Fraud Customer Care Advisor

Join us as an Fraud Customer Care Advisor, where you will play a crucial role in protecting our customers from fraudulent activity acting with empathy and understanding during challenging situations. This role may involve inbound and outbound calls, conduct investigations, and managing cases with care and precision. With a strong focus on delivering outstanding customer service, report writing and case management, you’ll ensure every customer feels supported and informed throughout. You will be placed within a collaborative and knowledgeable team, with excellent mentors who will provide full training and guide you to ensure you have everything you need to succeed in this vital role at Barclays.