabling business growth
Craft Compelling Compliance Narratives: Transform complex regulatory findings into crystal-clear documentation that tells the story. Your work papers won't just meet third-party standards—they'll set the benchmark for clarity, thoroughness, and professional excellence that auditors and regulators applaud
Detective Work That Drives Change: Uncover hidden risks and decode the 'why' behind compliance gaps. You're not just identifying issues—you're the investigative force that traces problems to their source and architects innovative solutions that strengthen the entire organization
Command the Boardroom: Present your findings to the people who matter most: Department Heads, the Chief Compliance Officer, and the Executive Committee. Your insights shape strategy, influence policy, and drive decision-making at the highest organizational levels
Author Reports That Move Mountains: Draft executive-level reports that don't just inform—they inspire action. Your communications bridge the gap between technical compliance and business strategy, making complex regulatory matters accessible and actionable for senior leadership
Own the Accountability Engine: Be the driving force ensuring nothing falls through the cracks. Track issues from discovery to resolution, holding action owners accountable and maintaining the momentum that turns findings into fixed processes
Validate Victory: Close the loop with authority. Verify remediation effectiveness, document successful closures, and provide the validation memos that give leadership confidence in the organization's compliance posture
Monitor What Matters: Execute strategic monitoring activities that keep the organization ahead of regulatory curves. Your proactive surveillance identifies emerging risks before they become problems, positioning the bank as a compliance leader rather than a follower
Empowered: Every testing review you conduct, every report you author, and every issue you resolve strengthens the organization's reputation, protects its assets, and advances your career as a trusted compliance authority
Be the Intelligence Hub: Serve as the vital communication nexus between frontline execution and executive leadership. Your proactive status updates don't just report progress—they provide strategic visibility that enables leadership to make informed decisions, allocate resources effectively, and maintain organizational agility in a dynamic regulatory environment

Fulltime

SIU Investigator

Allied Universal® is hiring a Special Investigations Unit (SIU) Investigator. Sp...

Location

United States , Lansing

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

Must possess one or more of the following: Bachelor's degree in Criminal Justice
High School diploma or higher with a minimum of five (5) years of demonstrated professional law enforcement experience with specific attention to investigations related to fraud
Ability to be properly licensed as a Private Investigator as required by the state where work Is completed
Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course
Minimum of five (5) years of demonstrated experience conducting complex insurance investigations or adjusting complex insurance claims
Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance standards within their home state and designated regional area
Proficient in utilizing laptop computers and cell phones
Special Investigative Unit (SIU) Compliance knowledge
Ability to type 40+ words per minute with minimum error
Flexibility to work varied and irregular hours and days including weekends and holidays

Job Responsibility

Independently investigate suspected fraudulent insurance claims for a variety of coverage to include workers' compensation, general liability, property and casualty and disability
Acquire and gather information through use of own discretion, and guidance from clients and case managers, by means of data collection, interviews, research and collaboration with other SIU entities, law enforcement and state Departments of Insurance
Create and maintain detailed documentation for investigations, file reviews, audits, training tasks, consulting projects, and other assignments as directed
Produce professional and expert reports, memos, and letters that are clear, concise, and grammatically correct
Run appropriate database indices if necessary and verify the accuracy of results found
Independently develop a strategic plan to achieve assignment objectives, ensuring thorough documentation and effective communication with clients and their Special Investigation Unit Supervisor

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Seven paid holidays annually, sick days available where required by law
Vacation time offered at an initial accrual rate of 3.08 hours biweekly

Fulltime

SIU Investigator

Location

United States , Detroit

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

Must possess one or more of the following: Bachelor's degree in Criminal Justice
High School diploma or higher with a minimum of five (5) years of demonstrated professional law enforcement experience with specific attention to investigations related to fraud
Ability to be properly licensed as a Private Investigator as required by the state where work Is completed
Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course
Minimum of five (5) years of demonstrated experience conducting complex insurance investigations or adjusting complex insurance claims
Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance standards within their home state and designated regional area
Proficient in utilizing laptop computers and cell phones
Special Investigative Unit (SIU) Compliance knowledge
Ability to type 40+ words per minute with minimum error
Flexibility to work varied and irregular hours and days including weekends and holidays

Job Responsibility

Independently investigate suspected fraudulent insurance claims for a variety of coverage to include workers' compensation, general liability, property and casualty and disability
Acquire and gather information through use of own discretion, and guidance from clients and case managers, by means of data collection, interviews, research and collaboration with other SIU entities, law enforcement and state Departments of Insurance
Create and maintain detailed documentation for investigations, file reviews, audits, training tasks, consulting projects, and other assignments as directed
Produce professional and expert reports, memos, and letters that are clear, concise, and grammatically correct
Run appropriate database indices if necessary and verify the accuracy of results found
Independently develop a strategic plan to achieve assignment objectives, ensuring thorough documentation and effective communication with clients and their Special Investigation Unit Supervisor

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Seven paid holidays annually, sick days available where required by law
Vacation time offered at an initial accrual rate of 3.08 hours biweekly

Fulltime

Associate Attorney

A nationally recognized litigation firm with offices across the Northeast and Mi...

Location

United States , Garden City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5–7 years of litigation experience required
Experience with complex commercial litigation strongly preferred
Civil RICO litigation experience is welcomed, but not required
Admission to the New York Bar preferred (or ability to obtain admission)
Strong research, writing, analytical, and organizational skills
Ability to manage large-scale litigation matters independently
Demonstrated leadership potential and interest in team development

Job Responsibility

Conduct investigations related to complex commercial litigation matters
Manage and oversee all phases of discovery
Draft pleadings, motions, briefs, and legal memoranda
Perform legal research and factual analysis in connection with complex fraud and business disputes
Participate in strategy development for high-exposure litigation matters
Interface with clients, experts, and opposing counsel
Assist with supervising and developing junior staff and supporting growth initiatives within the New York office

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

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Fraud Investigation Expert

Job Description

Job Responsibility

Requirements

Nice to have

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