Fraud & Claims Operations Associate Manager, Wells Fargo

Wells Fargo

Location:
India, Bengaluru

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Fraud & Claims Operations Associate Manager to supervise a team of specialists within a fraud and claims program for proactive fraud identification, prevention, and detection, as well as ensuring the recovery, execution, and handling of claims.

Job Responsibility:

Supervise a team of specialists within a fraud and claims program
Identify opportunities for process improvement and risk control development
Make supervisory decisions and resolve issues related to work distribution
Establish performance standards, evaluate performance, develop training materials
Ensure compliance with internal policies, risk controls, and government regulations
Interact with fraud and claims management to develop and implement functional area policies
Manage allocation of people and financial resources
Mentor and guide talent development of direct reports
Assist in hiring talent

Requirements:

2+ years of Financial Services, Fraud, or Investigation experience
1+ years Leadership experience
Graduate or PG with total 2+ years of experience in Backoffice Banking operation
Ability to manage a team of 15 and above
Excellent verbal, written, and interpersonal communication skills
Ability to facilitate new learning to staff as information, systems, and processes change
Ability to assess issues, make quick decisions, implement solutions, and influence change
Ability to work effectively in a team environment and across all organizational levels
Excellent knowledge on MS Office (Power point, Excel)
Flexible to Rotational Shifts (US Holiday)

Nice to have:

Experience in Financial Services, Fraud, Investigations
Leadership experience

Additional Information:

Job Posted:
October 03, 2025

Expiration:
October 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Fraud & Claims Operations Associate Manager