Fraud Control Analyst Job at Vodafone (Ahmedabad)

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Fraud Control Analyst

We are seeking a detail-oriented and analytical individual to identify, prevent,...

Location

India , Ahmedabad

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong analytical and problem-solving skills with the ability to make informed decisions
Proficient in MS Office and comfortable working across multiple systems and platforms
Knowledge of fraud control practices within telecom, banking, or related domains
Effective verbal and written communication skills in English
Ability to work in a fast-paced, 24/7 operational environment
A customer-focused approach with attention to detail and quality outcomes
Strong organisational skills with the ability to prioritise tasks effectively
Proven experience (3–5 years) in analytics, fraud control, revenue assurance, or customer support roles

Job Responsibility

Monitor customer accounts, transactions, and services to identify suspicious or high-risk behaviour
Conduct detailed investigations to assess and confirm potential fraud cases
Analyse fraud trends and recommend preventative controls or improvements
Track and manage high-risk accounts with significant activity across services
Handle internal queries and complaints related to fraud cases through appropriate channels
Maintain compliance with internal policies, procedures, and regulatory standards
Collaborate with team members to achieve performance targets and improve processes
Contribute to reporting and monitoring of performance indicators and service standards

What we offer

Opportunity to work on critical fraud prevention initiatives within a global organisation
Exposure to advanced analytical practices and operational risk management
Collaborative team environment with opportunities to contribute ideas and improvements
Professional growth through hands-on experience in fraud analytics and investigation
Continuous learning within telecom and financial risk domains

Fulltime

Fraud Control Analyst

We are seeking an Analyst – Fraud Control who will play a critical role in ident...

Location

India , Ahmedabad

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

An analytical professional with experience in fraud control, analytics, telecoms, banking, revenue assurance, or a related customer-focused environment
Confident working with multiple systems and applications, with strong proficiency in MS Office tools
Comfortable making evidence-based decisions and prioritising work in a fast-paced, 24/7 operational setting
A clear and effective communicator in English, with strong written and verbal skills
Customer-focused, organised, and proactive in managing performance and continuous improvement
Experienced in analysing data and recognising patterns that indicate potential risk

Job Responsibility

Monitor customer accounts and related services to identify potentially fraudulent activities, including roaming, domestic, AIT, and first-party fraud
Analyse fraud risk cases in detail to confirm or rule out fraudulent intent
Review and track transactions flagged as high risk, ensuring timely and accurate action
Manage accounts with high usage patterns across messaging, voice, or data services at local and international levels
Identify emerging fraud patterns and contribute to the development of new prevention or resolution measures
Handle internal queries and complaints via phone or email with professionalism and care
Apply departmental procedures and internal regulations to support decisions that stop fraudulent activity
Maintain high standards of customer interaction while resolving complex issues independently in most situations

What we offer

Exposure to complex fraud prevention scenarios within a global telecommunications environment
Opportunities to contribute directly to protecting customers and safeguarding business value
Collaboration with experienced colleagues across security operations and wider Vodafone teams
A role that supports continuous learning, professional growth, and skill development

Fulltime

Fraud Control Analyst

We are seeking an individual to support fraud prevention and risk mitigation act...

Location

India , Ahmedabad

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experienced in analytics, telecom, banking, fraud control, revenue assurance, or customer operations, with a strong analytical background
Confident using multiple systems and applications, with strong MS Office capability
Skilled in analysing data, assessing risk, and making sound, timely decisions
Comfortable working in a 24/7 operational environment
Clear and confident communicator with strong written and spoken English proficiency
Customer‑focused, with the ability to balance fraud prevention with positive customer experience
Organised, detail‑oriented, and able to prioritise effectively in a high‑volume environment
Proactive in managing personal performance and continuous improvement
Holds a graduate degree from a recognised university

Job Responsibility

Monitor customer accounts and service usage to identify potentially fraudulent activity, including roaming, domestic, AIT, and first‑party fraud
Analyse fraud risk cases in detail to confirm or dismiss suspicious behaviour
Review and act on transactions flagged as high‑risk in line with defined procedures
Manage customers with high service usage across messaging, voice, or data services at local and international levels
Apply departmental procedures to take timely decisions to prevent or stop fraudulent activity
Identify emerging fraud patterns and contribute to the development of improved fraud prevention methods
Manage internal requests and complaints via phone and email with professionalism and clarity
Maintain high standards of customer interaction while resolving complex cases with minimal supervision
Contribute to performance reporting through KPIs and service delivery standards
Collaborate with colleagues and stakeholders to improve processes and strengthen fraud controls

What we offer

Exposure to real‑world fraud scenarios within a global telecom environment
Opportunities to contribute directly to customer trust and financial protection
Experience working with international stakeholders and complex service landscapes
A role where analytical thinking directly influences business outcomes

Fraud Control Analyst - Senior Executive

We are seeking an individual to support fraud prevention and risk mitigation act...

Location

India , Ahmedabad

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experienced in analytics, telecom, banking, fraud control, revenue assurance, or customer operations, with a strong analytical background
Confident using multiple systems and applications, with strong MS Office capability
Skilled in analysing data, assessing risk, and making sound, timely decisions
Comfortable working in a 24/7 operational environment
Clear and confident communicator with strong written and spoken English proficiency
Customer‑focused, with the ability to balance fraud prevention with positive customer experience
Organised, detail‑oriented, and able to prioritise effectively in a high‑volume environment
Proactive in managing personal performance and continuous improvement
Holds a graduate degree from a recognised university

Job Responsibility

Monitor customer accounts and service usage to identify potentially fraudulent activity, including roaming, domestic, AIT, and first‑party fraud
Analyse fraud risk cases in detail to confirm or dismiss suspicious behaviour
Review and act on transactions flagged as high‑risk in line with defined procedures
Manage customers with high service usage across messaging, voice, or data services at local and international levels
Apply departmental procedures to take timely decisions to prevent or stop fraudulent activity
Identify emerging fraud patterns and contribute to the development of improved fraud prevention methods
Manage internal requests and complaints via phone and email with professionalism and clarity
Maintain high standards of customer interaction while resolving complex cases with minimal supervision
Contribute to performance reporting through KPIs and service delivery standards
Collaborate with colleagues and stakeholders to improve processes and strengthen fraud controls

What we offer

Exposure to real‑world fraud scenarios within a global telecom environment
Opportunities to contribute directly to customer trust and financial protection
Experience working with international stakeholders and complex service landscapes
A role where analytical thinking directly influences business outcomes

Fraud Analyst

We are looking for a Fraud Analyst to support fraud detection and case developme...

Location

United States , Sugar Land

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience in business analysis, fraud operations, fraud investigation, or a closely related banking environment
Hands-on experience reviewing alerts and identifying suspected or potential fraud within financial transactions
Working knowledge of fraud analytics principles and anti-fraud controls in a banking or savings and loan setting
Ability to evaluate risk, make sound escalation decisions, and distinguish between routine exceptions and suspicious activity
Experience preparing documentation and research materials to support investigative teams
Familiarity with operational processing related to returns, credits, and loss entries
Experience using Verafin software or similar fraud detection platforms
Strong attention to detail, sound judgment, and the ability to manage sensitive information responsibly

Job Responsibility

Assess fraud-related alerts and analyze account activity to identify unusual patterns that may indicate suspicious behavior
Determine when reviewed activity warrants escalation into a formal fraud case based on findings and risk indicators
Provide investigators with organized research, supporting evidence, and clear documentation to strengthen case development
Perform operational support activities such as processing returns, credits, and loss-related entries with accuracy and timeliness
Use fraud analytics tools and available data sources to detect potential fraud and support anti-fraud decision-making
Maintain detailed records of reviews, actions taken, and case outcomes to support compliance and audit readiness
Collaborate with internal teams to clarify findings, resolve questions, and ensure appropriate follow-up on flagged activity

What we offer

medical, vision, dental, life and disability insurance
401(k) plan

Fraud Analyst

Location

Tanzania, United Republic of , Dar Es Salaam

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Degree/Advanced Diploma in at least one of the following: IT, Technology, Engineering
Strong data analysis skills e.g. on SQL, PL/SQL, ACL
Knowledge of revenue assurance methodologies
Attention to Detail: Ability to focus on the lowest level of detail and assess the impact at the macro level
Strong analytical skills and a good grasp of forensic investigation methodologies
Strong mix and combination of Technical/engineering skills as well as Financial skill

Job Responsibility

Prepare Fraud Training Needs Analysis for Internal and External Stakeholder, conduct relevant fraud trainings, develop, and maintain knowledge, skills, and capacity
Drive Corporate Security Control Baseline (CSCB) results to acceptable level as indicated in the annual goal setting process
Perform at least Quarterly Fraud Risk Assessments (FRA). regular fraud assessment and monitoring on revenue streams, which includes Subscription Fraud
Perform fraud forensic analysis and investigations upon receiving alerts, tip-offs, and reports
Quantify and report on fraud losses, fraud loss prevented, and fraud loss recovered as part of management briefings
Attend Regulatory related fraud tasks
Continuously monitor and improve to ensure that proper fraud controls in place, valid, and effective and efficient
Research new fraud management methodologies and controls – ensure the same are updated on Vodacom fraud management policies, procedures, and systems
Support in developing and delivery of fraud awareness programmes

Fulltime

Senior Fraud Analyst

We are seeking a Senior Fraud Analyst for a long term contract opportunity in Sa...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Significant experience with issuer-side transaction monitoring and card authorization fraud analysis
Ability to build, adjust, and optimize fraud rules within decisioning platforms
Strong analytical skills with experience identifying fraud trends and mitigation strategies
Working knowledge of card authorization workflows, decline codes, and interchange concepts
Experience with fraud prevention tools such as Falcon, Forter, Sardine, Sift, or similar platforms
Background supporting issuing banks, sponsor organizations, or card programs in a fast-paced environment

Job Responsibility

Review flagged transactions and make real-time authorization decisions based on risk indicators
Develop and optimize fraud rules, thresholds, and transaction controls
Analyze transaction activity to identify fraud trends and prevention opportunities
Monitor fraud losses, approval rates, and false positives to improve performance
Partner cross functionally with internal teams to strengthen fraud controls and decisioning
Utilize fraud tools and platforms to investigate alerts and support ongoing enhancements
Apply knowledge of card authorization workflows, decline responses, and interchange concepts
Identify operational gaps and recommend scalable process improvements in a fast-paced environment

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Fraud Analyst

Fraud Analyst – Orange, CT. Our client, a financial services organization, is se...

Location

United States , Orange

Salary:

35.00 - 40.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

1+ year of experience in risk monitoring, fraud, or AML within a retail banking environment
AML or financial crime compliance experience required
CAM or CFE certification preferred

Job Responsibility

Review and analyze transaction alerts and account activity to identify potentially fraudulent or high-risk behavior
Conduct investigations, gather relevant information, and document findings clearly and accurately
Evaluate patterns and behaviors to determine appropriate risk-based actions
Escalate cases and findings to management as needed based on internal guidelines
Collaborate with internal teams to support investigations and resolve identified issues
Communicate control gaps or emerging risks identified during reviews

Fulltime

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Fraud Control Analyst

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